Tips for Polite Communication

• 1. Always use positive comments

• By using phrases like ‘Excuse me’, ‘May I…’,

‘Please’ and ‘Thank you’, you will immediately
appear as being polite.

• ‘Excuse me, but I have to leave’

• ‘Please excuse me’ and ‘May I be excused’ are

 Tips for Polite Communication
• 2. Be clear on the next step

• The second key to remember is give your

listener a plan – tell them what you are going
to do next! Follow a phrase with ‘I will…’ or
‘Let’s meet again’. A great example of this is ‘I
will let you know!’
 Tips for Polite Communication
• 3. Use valid excuses

• Alternatively, if you have no reason to leave,

make a valid excuse. Common excuses include
work, your next appointment or simply being
busy. Don’t cut the person off, but make it
clear that you have somewhere else to be.

• ‘I will let you know’

 Tips for Polite Communication
• 4. Pay a compliment

• It’s always nice to tell a person how much you

have enjoyed their company. Nobody will
mind you leaving if you pay them a
compliment on your way out:

• ‘I’m glad we got to talk’