COMMUNICATION

FOR WORK
PURPOSES:
MARCOSA, SHIELA MARY L
FLOR SUNDAY
PRESENTED BY
M.ELON,

NAWANAO, ESTELA PALAGTIW,

REAH
PALOMAR, CYRILLE OCAY,
JEARLYN GROUP 7
WHAT IS WORK
COMMUNICATION?
Workplace communication is the exchange of information
between employees in a work environment. This includes
face-to-face conversations, emails, chat messages,
videoconferencing, phone calls, and other methods used
to convey information in the workplace.
WHY IS COMMUNICATION
IMPORTANT IN THE WORKPLACE?
Good communication in the workplace ensures
employees have the information they need to perform
well, builds a positive work environment, and eliminates
inefficiencies. Effective communication should accurately
convey information while maintaining or improving
human relationships.
 EXAMPLE OF WORKLACE
COMMUNICATION
APPLICATION LETTER

An application letter is important to include when you're

submitting your resume for a job. This type of letter allows
you to elaborate on your qualifications and explains why
you want the position. A well-written application letter can
inspire hiring managers to call you for an interview,
propelling you forward in the application process.
 EXAMPLE OF WORKLACE
COMMUNICATION
CURRICULUM VITAE
The curriculum vitae, also known as a CV or vita, is a
comprehensive statement of your educational
background, teaching, and research experience. It is the
standard representation of credentials within academia.
The full CV is only used when applying for academic
positions in four-year institutions.
 5 DIFFERENT TYPES OF
1. Chronological

CV
A chronological CV is a versatile format that emphasises your professional objectives and experience.
It is suitable for many roles, as it allows you to highlight your most relevant qualifications for a job.
You can list your skills and certifications to supplement your primary qualifications.
2. Functional
A functional CV, also called a skills-based CV, focuses on your skills and accomplishments instead of
your degrees or job duties. You might consider writing a functional CV if you have extended gaps in
employment or you are changing careers and have limited experience in the field you want to enter.
3. Combined
A combined CV is one that incorporates elements of the chronological and functional CV formats. It
allows candidates to highlight both their skills and their experience by emphasising both sections
equally.
4. Creative
A creative CV is one that enables you to summarise your professional credentials
while providing employers with an idea of your artistic style. This type of CV is
suitable for jobs in creative fields in which design skills are beneficial, such as
graphic design or photography.
5. Academic
Academic CV have a specialised format that allows candidates to highlight their
academic credentials extensively. This type is ideal for candidates who have
graduate degrees and are pursuing a high-level career in academics, science or
12 Common types of workplace
communication
1. Formal communication
This type of communication follows established procedures and protocols. It is often used for official
announcements, policies, and decision-making.
Formal communication in the workplace refers to the use of pre-defined channels and procedures to
communicate important information and messages within an organization. It is the opposite of informal
communication. It’s typically more structured, organized, and professional in nature.

2. Informal communication
Informal communication is more casual and spontaneous. Usually, it typically takes place between
coworkers, but not exclusively. Informal communication is an important part of workplace culture. It helps
build relationships, foster collaboration, and create a sense of community among employees. Employees are
often more likely to share their honest thoughts and opinions in informal settings or during informal
conversations. Thus, it can also be a valuable source of information and feedback.
3. Verbal communication
Verbal communication can be both formal and informal. It typically involves face-to-face
meetings, phone, or video calls, as well as pitches or presentations. Verbal communication
allows people to exchange information, ideas, opinions, and feelings in the workplace.

4. Written communication
Written communication includes emails, memos, reports, letters, emails, and other forms of
written correspondence. It is a key component of effective communication in the workplace and
is used for a variety of purposes, like:
• Conveying information
• Providing instructions
• Making requests
• Documenting decisions
• Sharing ideas
7. Group communication
Group communication in the workplace refers to communication that takes place between three or
more individuals who are working together towards a common goal. It can take place in various forms,
such as meetings, presentations, and discussions, and it is an important aspect of effective collaboration
and teamwork.

8. Individual communication
Individual communication in the workplace refers to communication that takes place between two or
more individuals, rather than communication that is directed toward a group or the entire organization.
It can take place in various forms, such as face-to-face conversations, telephone calls, or email
exchanges.

9. Upward communication
Upward communication refers to the flow of information from employees to management in a
hierarchical organization. It is the process by which employees share their ideas, feedback, suggestions,
and concerns with their managers, supervisors, or executives.
10. Downward communication
Downward communication represents the flow of information from management or executives to
employees within an organization. It involves transmitting information, instructions, decisions, policies,
and plans to the employees who will carry out the work based on these.

11. Lateral communication

Lateral communication is the flow of information between individuals or departments at the same
organizational level. It involves the sharing of information, ideas, and feedback among peers,
coworkers, and team members. Examples of lateral communication include team meetings, informal
conversations, email exchanges, and project updates.

12. Intercultural communication

This type of communication involves individuals from different cultural backgrounds communicating
with each other in the workplace. Also known as cross-cultural communication
 CONCLUSIO
NGood communication in the workplace ensures
employees have the information they need to perform
well, builds a positive work environment, and eliminates
inefficiencies. Effective communication should accurately
convey information while maintaining or improving
human relationships.
 REFEREN
CES
• https://blog.4psa.com/12-common-types-of-communication-in-the-workplace/
• https://in.indeed.com/career-advice/resumes-cover-letters/types-of-cv
• https://uk.indeed.com/career-advice/finding-a-job/application-letter#:~:text=An
%20application%20letter%20is%20a,passion%2C%20experience%20and
%20educational%20background.
• https://www.coursera.org/articles/workplace-communication
Thank
You