Corporate IT Department

Generative AI for Enhanced Dispatch Services in

Manufacturing Industry

Date: 11.03.2024
Overview of Dispatch Services in Manufacturing
Industry
 Managing timely and accurate
delivery of goods from the
production facility to the end
customer
 Ensure that the products are
delivered to customers on time,
reducing the risk of delays and
increased costs.
 Enable manufacturers to optimize
their production schedules and
manage their inventory effectively
 Enable efficient dispatch services
help in maintaining customer
satisfaction levels and improving
the overall efficiency of the
manufacturing process.
 Challenges in Balmer Lawrie in Dispatch
Services
 Manual route planning and scheduling

 High operating costs

 Shortage of skilled dispatchers

 Inefficient communication protocols

 Lack of access to real time data

 Monitoring and tracking of vehicles

 Why Generative AI for Dispatch?

 Remove dependency of traditional dispatch models

 Increasing complexity in supply chain networks

 Streamlining your field Service Management &

Logistic Operations

 Enhanced Customer Experience

4
Benefits of Integrating Generative AI in
Dispatch Services for Balmer Lawrie
 Optimized Route Planning

 Efficient Analysis of Driver’s

Behaviour

 Improved Resource Allocation

 Dynamic Scheduling

 Cost Reduction

 Enhanced Customer Services

 Generative AI in Action - Case Studies
Few Generative AI Success Stories in manufacturing dispatch

Coca-Cola's AI-Driven Marketing Campaigns

Airbnb, a global hospitality marketplace, leverages Generative

AI to bridge language barriers effortlessly

Amazon, has been investing in AI-driven solutions to improve

its dispatch and transportation operations
Thank You