BUSINESS

COMMUNICATIO
N
BUSINESS COMMUNICATION

A good command in English is a pre-requisite for

quality-conscious business. The English language has won
its role as a dynamic language as the world’s lingua
franca. This gives one solid basis for communication
within the corporate world. However, methods of
communication are constantly changing due to the
integration of the Internet and other electronic media.
BUSINESS COMMUNICATION

This caters to a wide range of reading

audience. Hence, it requires specific styles
and components to be effective in any form
of correspondence.
BUSINESS COMMUNICATION

Your efficient business writing is crucial

to your success as a student and as a future
professional. After all, “the pen is mightier
than the sword.”
LETTERS
PARTS OF THE
LETTER
PARTS OF THE LETTER

Heading
Spell out every word. Begin the
heading at the center of the sheet.
PARTS OF THE LETTER
Inside Address
If you don’t know the name of the person you want to
reach, begin the inside address with the job title or name of
the department. If you don’t know the position, use the
company name. Begin the inside address two spaces below
the heading in long letters and three to eight spaces in
shorter letters. The shorter the letter the more space should
be left.
PARTS OF THE LETTER
Salutation
Standard practice calls for addressing the
individuals by both personal title and last name.
Other salutation uses the recipient’s full name
without a personal title, and the letter also omits the
title from the inside address.
PARTS OF THE LETTER
Body
Most letter are one page or less. Try to keep your
paragraphs short – about seven lines at most. Begin the
body two spaces below the salutation. If the letter contains
only one brief paragraph, double space the typing.
Otherwise, single spacing with double spacing between
paragraphs.
PARTS OF THE LETTER

Complimentary Close
Acceptable closings area Sincerely, Sincerely
yours, and Yours truly. Type the complimentary close
two spaces below the last line of the body and line it
up with the center of the sheet.
PARTS OF THE LETTER

Signature
Both typewritten or handwritten signatures are
necessary. Leave four spaces between
complimentary close and the typed signature. Line
the typed signature up with the center of the sheet.
PARTS OF THE LETTER

Enclosure Notation
The abbreviation Enc., used in several of letters,
it can indicate as a brochure, drawing, check, money
order, or other document accompanies the letter. The
notation should indicate how many are these.
Type business letters on 8 ½ x 11 – inch unlined
white paper and center on the page. For full-page
letters, make the side margins one inch wide; shorter
letters, make the margins wider. In all cases, establish
top and bottom margins roughly equal depth.