Chegg Inc.

Presented by – Anshul Pandey

Introduction
Chegg: Your & study sidekick!
Rent cheap textbooks, get step-by-step solutions & expert Q&A, write
smarter with citation help, even learn new skills like coding &
languages.
All backed by tech, making learning personalized & impactful - but
responsible use is key!
Affordable
Learning Skill Personalized
textbook Community
Support Development Learning
options
Description
• The evolution of 24/7 study starts here
• Any question. Any subject. Get instant, step-by-step
solutions the moment you need them.

91% of Chegg customers say

they get better grades when
they use Chegg to understand
their coursework1
Revenue Streams

Subscriptions Textbook Others -

Services (88% Rentals & Advertising
of total Purchases Commission
revenue) Revenue from any
other service
Customer Target
• College & University students
• High school students
• Adult learning & professionals
• Language learners
• Educators & Parents
Customer Challenges
• Pricing Concern
• Limited Language Options
• Wait time during peak period
• Data Migration from existing data
• Change Management
• Complexity for Large organization
Our Solution
• Streamlined Ticketing and Isuue Resolution
• Omnichannel Support
• Self-Service Options
• Centralized Lead Management and Sales Pipeline
• Multi-Channel Marketing Automation
• Human Resources
Our Values
• Customer-first: Obsessed with customer success, building trust, and
continuous improvement.
• People-powered: Happy employees = happy customers, fostering
diversity, and valuing learning.
• Product excellence: Building user-friendly, reliable solutions, focusing on
simplicity and innovation.
• Strong partnerships: Win-win collaborations, expanding the
ecosystem, and building communities.
• Beyond business: Ethical conduct, social responsibility, and passionate
commitment.
Our Pricing
•Prices vary depending on the
product, plan, and number of
users. For example, Freshdesk's
Growth plan starts at
$15/user/month, while Fresh
Subscription Based service's Enterprise plan starts at
$89/user/month.
Free, Growth, Pro, and •Many products offer per-
Enterprise agent and per-user pricing
models, allowing customization
based on your team size.
Our Message
Freshworks Go-to-Market Strategy
1.Target: SMBs, IT-centric, customer-focused & marketing-driven
businesses.
2.Product-Led: Freemium, easy-to-use, self-service focus with strong
resources.
3.Content & Community: Thought leadership, educational content &
active user communities.
4.Partnerships: Expands reach & offers integrated solutions.
5.Differentiation: Affordable, scalable, customer-centric with dedicated
support.
• Remember, tailor these for your presentation's specifics!
Investment Requirements
• BHAI SAMAJ NAHI A RAHA HAI
Growth opportunity
• BHAI SAMAJ NAHI A RAHA HAI
THANK YOU