MASON ANDERSON

4890 Fay Brook Apt. 159, Coquille, OR 97423 | +1 (012) 345-6789 | mason@example.com

February 17, 2025

Sean Finley, Technical Support Manager

BalanceSpot
829 Amherst St.
Coquille, OR 97423

Dear Mr. Finley,

I am writing to express my enthusiastic interest in the Technical Support Representative

position at BalanceSpot, as advertised on [where you found the job listing]. With a proven
track record of success in technical support and a passion for delivering exceptional customer
service, I am confident in my ability to contribute effectively to your team.

In my previous role as a Help Desk Support professional at Siam Software, I played a key role
in achieving a 50% increase in customer satisfaction by promptly addressing technical issues
and providing clear and helpful communication to users. On a typical day, I successfully
resolved 20 tickets while ensuring that each customer received the highest level of support.

I am particularly drawn to BalanceSpot because of its commitment to innovation and customer

success. I am excited about the opportunity to leverage my problem-solving skills and
technical expertise to help drive the continued success of your organization.

I have attached my resume for your review, which provides further details about my
background and achievements. Thank you for considering my application. I am eager to
discuss how my skills and experiences align with the needs of your team in more detail.

Sincerely,

Mason Anderson