Professional Documents
Culture Documents
Digital Business Model
Digital Business Model
• Personalized Customer Support: Offer live chat, email support, and phone
assistance to address customer queries and concerns.
• Initial Costs: Expenses associated with cost of web development and app
development.
• Marketing Expenses: Costs related to marketing and advertising activities, including
digital marketing campaigns, influencer partnerships, and promotions.
• Operational Costs: Overhead expenses such as website maintenance, customer
support, and utilities.
• Technology Investments: Costs associated with developing and maintaining the e-
commerce platform, as well as investing in software and hardware infrastructure.
BUDGET BREAKDOWN