Announcing Microsoft Office 365

BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS

AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE
FOR BUSINESSES OF ALL SIZES.

| Copyright© 2010 Microsoft Corporation

Microsoft Office 365 Value
BEST PRODUCTIVITY EXPERIENCE
• Simultaneously edit documents with your colleagues
• Conduct online meetings with colleagues, partners, and customers, including audio,
video and screen sharing
• Manage and share important documents and personal insights with colleagues
BEST WORKS WITH ROBUST IT CONTROL
using My sites
ACCESS
PRODUCTIVITY WHAT YOU SECURITY AND AND
EXPERIENCE ANYWHERE*
• Share your calendar with colleagues, partners, and customers
KNOW RELIABILITY EFFICIENCY
• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites
Work together, Solve problems Familiar tools 99.9% uptime. Keeps you
smarter from more places Guaranteed. in control

Online meeting presentation with pc-to-pc audio and video Cross-browser support

Easily connect with others across organizations with Recording

Status update Capability
Co-Authoring
calendar sharinginand
Word
publishing in Outlook

My Sites in SharePoint
Familiar Office Experience

Create sites to share documents with

Desktop and colleagues
Applicationand
sharing
partners with SharePoint
and virtual whiteboard
ActivitiesPresence
Instant messaging

| Copyright© 2010 Microsoft Corporation

* Access from mobile devices depends on carrier network quality and availability
** “Connect Securely” is not a guarantee of 100% connection security.”
Microsoft Office 365 Value
ACCESS ANYWHERE
• Rich client access online or offline via Office desktop applications
on PCs and Macs
• View and edit documents with Office Web Apps across a broad range of
browsers (Internet Explorer, Firefox, Safari)
BEST WORKS WITH
• Access your ROBUST
inbox from a broad IT CONTROL
range of browsers with Outlook Web App
PRODUCTIVITY ACCESS SECURITY AND sites from AND
• WHAT YOU
Access mail, contacts, calendar, and SharePoint hundreds of
EXPERIENCE ANYWHERE* KNOW
devices including Windows RELIABILITY EFFICIENCY
Phones, Nokia, Android, iPhone and BlackBerry
Work together, Solve problems • Familiar tools
Single inbox 99.9%
to manage email uptime.
and Keeps
voicemail with unified you
messaging
smarter from more places Guaranteed.
• Connect securely** over Internet with HTTPS without theinneed
control
for VPN

Seamless mobile access across many devices

Office Hub
Access to SharePoint in Windows
Phone 7

Web applications with

cross-browser support

Access to
PowerPoint
Outlook Web App

| Copyright© 2010 Microsoft Corporation

* Access from mobile devices depends on carrier network quality and availability
** “Connect Securely” is not a guarantee of 100% connection security.”
Microsoft Office 365 Value WORKS WITH WHAT YOU KNOW
• Just works. Minimal user training required to
get productive right away
• Hybrid deployment scenarios allow on-premises
and online users to work together seamlessly
• Multiple plans provide a cost effective way to
provide familiar business productivity
capabilities to everyone in your business
BEST WORKS WITH ROBUST IT CONTROL
• Stay up to date with the latest productivity
PRODUCTIVITY ACCESS WHAT YOU SECURITY AND AND service
experience through a subscription
EXPERIENCE ANYWHERE* KNOW RELIABILITY EFFICIENCY
Work together, Solve problems Familiar tools 99.9% uptime. Keeps you
smarter from more places Guaranteed. in control
Outlook
Outlook Web App

| Copyright© 2010 Microsoft Corporation

* Access from mobile devices depends on carrier network quality and availability
** “Connect Securely” is not a guarantee of 100% connection security.”
 Microsoft Office 365 Value
ENTERPRISE SECURITY AND RELIABILITY
• Premium anti-spam and antivirus protection provided by multiple virus
scanning engines
• Data is replicated in geo-redundant datacenters to protect against
datacenter wide failures
BESTmulti-dimensional approach to help safeguard
• Risk mitigation WORKS WITH
services ROBUST IT CONTROL
andPRODUCTIVITY
privacy of data ACCESS WHAT YOU SECURITY AND AND
EXPERIENCE
• Helps ANYWHERE*
customers comply with ISO 27001, SAS 70 Type I, FERPA,KNOW
HIPPA, RELIABILITY EFFICIENCY
FISMA,
Work together,
EU Safe Harbor Seal
Solve problems Familiar tools 99.9% uptime. Keeps you
smarter from more places Guaranteed. in control
• Backed by a 99.9% financially backed Service Level Agreement

Geo redundant datacenters 99.9% financially backed SLA

| Copyright© 2010 Microsoft Corporation

* Access from mobile devices depends on carrier network quality and availability
** “Connect Securely” is not a guarantee of 100% connection security.”
Microsoft Office 365 Value
MICROSOFT® OFFICE 365 DELIVERS THE POWER OF CLOUD PRODUCTIVITY TO
IT CONTROL AND EFFICIENCY
BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED RESOURCES
• 24/7 IT professional phone support or via electronic ticketing
• Service health portal and RSS feeds to provide up to date service availability information
• Simplified management with a single administration center with role based access
BEST WORKS WITH ROBUST IT CONTROL
PRODUCTIVITY ACCESSof routine tasksWHAT
• Remote PowerShell to allow scripting and access
YOU to raw data for reportsAND
SECURITY AND
• IT EXPERIENCE ANYWHERE*
friendly service update policies that put you in controlKNOW RELIABILITY EFFICIENCY
Work together, Solve problems Familiar tools 99.9% uptime. Keeps you
smarter from more places Guaranteed. in control
Service health portal Simplified Management

| Copyright© 2010 Microsoft Corporation

* Access from mobile devices depends on carrier network quality and availability
** “Connect Securely” is not a guarantee of 100% connection security.”
 Office 365 Includes…

• Flexible service offering with pay-as-you-go, per-user licensing

• The complete Office experience with services integration in
Office 365
• Simplified user set-up to preconfigure services
• Always the latest version of the Office apps, including Office
Web Apps
• Familiar Office user experience to access services
• My Sites to manage and share documents
• Improved Team & Project Sites
• Document-level permissions to protect sensitive content
• Share documents securely with Extranet Sites
• Cross site collection search

• Instant messaging and presence

• 25GB Mailbox
• Outlook and Outlook Web App
• Anti-Virus/Anti-Spam
• Shared Calendars, Contacts & Tasks
• Mobile email for most mobile devices including
BlackBerry, iPhone, Nokia, Windows Phone
• Personal email archiving and compliance capabilities
• PC-to-PC audio and video calling
• Click-to-communicate from Outlook, SharePoint, and other
Office Applications
• Online meetings with PC-audio, video conferencing
and screen sharing
• Single click meeting creation and join from Outlook
• Calendar integration with Outlook and Exchange

CONTROL AND EFFICIENCY

Single user interface to purchase, administer and user with role-based access control | Single sign on with on-premises Active
Directory | 99.9% financially backed SLA | 24x7 IT Pro Support | Built in geo-redundancy in regional datacenters

8 | Copyright© 2010 Microsoft Corporation

 What’s New in Office 365

• Flexible service offering
with pay-as-you-go, per-
user licensing
• The complete Office
experience with services
integration in Office 365
• Always the latest version
of the Office apps,
including Office Web
Apps
• Familiar Office user
experience to access
services
• Voice mail with unified
messaging
• Integrated personal
archiving
• Retention policies and
legal hold
• Exchange Control Panel
• Free/busy coexistence
• Cross-premises
management
• My Sites to manage and • IM & Presence across
share documents firewalls
• Access documents offline • GAL/Skill search in
• Improved Team & Project SharePoint
Sites • Online meeting with
• Document-level desktop sharing
permissions to protect • Activity feeds
sensitive content • Contact photos
• Click to communicate
• Share documents securely
with Extranet Sites from Office contact cards
• Windows Live federation
• Cross site collection
search

• New user interface

• Role based access
Platform • Identity federation (eliminate sign-in client)
Capabilities
• Multi-factor authentication support
• Remove scale limitation

9 | Copyright© 2010 Microsoft Corporation

 There’s an Office 365 for Everyone
Microsoft Office 365 plans designed for organizations of all types

Office 365 for small business Office 365 for enterprise Office 365 for Education
• Small business • Any size organization • Any size educational organization (Higher
Education or K-12)
• Organizational use • Internal IT or IT partner required • Internal IT or IT partner required

• IT consultant or no IT • Fully featured, scripting, • Fully featured, scripting, customization

• Low monthly subscription price customization • 24x7 phone support

• Same 99.9% SLA guarantee as Office 365 for
• Focus on simplicity vs. features • Range of offerings by use type enterprises

• Community help • 24x7 phone support • Education capabilities that are tailored
specifically to meet the needs of educators and
students

10 | Copyright© 2010 Microsoft Corporation

 User Segments: Right Features for the Right Users

Kiosk Worker Information Worker

Low cost offering to users that do not have Rich feature offering that meets a user’s full
messaging and collaboration capabilities today messaging and collaboration needs

User Segment Offers: Plan K Family User Segment Offers: Plan E Family
• 500 MB mailbox • 25GB mailbox
• Outlook Web App only • 500MB SharePoint storage
• POP support • Client Connectivity
• Messaging, calendar, contacts
Key • Mobility
Differentiators
• Forefront antivirus & anti-spam • OCS Capabilities
• SharePoint Access (0MB storage) • Exchange & SharePoint capabilities
• Site search capabilities • Office Professional Plus
• Office Web Apps • On-premises access rights

11 | Copyright© 2010 Microsoft Corporation

 New User Experience
BPOS

IT Pro End User

Subscription Service Web Access Sign In Client

and Trial Administration

Office 365 Service Connector

(run once)

One off patching &

configuration of clients
leveraging Microsoft Update
or
Manual configuration

12 | Copyright© 2010 Microsoft Corporation

 Programmability and More Control

Service Specific Control

Fall through experience to specific services to gain similar server
configuration control

Platform Web Services

New programmability layer allowing third party to interact with platform,
by-passing the user interface

Remote PowerShell
Manage the hosted Exchange environment via command line, build
applications that leverage the service to meet your existing business
requirements and processes

Collaboration Customization
Visual Studio 2010 and SharePoint tools for building, testing and
packaging Sandboxed Solutions

13 | Copyright© 2010 Microsoft Corporation

 Role Based Access
Admin and End User Roles Partner Roles

Includes full permissions to your company. The initial user Agent will have full access (Tenant
Agent
Tenant Admin created when signing up will be assigned this role. Can Admin role) on all tenants that the
Admin
assign admin permissions to other users. partner has access to

Has full permissions for billing tasks, and read only Agent Agent will have access to reset
permissions for company objects (domains, users). Any Help passwords only (Help Desk Admin
Billing Admin
user with this role will also receive notifications for billing Desk role) on all tenants that the partner
events. Admin has access to.

Has read only permissions to all company objects, and has

User Account
user administration permissions. Cannot make changes to
Admin
billing or tenant admins.

Has read only permission to all company objects, and has

Help Desk
reset password privileges. Cannot reset password for
Admin
tenant, billing or user account admins.

Service Support Has read only permissions to all company objects. Also has
Admin the ability to manage individual services.

This is the default role for all users, and does not include
User
any admin permissions.
14 | Copyright© 2010 Microsoft Corporation
 PowerShell

Native PowerShell scripting via a PowerShell endpoint built on PowerShell v2

Authentication is done through your Online ID - a single credential can be used for
Portals and PowerShell

PowerShell capabilities planned for general availability + 90 days

• User management
• License Management
• Security Groups
• Roles Based Access
• More methods over time based on customer feedback

PowerShell scripting is available at GA for Exchange - you can easily combine

PowerShell scripts that perform automated workflows and task sequences

15 | Copyright© 2010 Microsoft Corporation

 Identity
Different identity options for your organization,
including full support for single sign on with the
cloud

Federated IDs (new)

• Sign in to the cloud with your corporate ID
• Single sign on for end users and administrators
• Identity is administered only on premise
ADFS 2.0
• 2 factor authentication options available

Microsoft Online IDs Windows

Server 2008
• Sign in with cloud identity
• Same across Commerce/Billing and Use
• Users and administrators have two identities –
one for the cloud, one for on premise
• Identity is administered both on premise and in
the cloud
Users are authenticated by local ADFS server
User Directory Synchronization from On-Premises
AD to the Cloud No Outlook sign-in tool required

16 | Copyright© 2010 Microsoft Corporation

 World Class Data Centers

• $2.3B+ Investment in cloud infrastructure

• Geo-Redundant Data Centers
• Locations in North America, Europe, and Asia to provide optimal performance
• 99.9% guaranteed uptime (99.95% actual)
• Secure Infrastructure – ISO27001 and SAS70 certified
• Built from the ground up to be environmentally sustainable
17 | Copyright© 2010 Microsoft Corporation
 Support
IT-level support, dedicated to Office
365

Phone or online

24x7

Rich community forums

Service health dashboard

Broad community of partners available

to help you

18 | Copyright© 2010 Microsoft Corporation

 Security Program
A risk-based, multi-dimensional approach to help safeguard services and data

Security Management Security Monitoring & Response, Threat & Vulnerability Management

Access Control & Monitoring, File/Data Integrity

Account Management, Training & Awareness, Screening

Secure Development Lifecycle, Access Control & Monitoring,

Anti-Malware

Access Control & Monitoring, Anti-Malware, Patch & Config Mgmt

Dual-factor Authentication, Intrusion Detection, Vulnerability Scanning

Edge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning

Video Surveillance, biometrics, Access Control

19 | Copyright© 2010 Microsoft Corporation

 Privacy Program
Designed to enable consistent "high bar" privacy practices that support global
standards for data handling and transfer

Documented & enforced privacy

requirements
• Microsoft Online Services Privacy Statement Notice
• Microsoft Online Services Privacy and Regulatory
Divisional Requirements Specific to Software + Services
• Corporate-level Privacy Guidelines for Service Choice
Development
Privacy disclosures & transparency
Disclosure
• Microsoft Online Services Privacy Statement
• EU Safe Harbor Certification

20 | Copyright© 2010 Microsoft Corporation

 New Platform Requirements

• Service Connector with .NET • Office 2007 SP2 and • Internet Explorer 7
2.0 or later (highly above
recommended)
• Firefox 3.x
• Office 2008 for Mac & • Safari 4.x
Entourage 2008 Web
• XP SP3 Services Edition
• No identity federation for XP
Home and Media Center • Office 2011 for Mac and
editions Outlook 2011 for Mac
• Vista SP2 • Lync 2010
• Windows 7 • Communicator for Mac
• Mac OS X 10.5 (Leopard),
10.6 (Snow Leopard)

21 | Copyright© 2010 Microsoft Corporation