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Channel Partners Meet Rajasthan 2010-11

Travel Currency Cards Product Approach

Synopsis
Key Features Travel Card What makes us different Axis Bank & Partner Industry Update & Industry Focus Strategic Move & Corporate Centric Solutions Moment of Truth. - FAQs Card v/s Other Mode of Payment, Edge over Competitors Exclusive Relationship & Vision-2011

Shake Legs with Cocktail & Dinner Party

What Makes Us Different??

People
Dedicated team Exceptional after sales Service All time attentive behavior towards client.

Service Group Email ID for COC

SMS/Email alerts for card funding. Funding takes place Thrice a day Personalized cards issuance with validity of 5 years

Support
Anytime purchase and Encashment of cards from any of the branches across India Reversals / Refund due to any customer on account of Pre Auth .Etc processed in the quickest TAT

100 % Retention

For Partners

Locks in your foreign exchange customers with a lifecycle of up to 5 years

Exclusive / customer specific after sales service Available in major world currencies Customer Delights.

Enhanced Revenues with Mutual Benefits

Industry Updates

Efficient Expense Management Solution when Abroad

THOMAS

COOK CUSTOMER LOYALTY

Industry Focus

COC

Retail

Customized Segmentation

Strategic Move
S s s

Joint calls with Axis Bank team to COC clients whenever required Promote Travel Currency Card to TC & Currency customers Equal focus on COC & Retail segment Exploitation of untapped segment. Migrate existing SBI, HDFC or Citi card holders Customer Delight Balance Statement On site assistance Personalized Cards

Making All The Difference

Moment of Truth
How does the Travel Currency card work? Where can I use the travel currency card? What are the fees and limits of Travel Currency card? Can I get cash back with my Travel Currency card? How can I check my balance, view my transaction history or change my PIN? What if my card does not work at the ATM? How secure is Travel Currency card? How do I reload my Travel Currency card? What if my card hasnt got all the money I need to buy something? What if my card is declined? What is pre-authorization? What if my Travel Currency card is lost or stolen? What do I do if I find an incorrect transaction on my card? How can I contact Card Services?

Edge over others The Axis Effect

FEATURES Number of Variants Withdrawal Limit Customer Support Team Loading Value Load Monthly Statement HDFC 6 Balance on card Localised Localised Support Support Timely Funding Timely Funding $250- 100000 $250- 100000 Online access Online access No change No change permitted at ATM's permitted at in India ATM's in India Yes NA NO 5 3% Yes No No No Yes Yes Yes- 45 days for reversal NO 5 3% No No No No Yes No Yes- 45 days for reversal ICICI 9 Balance on card CITIBANK 3 SBI GMC 3 $1000 per day Only Mumbai Instant Loading $250- 100000 No No change permitted at ATM's in India Yes NO 3 3% No Yes Yes No Yes No No AXIS BANK 9 Balance on card Strong Localised and Zonal based support Thrice in a day $250- 100000 Online access / Axis Bank ATM's Change permitted before departure in India Yes/ Email as well Yes with display in the base of CNY of Card 5 3% Yes Yes- High Yes Yes Yes Yes- upto INR 200000 Yes- within 2 day if all docs intact

Centralised Centralised

ATM PIN Mobile Alert Balance Enquiry at ATM's Validity - Years Cross Currency Margin Internet transactions Incentive based White Labelling Personalized Cards ADD ON cards Lost Card Liability Insurance Pre-authorisation while swiping Permitted

Online access No change permitted at ATM's in India Yes NO 3 3% No Yes Yes No Yes No No

Exclusive Relationship

Market Capitalization Maximum Penetration

Joint Sales Calls for potential new business with 100 % conversion ratio

Optimal Incentives Greater Revenues

Valued Partner Axis Bank to support all possible new avenues of growth

Mutual Benefits and Exclusive Revenue Enhancement

Vision - 2011
Chip Based Cards Enhanced Security YCS Software Online Funding of Cards White Labeling of Travel Cards- Exclusive Customization Corporate ID Checking Balances online over I-Connect for Card A/cs

Happy Selling

Thank You ! Team Axis

Mohan Kumar Sahni ( 9829093109) Ms Archana Bhutani ( 9983912232) Ms Jayshree (9660241381) Mr. Laxman Singh (9214019320) Mr. Deepak Jain ( 9461987983)

Time to Party