Organizational

Purpose
Purpose Vision
Make Dream Possible We aim to be the most respected
For everyone, everywhere, everyday financial services firm in the world,
Service serving corporations and individuals.
We put our customers first, building with
their needs in mind, providing world- class
service and growing to reach people,
businesses and communities everywhere.
Courage
Heart We lead with expertise, foresight and fortitude
We take pride in what we do and care deeply to deliver exceptional results. We face facts and
about our customers, communities and each make disciplined decisions grounded in data,
other. We have a culture of teamwork, trust, with a long-term view. We strive to stand up for
humanity and humility. We create space for what we believe in and do the right thing.
people to bring their full selves to work.

Excellence
Our quality and rigor at scale are
Curiosity unmatched. We attract world-class talent
We're distinguished by our capacity to imagine and create an environment where they
and build. Our innovations are powered by a can thrive. We set high expectations,
deep understanding of our customers and commit to strong performance and hold
clients. We bring our capabilities and ourselves accountable to the highest
experience to bear on the toughest challenges standards of integrity.
in the world.
Organization Values
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 Organization Principles and Promises
Principles
A Great Team and Winning Culture
Excellent Client Service

Operational Excellence A Commitment to Integrity, Fairness and

Responsibility

Promises

We power economic We champion We are great place to

We uplift communities opportunity and
growth, serving our work- an unmatched
around the world, making enterprise that unlock
customers, clients, and combination of
tangible impact at scale. equity, inclusion and
communities for over humanity and
200 years. sustainable growth. excellence at scale.

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