PROJECT TITLE

The Retail Billing System

(RBS) is a software
application designed to
automate and streamline
billing processes for retail
businesses. This report
presents a comprehensive
overview of the RBS
project, covering its
purpose, goals, scope, and
key requirements.
OVERVIEW

 Streamline and automate billing processes for retail businesses.

 Improve billing operations through automation.

 Real-time tracking.

 Secure payment processing.

Project Goals
 Automate billing.

 Improve accuracy.

 Enhance customer experience.

 Secure payments.

 Provide reporting.
User and User Base

 Internal billing department staff.

 Customer support teams.

 Retail customers.

User Base:
Targeting retail businesses of all sizes, including physical stores, supermarkets, and online retailers.
Key Metrics

 Reduction in billing errors.

 Increased billing process efficiency.

 Customer satisfaction ratings.

 Decrease in billing-related support inquiries.

 On-time payment rate.

Scope

 Full-fledged billing system development.

 Integration with existing databases.

 payment gateway.

 User training.

 ongoing maintenance.
Stakeholders

 Clients.
 Customer.
 Hands-On Users.
 Priorities Assigned to Users.
 User Participation.
 Maintenance Users and Service Technicians.
 Other Stakeholders.
Functional Requirements

 User Authentication and Authorization.

 Product Catalog Management.
 Inventory Management.
 Point of Sale (POS) Functionality.
 Payment Processing.
 Sales Reporting and Analytic.
 Customer Management.
 Discounts and Promotions.
 Tax Calculation.
Non-Functional Requirements

 Security measures for protecting customer data and payment

information

 Scalability to handle increasing retail customers and transaction

volumes

 System performance with quick response times and minimal

downtime

 User-friendly interface with intuitive navigation and design

THANK YOU