Professional Documents
Culture Documents
Brightsign - Maintenance
Brightsign - Maintenance
1
2
BrightSign HD224
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting Contents
BrightSign AU335
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
BrightSign HD224
Device Structure
3
4
Device Structure
BrightSign HD224
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Top
Troubleshooting
BrightSign AU335
Device Structure
Front
Back
Top
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
5
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
BrightSign AU335
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
6
Front
Back
Top
Bottom
System
Architecture BS Model
Block Diagram
Schematic
Troubleshooting
BrightSign AU335
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
7
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting IR Port
BrightSign AU335
Device Structure
Audio Jack Port
Front
General-Purpose Input/Output (GPIO)
Back
Troubleshooting
Error Indicator
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
8
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
microSD Card Slot
Troubleshooting
Top
Service Button
Bottom
Reset Button
System
Architecture
Block Diagram
Power Supply Port
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
BrightSign HD224
System Architecture
9
10
Front
Power Supply HDMI Cable
Back Ethernet Cable PLC
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Network Switch Display Monitor
BrightSign AU335
Back
Top
Bottom
System
Architecture
Amplifier
Block Diagram
Speaker
Schematic
Audio Cable
Troubleshooting IOS
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
11
Front
Back
Network Switch
Top
Bottom
System
Architecture
Block Diagram PLC
Schematic
Troubleshooting IOS
BrightSign AU335
Device Structure
Front
BrightSign
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
12
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
BrightSign
BrightSign AU335
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Monitor
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
13
Troubleshooting
BrightSign HD224
Device Structure
Front
Back
PROBLEM POSSIBLE CAUSE SOLUTION
Top
No visual on display BrightSign and/or monitor has no Fix power supply for BrightSign
Bottom power supply and/or monitor
System
Architecture
Block Diagram
Loose HDMI connection Fix HDMI connection(s)
Schematic
Troubleshooting
Error indicator flashing Re-program Brightsign
BrightSign AU335
Device Structure
Front
Display does not change with Loose LAN connection(s) Check LAN connection(s) from
triggers network switch.
Back
Top
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
BrightSign AU335
Device Structure
14
15
Device Structure
BrightSign HD224
Device Structure
Front
Back
Top
Bottom Top
System
Architecture
Block Diagram
Schematic
Troubleshooting
BrightSign AU335
Device Structure
Front
Back
Top
Schematic Bottom
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
16
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
BrightSign AU335
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
17
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
BrightSign AU335
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
18
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
19
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
BrightSign AU335
System Architecture
20
21
Device Structure
Front
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Network Switch
BrightSign AU335
Device Structure
Left Speaker
BS AU335
Front
Back
Top
Bottom
System
Amplifier
Architecture
Right Speaker
Block Diagram
Handset
Door IOS
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
22
Device Structure
Front
Back
Network Switch
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
BrightSign AU335
Device Structure
Front
Back
Top
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting BS AU335
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
23
Device Structure
Front
Back
Top
Bottom
System
Architecture Speakers
Block Diagram
Schematic BS AU335
Troubleshooting
BrightSign AU335
Device Structure
Front
Back
Top
Amplifier
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937
24
Troubleshooting
BrightSign HD224
Device Structure
Front
PROBLEM POSSIBLE CAUSE SOLUTION
Back
Top No output sound System peripheral(s) is off Fix supply power for each device
Bottom
System Loose audio cables Fix audio cable connections
Architecture
Block Diagram BrightSign volume level at zero Adjust volume level
Schematic
Front or
Back
Top
Sound is played once but should
be looped
Bottom
System
Architecture
Block Diagram
Schematic
Troubleshooting
Spatial Composite Solutions FZ LLC • www.spatial.aero • P.O. Box 6447 Al Hamra - Al Jazeera, Ras Al Khaimah • Tel : +971 7 243 4495 • Mobile: +971 52 700 1937