INTERPERSONAL SKILLS

INTRODUCTION

Interpersonal skills are traits you rely on when you interact and communicate with others.
They cover a variety of scenarios where communication and cooperation are essential.
Some examples of interpersonal skills include:
• Active listening
• Teamwork
• Responsibility
• Dependability
• Leadership
• Motivation
• Flexibility
• Patience
• Empathy
 WHAT IS INTERPERSONAL SKILL
Interpersonal skills are sometimes referred to as social skills, people skills, soft skills, or life skills.
However, these terms can be used both more narrowly and more broadly than ‘interpersonal skills we
define interpersonal skills as: “The skills you need and use to communicate and interact with other people.

”This definition means that interpersonal skills therefore include:

• Communication skills, (Verbal Communication ,Non-Verbal Communication , Listening Skills)
• Emotional intelligence
• Team-working
• Negotiation, persuasion and influencing skills
• Conflict resolution and mediation
• Problem solving and decision-making
 WHY IT IS IMPORTANT?
• It helps to ask doubts from teachers and learn better
• Helps in building good relationships with their peer group, teachers, family members
and society
• Boost their confidence and personality development
• Helps them express their thoughts/ideas and feelings to their parents, teachers or
classmates to get help/support
• Improves their social status as they interact and entertain their friends and
acquaintances
• It helps them value the diversity, individual respect and different customs in the
society
• With better soft skills, a person is considered more ethical and gets respect in society
 WHY INTERPERSONAL SKILL IS ESSENTIAL?

Strong interpersonal skills are a key indicator of success in a environment.

Benefits can include, for example, the ability to:
• Cooperate with teammates to solve difficult problems
• Build collaborative relationships with mates.
• Understand and Feel the emotion of other.
• Manage Relationship
• Effectively lead and manage others
 How to improve your interpersonal skills
• Establish your goals
• Observe successful interactions
• Keep interactions focused
• Choose your language carefully
• Self-regulate
• Identify ways to practice
• Solicit feedback
• Reflect and modify
• Negotiate effectively
• Offer empathy
 DEVELOPING INTERPERSONAL SKILLS
1. Identify areas for improvement (The first step towards improving is to develop your knowledge of yourself and your
weaknesses).

2. Focus on your basic communication skills (Communication is far more than the words that come out of your mouth).

3. Improve your more advanced communication skills (Once you are confident in your basic listening and verbal and non-
verbal communication, you can move on to more advanced areas around communication, such as becoming more effective in
how you speak, and understanding why you may be having communication problems).

4. Look inwards (Interpersonal skills may be about how you relate to others, but they start with you. Many will be improved
dramatically if you work on your personal skills).

5. Use and practise your interpersonal skills in particular situations(There are a number of situations in which you need to use
interpersonal skills. Consciously putting yourself in those positions, and practising your skills, then reflecting on the
outcomes, will help you to improve).

6. Reflect on your experience and improve

THANK YOU