Training and Development

Dr.Tanaya Patil
Training and Development: Learning
Objectives

• Objectives
• To:
> Understand the training process from
needs assessment through evaluation.
> Demonstrate mastery by designing,
conducting and evaluating a training
project for an organization.

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Unit 1 Learning Objectives

Here, You will:

> Have an overview of the training process
and the structure of the class.
> Recognize environmental factors that have
changed traditional training in organizations.
> Understand group process and group
member roles.
> Become a member of a team and be
assigned a team project.

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What Is Training and Development?

• Training:
> An organization’s planned effort to
facilitate employees’ learning of job-
related competencies.
• Development:
> Formal education, job experiences,
relationships and assessments of
personality and abilities that help
employees prepare for the future.

Noe, R. A. (2008). Employee Training & Development, 4th

ed., New York: McGraw-Hill Irwin.
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Training and Development Process

1. Needs assessment and analysis.

2. Training program design.
3. Training program development.
4. Implementation and delivery of training.
5. Training evaluation.

United States General Accounting Office. (2004). Human Capital: A Guide

for Assessing Strategic Training and Development Efforts in the
Federal Government. GAO-04-546G.

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Group Development

• Forming.
• Storming.
• Norming.
• Performing.
• Adjourning.

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Groups or Teams?

What groups have you

participated in?

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Group or Team?

How did it go?

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Group Roles

• Task-oriented roles:
> Initiator.
> Information seeker and information giver.
> Coordinator.

• Maintenance roles:
> Encourager.
> Harmonizer.
> Compromiser.

• Individualistic roles:
> Aggressor, blocker, dominator.
> Recognition seeker.
> Withdrawing.

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Unit 1/Class 2

TRAINING:

“A method of enhancing human

performance.”

Silberman

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What’s Changed the Emphasis on Training?

• Globalization.
• Need for leadership.
• Increased value of human capital.
• Link to business strategy.

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What’s Changed the Emphasis on Training?

• Attracting and retaining talent.

• Customer service and quality.
• Demographics and workforce diversity.
• New technology.
• Economic change.

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Setting Up Your Teams!

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Your Team Project

• What will you be doing?

> 1. Conduct a needs assessment and analysis.
> 2. Design a training program.
> 3. Develop a training program.
> 4. Recommend implementation and delivery of
training.
> 5. Evaluate the training.

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THANKS