Return To Vendor R12.2

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Current Advisor Webcast: Release 12.2

Return to Vendor with Shipping Integration

Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.

Oracle Advisor Webcast
Release 12.2 Return to Vendor with Shipping Integration
Michael Schubert
Principal Technical Support Engineer
Steve Cooper
Senior Principal Technical Support Engineer
February 24, 2016

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. |
Objectives
• Provide an overview of the new functionality
• Discuss usage of new functionality
• Provide some tips for debugging

Agenda
1 Overview of new functionality

2 Setup
3 Flow
4 Debugging

Overview
Existing Functionality
• Oracle Inventory allows you to perform returns to suppliers in the Receiving Returns window.
• Returns UI is used to return delivered items to receiving and to return received or delivered externally
sourced items to the supplier if the purchase order has neither been cancelled nor final closed.
• The Returns feature in Oracle Receiving does not provide the flexibility to track the returns.

Overview
The new enhanced functionality allows users to do the following:
• Create return order for returned lines
• Return material to vendors from any Organization
– If an item is received in M1 and is moved to M2, it can be returned to the supplier from M2 itself. In
the Returns form, the user can enter the receipt org as M1 and enter the original receipt number of
org M1. User will be shown receipt details of org M1 and he can return the material from M2 itself.
• Users will be able to create returns without referencing a PO or receipt i.e. return against no document
– E.g. user can return a damaged hard drive of a laptop to the vendor. Original PO was created for
laptop. User will need to enter the item, quantity, supplier and other details in receipt form.

Overview
• User will be able to create return shipments, print document and track status of shipped material
– Oracle Returns will be integrated with Shipping
– User will be able to query return orders in Shipping.
– Users will be able to create Deliveries for return orders and Ship material
• Transact or cancel the return shipment
Limitations:
• Return with shipping integration is only supported via forms for inventory organizations. This feature will
not be available via Receiving Open Interface & Mobile Supply Chain Applications MSCA (Non-WMS).
• Returns that have been interfaced with shipping can not be corrected.
• This functionality is only available in release 12.2.2+ and has NOT been backported to 12.1.3

Agenda

2 Setup
3 Flow
4 Debugging

Setup
There is a new profile that must be set.

RCV:Track Shipments for Return to Vendor

Setup
Steps to enable the New button in the Returns form:
• Use the Application Developer responsibility.
• Navigate to Application > Function window and query for the function RCV_RCVTXERE.
• Click the Form tab to open it and enter the value in the Parameters field as SHOW_NEW_BUTTON = Y.
• Save your changes.

Agenda

2 Setup
3 Flow
4 Debugging

Flow
• Create and approve Purchase Order in Organization M2 Boston Manufacturing for item MS-Return to Vendor

Flow
• Receive the Purchase Order in Organization M2 Boston Manufacturing

Flow
• To demonstrate the new functionality, we will transfer the on-hand from the M2 organization to M3 Dallas Manufacturing

Flow
• Now Create a Return to Vendor for some of the
on-hand received
• Note the organization is M3
• No Purchase Order or Receipt information is
required.

Flow
• Item is MS-Return to Vendor
for the return
• Once all required information
is entered-click save.

Flow
• The return is generated and this note is displayed-note this shows the shipment number created
Make note of the number generated from the

Note pop up.
Return order 47009 has been generated for all

inventory destinations
Note-a complete sales order is NOT, this is the shipment

number referenced in the Shipping module

Flow-Data Model

Flow
• Once the Return is saved, there are two
ways to find the created Shipping
transaction.
• The first way is in the Tools Menu of the
return form.

Flow
• The second method for finding the
shipping transaction is via the Shipping
Transactions form.
• The form has been modified with a new
Source System “Returns”

Flow
• The return will be available in the Shipping
Transactions form.
• A delivery should be created using the Auto-create
Deliveries Action.

Flow
• Now we can ship confirm the return
from the Delivery tab.

Flow
• Enter the necessary information on the Confirm
Delivery form.

Flow
• The delivery was successfully ship confirmed and
based on setup, reports for shipping are run.
• The following reports in Shipping have been
modified to show supplier name for returns :
– Packing Slip Report (XML)
– Bill of Lading (XML)
– Master Bill of Lading (XML)
– Commercial Invoice (XML)
– Vehicle Load Sheet Summary (XML)
– Open Deliveries Report (XML)
– Shipped Delivery Lines Report (XML)
– Automated Ship confirm Report (XML)
– Auto Pack report (XML)

Flow
• The issue for the return to vendor can be confirmed from the Material Transactions form in the M3 organization.

Flow
• The functionality is supported in WMS enabled organizations using License Plate Numbers (LPNs)
– If the from LPN and To LPN are different, material is moved to the To LPN during Order creation
– Material gets reserved at Locator/Lot/LPN level while the Order is created.
• Limitation
– LPN generation is not supported on the desktop Return form.

Flow
• In WMS enabled organizations, there is a new Mobile page to allow split of an LPN marked for Return .
– Navigation to the new mobile page

Whse Mgmt->Inbound->Return Split
– LPN split facilitates the partial shipment of Return Order

Agenda

2 Setup
3 Flow
4 Debugging

Debugging
• Debug logs are useful in collecting additional detail if problems are encountered. Please see My Oracle Support
Note 299497.1 - How to Generate Receiving Transaction Debug Statements in 11.5.10 and R12 for how to setup
debug logs. Please remember to set the Receiving, Inventory and OM debug steps as this return to vendor process
has steps in all three modules.
• Trace files are also useful to in debugging problems. For information on setting up trace, please see My Oracle
Support Note 299497.1 - How to Generate Receiving Transaction Debug Statements in 11.5.10 and R12.
• Rcv11i output-this gives table level details on the original purchase order and receipt.

Debugging
The Item Diagnostic can be used to validate on-hand, check item setups and view pending transactions.
Note 463602.1 - R12.0.[3-4] : Inventory Item Data Collection Setup Test
Select the Oracle Diagnostics Tool

responsibility.
Click the Select Application button

Debugging
– Search for “Inventory” for the Application Name
– Then Select Inventory from the Results

Debugging
– Expand “Setup” once the Inventory diagnostics are

displayed
– Then select the Item Data Collection
– Click the Execute Button

Debugging
The diagnostic will prompt for organization_id

and inventory_item_id. These can be gotten
by running simple scripts via sqlplus.

Debugging
– Enter the organization_id

and inventory_item_id.
– Click Submit

Debugging
Once the diagnostic completes, you will be able to View the report or Download the report.

Debugging
The diagnostic shows information about the

organization and all the item attributes.
These are the attributes found in the
Master Items form.

Debugging
– It also shows details about the on-hand

quantity, reservations, demand and pending
transactions.
– The pending transaction information is the
same information that is presented in the
Transaction Interface and Pending
Transactions form.

Debugging
• The following SQL query will get all LPNs associated with a Return Order
SELECT lpn_id
FROM wsh_delivery_details
WHERE DELIVERY_DETAIL_ID IN
(SELECT PARENT_DELIVERY_DETAIL_ID
FROM wsh_delivery_assignments
WHERE DELIVERY_DETAIL_ID IN
(SELECT DELIVERY_DETAIL_ID
FROM wsh_delivery_details
WHERE SOURCE_HEADER_NUMBER='&Order_num'
AND SOURCE_CODE ='RTV’ )
);

Debugging
• SQL query to get LicensePlateNumber for a specific shipment
SELECT wlpn.license_plate_number
FROM wms_license_plate_numbers wlpn,
wms_lpn_contents wlc,
rcv_transactions_interface rti
WHERE wlc.parent_lpn_id = wlpn.lpn_id
AND wlc.organization_id = wlpn.organization_id
AND rti.interface_transaction_id = wlc.source_header_id
AND rti. processing_status_code = 'WSH_INTERFACED'
AND rti.to_organization_id = wlc.organization_id
AND group_id = '&order_number';

Summary
What we covered today
 Overview of enhanced Return to Vendor

 Setup
 Flow
 Debugging Tips

Q&A
• To ask a question on the phone line,
select *1 on your phone.
• To ask a question online, use the
Q&A area at the top.
• Your question will be read aloud in
the order received.
• Question can also be asked on the
My Oracle Support Communities

Top Articles and Community Links
 Document for this webcast: Enhanced
Return to Vendor Process in R12.2.2+
(Doc ID 2109517.1)
 Oracle Inventory, Product Information

Management and Warehouse
Management Teams Informational
Webcasts (Doc ID 1290983.1)
 Oracle Advisor Webcast

Schedule/Archive [ID 740966.1]

Session Related Community Links
Questions? For follow up questions on topics

covered in this webcast connect via this
Logistics Community thread:
https://community.oracle.com/thread/3901447

Q&A
• To ask a question on the phone line,
select *1 on your phone.
• To ask a question online, use the
Q&A area at the top.
• Your question will be read aloud in
the order received.
• Question can also be asked on the
My Oracle Support Communities

THANK YOU

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ATTENTION – AUDIO Options

Option 1: Voice Streaming Audio Broadcast Option 2: Teleconference (Dial In)

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 2

 Check out Note ID : 740966.1

 Select your Product Area

 Scan through the list of Current Topics

 Register for the session of your interest

Current Advisor Webcast: Release 12.2

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 3

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 4

February 24, 2016

• Provide an overview of the new functionality

• Discuss usage of new functionality

• Provide some tips for debugging

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. |

1 Overview of new functionality

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 7

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 8

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 9

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 10

1 Overview of new functionality

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 11

There is a new profile that must be set.

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1 Overview of new functionality

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Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 15

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 16

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Make note of the number generated from the

Return order 47009 has been generated for all

Note-a complete sales order is NOT, this is the shipment

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 20

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 21

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 22

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 23

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 24

Copyright © 2016 Oracle and/or its affiliates. All rights reserved. | 25

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– Navigation to the new mobile page

– LPN split facilitates the partial shipment of Return Order

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1 Overview of new functionality

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Select the Oracle Diagnostics Tool

Click the Select Application button

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– Search for “Inventory” for the Application Name

– Then Select Inventory from the Results

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– Expand “Setup” once the Inventory diagnostics are

– Then select the Item Data Collection

– Click the Execute Button

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The diagnostic will prompt for organization_id

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