Strategic Planning

and
Balance Scorecard

Jeniffer Cajipe RN
 It as a deliberative,
disciplined approach
to producing
fundamental
decisions and actions
that shape and guide
what an organization
is, what it does, and
why.
(Bryson &Crosby
2009)
 The Strategic Planning Process

 Preparation phase for the Strategic Planning Process

 To determine an effective organizational vision
 To determine the organizational mission and values
 To determine the organizational duties and responsibilities
 Analysis of the internal and external environment of the
organization (SWOT Analysis)
 To determine the strategic issues of the organization
 To analyze and determine the strategic plans
 To develop an implementation process and related tactics
which are effective
 Reviewing and evaluating the Strategic Planning Process.
 Balance Scorecard
Balance Scorecard (BS) is an efficient method for the managers and administrators, used in
observing the reports and analyses using KIPs (key performance indicators), in order to
determine whether the operational activities are in line with the strategies and global vision of
the entity. Kaplan et al. (2000)
 Effective delivery techniques
This is a powerful tool in public speaking. Effective body language enhances your
It involves varying pitch, tone, and message, making it more impactful and
volume to convey emotion, emphasize memorable:
points, and maintain interest:
• Meaningful eye contact
• Pitch variation
• Purposeful gestures
• Tone inflection
• Maintain good posture
• Volume control
• Control your expressions
 Navigating Q&A sessions
Know your material in advance Maintaining composure during the Q&A session is
essential for projecting confidence and authority. Consider
Anticipate common questions the following tips for staying composed:

Rehearse your responses • Stay calm

• Actively listen
• Pause and reflect
• Maintain eye contact
Speaking impact
Your ability to communicate effectively will leave
a lasting impact on your audience

Effectively communicating involves not only

delivering a message but also resonating with the
experiences, values, and emotions of those
listening
Dynamic delivery
Learn to infuse energy into your
delivery to leave a lasting Metric Measurement Target Actual
impression
Audience
# of attendees 150 120
One of the goals of effective attendance
communication is to motivate your
audience Engagement
Minutes 60 75
duration
Q&A
# of questions 10 15
interaction
Positive
Percentage (%) 90 95
feedback
Rate of
information Percentage (%) 80 85
retention
 Final tips & takeaways
Consistent rehearsal
• Strengthen your familiarity Seek feedback

Refine delivery style Reflect on performance

• Pacing, tone, and emphasis

Timing and transitions Explore new techniques

• Aim for seamless, professional delivery
Set personal goals
Practice audience
• Enlist colleagues to listen & provide feedback Iterate and adapt
Reference
Thank you