EVERYDAY

COMMUNICATION
Mrs. Elizabeth Coiman-Lopez, BAT, MS.
Houston Community College
Summer 2021
 Getting Clarification: Clarifying:

• What I mean is . . .
• Could you explain what the • Let me explain . . .
professor said?
• What did the professor mean by
that?
• Did you catch what the
professor said about that?
• Did you understand that?
• I still don’t understand. Could
you explain . . . ?
• So what you mean is . . . ?

p. 210 Asking for Clarification – Clarifying 2

 Agreeing; Disagreeing:

 That’s my opinion also.  I’m afraid I have to disagree.

 I think so, too.
 I totally agree.
 You’re right about that.
 Right!
 I see your point, but . . .
 I see what you mean, but . . .
 I’m not so sure about that.
 I disagree.
 No way.

p. 210 Agreeing - Disagreeing 3

 Expressing Thanks and Appreciation: Responding to Thanks:

o Thank you so much for finding it. o You’re very welcome.

o Thank you for the good advice. o You’re welcome.
o I really appreciate your… doing o No problem.
that. o Any time
o I really appreciate your help.
o Thanks for . . .

p. 210 Expressing Thanks and Appreciation - Responding to

4
 Expressing Hopes:
o It would be nice / great /
wonderful / ideal if…
o I’m hoping that…
o I really hope that…
p. 210 Expressing Hopes
Refusing:
o Thank you, but I have other
plans…
o Thank you, I’m busy tonight…
o Thank you, I wish I could, but I
don’t have a car…
o Thank you, but I’d rather not..
o Thank you, but I have a class at
that time.
o I’m sorry, I can’t. Maybe some
other time.
- Refusing 5
 Inviting: Approval:

o Would you like to get a cup of • I think it’s fine to…

coffee/go have lunch? • It’ OK that …
o Do you have time before your next
class?
o Are you doing anything now/after Disapproval:
class?
o What are you doing now? • It’s not right for
(someone) to…
• It’s wrong to…

p. 210 Inviting - Approval and Disapproval 6

 Apologizing for Interrupting Asking Sensitive Questions:

o I’m sorry. I didn’t mean to cut you o Excuse me for asking, but… ?
off. o Do you mind if I ask you… ?
o What were you going to say? o If you don’t mind my
o Go ahead! asking…?
o Sorry

p. 210 Apologizing for Interrupting - Asking Sensitive

7
 Interest:
Encouragement:
o Is that so?
o Good Luck! o How interesting!
o Go for it! o I didn’t know
o Go get ‘em! that.

p. 210 Expressing: Encouragement – Interest 8