Value Flow

and Decision
Requirements Diagram
by Fabrício Laguna
 Introduction
• Value Stream Map is a visual representation of the flow of
material and information required to bring a solution to the
customer.
• Decision Requirements Diagram (DRD) is a visual
representation of the information, knowledge, and decision-
making involved in a more complex business decision.

• This file presents useful templates to create Value Stream Maps

and DRDs and provides an example based on Maria's Chocolate
Candy business (see video).
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Value Stream
Map

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 Example: Maria’s Chocolate Candies Business Process

Produce Deliver
Deal Order
Order Order

ROLE: • Sales Person • Candy Maker • Delivery Person

Calculate
Check Order
Order Price

RULE: • Eligible Order • Order Price

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 Value Flow Template

Activity 1 Activity 2 Activity 3 Activity 4 Activity 5

• Applied
• Resources
• Roles
• Rules

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Decision
Requirements
Diagram (DRD)

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 Example: Maria’s DRD
Maria’s
Experience

Maria’s Eligible
Order Price Price Table
Policy Order

Order Worth Customer

Payer Profile
It Type

Order
History
Order
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 Decision Requirements Diagram (DRD) Template

Knowledge Source

Business
Decision
Knowledge

Input Data

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