CGRF Details

Consumers Grievance Redressal Forum Statewise: Status as on Sep-22

No. of Grievance
No. of % of circles
State cells (up to the Circle Remarks - Circle level presence
Circles under CGRF
level)
Vijaywada, Guntur, Prakasam , Visakhapatnam, Vizianagram , Srikakulam, Rajahmundry, Eluru,
Andhra Pradesh 21 21 100%
Nellore, Ananthapur, Kurnool, Kadapa, Chittoor, Krishna and CRDA
Arunachal
8 8 100% Naharlagaon, Dirang, Subu, Pasighat, Ziro, Aalo, Miao and Tezu
Pradesh

Assam 18 15 83% Hill and Barak Valley, Guwahati, Rangia, Bongaigoon, Nagaon, Tezpur, Jorhat and Dibrugarh

Nalanda, Ara, Sasaram, Aurangabad, Munger, Jamui, Muzaffarpur, Purnia, Patna, Gaya,
Bihar 19 18 95%
Bhagalpur, Darbhanga, Kishanganj, Chapra, Samastipur, Motihari, Saharsa and Begusarai

Chhattisgarh 8 3 38% Raipur, Bilaspur and Jagdalpur

Delhi - 4 - Pushp Vihar, Kakardooma, Model Town-II and Shaheed Bhagat Singh Place

Goa 2 1 50% Vasco da Gama

Ahmedabad, Mehsana, Surat, Valsad, Vadodara, Godhra, Bhavnagar, Bhuj, Rajkot, Junagad,
Gujarat 23 12 52%
TPL Ahmedabad and TPL Surat
Kurukshetra (Covers North Zone comprising of Ambala, Kaithal, Jhajjar, Karnal, Kurukshetra,
Panipat, Rohtak, Sonepat and Yamuna Nagar) and Gurugram (Covers South Zone comprising
Haryana 20 2 10%
of Hisar, Bhiwani, Gurgaon-1, Gurgaon-2, Narnaul, Palwal, Sirsa, Faridabad, Fatehabad, Rewari
and Jind).

Himachal Pradesh 12 1 8% Shimla

Bokaro, Chaibasa, Damodar Valley Corporation, Dumka, Hazaribagh, Maithon, Medininagar,

Jharkhand 16 10 63%
Ranchi, Tsuisl and Tata Steel

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 Consumers Grievance Redressal Mechanism Status as on Sep-22

No. of Grievance
No. of % of circles
State cells (up to the Circle Remarks - Circle level presence
Circles under CGRF
level)
Bengaluru (Urban), Bengaluru (Rural), Ramnagara, Kolar, Chikaballapura, Tumakuru,
Devanagere, Chitradurga, Dakshin Kannada, Udupi, Shivamogga, Chikamaggalur, Dharwad,
Karnataka 29 29 100%
Uttara Kannada, Haveri, Belagavi, Bagalkot, Vijayapura, Gadag, Mysore, Kodagu,
Chamarajanagar, Mandya, Hassan, Kalaburgi, Yadgir, Bidar, Raichur, Koppal and Bellary
Kozhikode (for Northern Region), Kottarakkara (for Southern Region) and Ernakulam (for Central
Kerala 25 5 20%
Region), CGRF-Technopark and CGRF-Others

Madhya Pradesh 49 3 6% Bhopal, Jabalpur and Indore

Baramati, Pune, Kolhapur, Amravati, Nagpur, Gondia, Chandrapur, Aurangabad, Latur, Nanded,
Maharashtra 35 18 51% Jalgaon, Nashik, Kalyan, Bhandup, Ratnagiri, Vasai and Akola (for MSEDCL) and Colaba (for
BEST).
Manipur 7 1 14% Imphal

Meghalaya 6 1 17% Shillong

Mizoram 9 1 11% Aizawl

Nagaland 8 0 0% Yet to establish the CGRF office

Bhoi Nagar (Bhubaneswar), Shahid Nagar (Bhubaneswar), Khurda, Cuttack, Dhenkanal, Paradip
Odisha 23 14 61% (Jagatsinghpur), Balasore, Jajpur Road, Sambalpur, Burla, Rourkela, Bolangir, Berhampur and
Jeypur (Koraput)

Punjab 16 2 13% Patiala and Ludhiana

Rajasthan 37 34 92% 34 of 37 circles have CGRF mechanism.

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 Consumers Grievance Redressal Mechanism Status as on Sep-22

No. of Grievance
No. of % of circles
State cells (up to the Circle Remarks - Circle level presence
Circles under CGRF
level)
Sikkim 3 1 33% Gangtok

Anna Salai, Nungambakkam, Cuddalore, Thiruvannamalai, Villupuram, Kallakurichi, Coimbatore

(North), Coimbatore (South), Coimbatore (Metro), Udagamandalam, Udumalpet, Tiruppur, Erode,
Gobi, Mettur, Salem, Namakkal, Dindigul, Madurai, Madurai (Metro), Ramanadapuram,
Tamil Nadu 39 39 100%
Sivagangai, Theni, Karur, Nagapattinam, Pudukottai, Thanjavur, Trichy (North), Trichy (Metro),
Tiruvarur, Kanyakumari, Tirunelveli, Tuticorin, Virudhunagar, Dharmapuri, Krishnagiri,
Kanchipuram, Thiruppathur, Vellore, Chennai (South), Chennai (West) and Chengalpattu
Hanamkonda (covers Warangal, Hanamkonda, Jangaon, Mahabubabad, Bhoopalpally,
Karimnagar, Peddapally, Khammam & Kothagudem), Nizamabad (covers Nizamabad,
Kamareddy, Rajanna, Sircilla, Jagityal, Nirmal, Adilabad, Mancherial & Komaram Bheem
Telangana 30 5 17%
Asifabad) CGRF-I (Rural) (covers Mahboobnagar, Nagarkurnool, Wanaparthy, Medak,
Sangareddy, Siddipet, Nalgonda, Suryapet, Yadadri) and CGRF-II (GH) (covers Hyderabad,
Medchal and Vikarabad)

Tripura 8 8 100% Agarthala, Khowai, Ambassa, Kumarghat, Dharmanagar, Sepahijala, Gomati and Belonia
Agra, Aligarh, Kanpur, Jhansi and Chitrakoot (for DVVNL), Lucknow, Bareilly, Faizabad, and
Devipatan (Gonda) (for MVVNL), Meerut, Saharanpur and Moradabad (for PVVNL) Allahabad,
Uttar Pradesh 86 20 23%
Azamgarh, Basti, Gorakhpur, Mirzapur and Varanasi (for PuVVNL), Greater Noida (for NPCL)
and Kanpur (for KESCO)
Dehradun, Haridwar, Srinagar (G), Uttarkashi, Karanprayag, Haldwani, Rudrapur, Almora, and
Uttarakhand 13 9 56%
Pithoragarh
Bidhannagar, 24pgn (N), 24pgn (N), Howrah, Hoogly, Purba Burdwan, Pashchim Burdwan,
West Bengal 17 17 100% Birbhum, Nadia, Murshidabad, Malda, Pashchim Midnapore, Purba Midnapore, Bankura, Purulia,
Uttar Dinajpur, Darjeeling, Jalpaiguri, Cooch Behar, Dakshin Dinajpur and Alipurduar