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Inventory Management SLA
Inventory Management SLA
Service Level
Standard deviation
Safety Stock 4
( x i x)
2
sd
N 1
(20)($5) = $100 $0
20 $100
10 40 0
∑1450 ∑ 55
Service Level is complement of probability of stockout
Probability of stockout + service level = 1
or
service level = 1 - Probability of stockout
Safety Stock scenario I
the demand fluctuates but the lead time remain constant
R d L z sd L
Where
sd = standard deviation of demand during lead time
L = Lead Time
• Daily avg sales = 10
• Lead time = 16 days
• Reorder point = 160
• SLA needed 96%
R 10 16 1.75 11 .09 16 160 77.60
• sd = 11.09 shirts
R 237.60 238 shirts
ROP dL zsdL
ROP dL zs d L