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Chapter 5 - Global Management and Cutural Diversity
Chapter 5 - Global Management and Cutural Diversity
Chapter 5
Global Management
and Cultural Diversity
©2013 John Wiley & Sons, Inc. All rights reserved. 5-1
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Planning
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Title 5 Study Questions
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Chapter
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Title Dashboard
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Chapter
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Title Dashboard
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Takeaway
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Management and Globalization
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©2013 John Wiley & Sons, Inc. All rights reserved. 5 5-5
Takeaway
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Management and Globalization
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• Global economy
– Resources, markets, and competition are worldwide
in scope
• World 3.0
– Nations cooperate while respecting different
national characters and interests
©2013 John Wiley & Sons, Inc. All rights reserved. 5-6
Takeaway
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Management and Globalization
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• Globalization
The growing interdependence of the
world’s economies, cultures, and
populations, brought about by cross-
border trade in goods and services,
technology, and flows of investment,
people, and information
©2013 John Wiley & Sons, Inc. All rights reserved. 5-7
Takeaway
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Management and Globalization
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• Global management
– Managing in organizations with business interests in
more than one country
• Global manager
– Is culturally aware and informed on international
affairs
©2013 John Wiley & Sons, Inc. All rights reserved. 5-8
Takeaway
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Management and Globalization
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• International businesses
– Conducting for-profit transactions of goods and
services across national boundaries
• Reasons why businesses go global:
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Takeaway
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Management and Globalization
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Takeaway
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Management and Globalization
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Takeaway
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Management and Globalization
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PlaceTakeaway
Slide 1: Management
Title Text and Globalization?
Here
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Place Takeaway 1: Management
Slide Title and Globalization
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Types of insourcing:
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Takeaway
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Management
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HereGlobalization?
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Takeaway
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Management and Globalization
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Takeaway
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Management and Globalization
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Takeaway
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Management and Globalization
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Takeaway
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Management and Globalization
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Takeaway
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Management and Globalization
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Takeaway
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Title GlobalHere
Businesses
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Takeaway
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Title GlobalHere
Businesses
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Figure 5.2 What should go right and what can go
wrong in MNC-host country relationships
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Takeaway
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GlobalHere
Businesses
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Takeaway
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Title GlobalHere
Businesses
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Takeaway
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Title GlobalHere
Businesses
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Takeaway
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Title GlobalHere
Businesses
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Takeaway
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Title GlobalHere
Businesses
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Takeaway
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Culture andHere
Text Global Diversity
©2013 John Wiley & Sons, Inc. All rights reserved. 5-30
Takeaway
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Culture andHere
Text Global Diversity
Stages in adjusting to a
new culture:
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Takeaway
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Culture andHere
Text Global Diversity
Silent
languages of
culture
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Takeaway
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Culture andHere
Text Global Diversity
Context
– Low context cultures - emphasize communication
via spoken or written words
• United States
• Canada
• Germany
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Takeaway
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Culture andHere
Text Global Diversity
Context
– High context cultures – rely on nonverbal and
situational cues as well
as on spoken or written
words
• Thailand
• Malaysia
©2013 John Wiley & Sons, Inc. All rights reserved. 5-34
Takeaway
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Culture andHere
Text Global Diversity
Time
– Monochronic cultures – people tend to do one
thing at a time
• United States, Canada, Germany
– Polychronic cultures – time is used to
accomplish many different things at once
• Egypt, Saudi Arabia, Mexico
©2013 John Wiley & Sons, Inc. All rights reserved. 5-35
Takeaway
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Culture andHere
Text Global Diversity
Space
– Proxemics – study of how people use space to
communicate
• In the U.S. people value “personal space”
• Many Latin and Asian cultures expect much less personal
space
©2013 John Wiley & Sons, Inc. All rights reserved. 5-36
Takeaway
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Culture andHere
Text Global Diversity
©2013 John Wiley & Sons, Inc. All rights reserved. 5-37
Takeaway
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Culture andHere
Text Global Diversity
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Takeaway
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Culture andHere
Text Global Diversity
©2013 John Wiley & Sons, Inc. All rights reserved. 5-39
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Figure 5.3 How countries compare on Hofstede’s
dimension of national culture
©2013 John Wiley & Sons, Inc. All rights reserved. 5-40
Takeaway
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GlobalText
Management
Here Learning
• Comparative management
– How management systematically differs among
countries and/or cultures
• Global managers
– Need to successfully apply management functions
across international boundaries
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Takeaway
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Global Management
Text Here Learning
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