A Group Presentation on Infosys Technologies: Powered by Intellect, Driven by Values By Group 7

Vikas Kumar Yadav Prabhat Ranjan Satyarth Jaiswal K. Suresh Kumar Nishant Vatsa Debashish Khargharia Mohd .Arif Piyush Saraogi Gaurav Verma

Approach to the Case

We started off by discussing about the proper framework of the presentation. After having come to a consensus on the framework, we came up with the final draft of the presentation after a thorough brainstorming session.

The end is important, but the means are as important

Long Term vision of Infosys founders To become the most respected company in India. The end is important, but the means are as important.

Before liberalization, there were many incidents in which Infosys had to pay exorbitant amount (in the form of fines) to corrupt customs officials since they refused to pay bribe.

Infosys also had to pay way above the market rates for the land it acquired in Bangalore since it refused to grease the palms of government officials.

The end is important, but the means are as important

Murthy says, Being committed to values means a willingness to pay a price for them in the short term. Otherwise, there is no meaning in saying that you are values driven. Infosys founders have time and again stressed on their middle class values. 1989 was a watershed year. Infosys founders were inclined to wind up the company since the business environment had too many regulatory hurdles. But the vision and leadership of Murthy came to the rescue of Infosys.

The end is important, but the means are as important

Murthy says, I observed how in a western country even the socialists understood that wealth has to be created first before it can be distributed. You cannot distribute poverty. Wealth creation to Wealth distribution : The Infosys Way

Values of Infosys
Infosys believe that the softest pillow is a clear conscience. Customer Delight: To surpass customer expectations consistently (under-promise and over-deliver) Leadership by Example: To set standards in their business and transactions and be an exemplar for the industry and themselves Integrity and Transparency: To be ethical, sincere and open in all their transactions Fairness: To be objective and transaction-oriented, and thereby earn trust and respect

Pursuit of Excellence: To strive relentlessly, constantly improve ourselves, our teams, our services and products

Recognition of Values of Infosys

Award

for the best annual report from the ICAI six years in a row.
Ranked

as number one place to work in India by Hewitt Associates and Business Today
One

of the 100 best places to work in North America by the magazine Computer World

Ethical Values of Business Leaders

Walking the Talk

Simple Living & High Thinking

Unwavering Integrity Impartiality

Employee Welfare

Walking the Talk

Murthy

lived by his values and rules strictly set by himself at start of Infosys.
Rohan

Murthy and Akashata Murthy

When he was traveling with his wife a nonInfosys employee, he refunded the company the difference between the hotel cost of a single and double room.
The

best way of communicating any message is walking the talk. You get the best credibility.

Simple Living and High Thinking

Same

furniture and facilities for everyone including the chairman

Mr.

Murthy lives in a three-bedroom house in a middle-class neighbourhood and drives in a modest Opel

Unwavering Integrity
Refusal

to pay bribe to a customs official at the time of importing the first computer to Bangalore
To

ensure that the ongoing projects do not suffer, Mr. Murthy left PCS about 14 months and 20 days after tendering resignation
Although,

the handover of GE project to an Indian Competitor took more than a year, it was done meticulously by the Infosys team

Impartiality

No preference to family members; learnability and innovation was given preference In God we trust; everybody else bring data to the table. Only an argument that has merit wins; it has nothing to do with hierarchy

Employee Welfare

Introduction of stock options for employees to make them part of Infosys business, created over 400 millionaires

To decrease attrition rate, better compensation packages were introduced

The company offered its employees several perks, which included state of the art campuses, high quality food courts, a food court, a medical centre, a clothing centre,etc.