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Medical Psy Part Ss
Medical Psy Part Ss
- Yes, Why?
- No, Why?
Then, what is Medical Psychology?
1. Introduction to medical psychology
1. 1. Over view of Medical Psychology?
• Asken (1979) has provided the broadest definition. He has
defined medical psychology as "the study of psychological
factors related to any and all aspects of physical health, illness
and its treatment at the individual, group, and systems level.
• Developmental Psychology?
• Subfield of psychology that studies physical, cognitive, and
social changes throughout the life span.
• It is more than just child development!
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Basic Terms in Human Development
• Growth:
o Physical change i.e growing in height, weight, hair e.t.c
o Quantitative change (it is visible, obvious and measurable).
• Maturation:
o explain changes in body or behaviour due to aging process.
o age-related physical, physiological or behavioural changes.
o comes from the individual’s genetic endowment and it is relatively
free from the influence of environment.
o represents the readiness or ripening of a certain growing body to
start its function, as ripening of the brain to begin to think, the
reopening of sex organs for reproduction and soon.
o “qualitative change” because of the unfolding of inherited
tendencies.
Basic terms conti…
• Learning:
o Refers to a relatively permanent change in behaviour as a
result of experience or practice.
o Unlike maturation, learning strongly depends on
environmental influence.
o The concept of learning implies making practice and
experimentation or performing activities using the grown &
maturing body.
o Examples of learning can be ability to write, read, swim,
play a certain game etc.
o This change do not include change because of maturation, &
temporary change such as drugs usage, fatigue and illness.
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Basic terms conti…
• Development:
o is a systematic change and continuities in the individual
that occur between conception and death or ‘womb’ to
‘tomb’.
o These are not accidental changes.
o It is a progressive series of changes that occur in an
orderly and predictable pattern.
o The change is not only continues but also gradual.
o It is a series of orderly progression of changes towards
maturity.
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Aspects of Development
1. Physical Development (PD)
• Refers to any physical change in all aspects of the body in
terms of height weight, size, and /or amount.
• Includes changes in the height or weight of physique, in
the size of the brain, sensory capacities, motor skills, and
health.
• PD is considered as basic aspect of development since it
establishes foundation for any other aspect of
development.
• For example, a child’s language development depends on
the growth and maturity of body parts (the tongue, lips,
tooth, etc) important for speech.
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2. Cognitive Development
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3. Psycho-social Development
It refers to changes in an individual’s psychology and
social relationship. It includes changes in:
• Personality a person’s unique and relatively stable
pattern of behaviour;
• Social Development implies relationships with other
people as friendship, love, obedience, power etc.
• Emotional Development change related with feelings
such as anger, joy, jealousy, fear, depression, surprise etc;
and
• Moral Development change in reasoning and evaluating
ethical issues, i.e., what is right or wrong, good or bad,
acceptable or unacceptable.
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Stages of Human Development
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Cont’d
2. Embryonic period (from two or three week up to three
month)
• Characterized by a rapid growth of body organs.
• Major body systems and organs formed and
differentiated .
3. Fetus period (from three month up to Birth)
• The final stage of gestation period.
• Advanced development of different body organs and
systems.
• Central nervous system develops very rapidly.
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Determinants of Prenatal Development
1. Mother’s health
• Different diseases attacking the mother. It include STIs,
which result in retardation, deafness and even death of the
fetus.
2. Malnutrition of the mother
– It is related to fetal deformities and impaired physical,
intellectual, & behavioral development.
– These includes, Mental retardation, low birth weight,
susceptibility of various types of disease, premature
abortion.
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Con’t
3. Emotional Disturbances of the Mother
• It is like stress and anxiety are found to produce turbulence in the
body chemistry.
• This is because they activate the autonomic nervous system causing
endocrine glands to discharge more amounts of certain chemicals
like cortisone, adrenaline and other hormones into the blood
stream.
• These substances pass through the placental barrier and affect
(irritate) the fetus.
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Con’t
4. Age of the Parents
• The maternal ages commonly associated with abnormal prenatal
development are ages below 20 and over 35.
• The mother under age 20 faces:
– A greater risk of toxemia (a disorder involving high blood
pressure, excessive weight gain).
– Anemia (deficiency of red blood cells and iron )
– Labor complication and premature birth.
• Mothers beyond the age of 35
– Experience illness during pregnancy
– Face longer and difficult labor
– The chance of bearing underweight babies.
– Increased of bearing a child with chromosomal abnormalities
(e.g., Down’s syndrome - a genetically transmitted form of
mental retardation caused by the presence of an extra (47th)
06/23/2024 chromosome.
Con’t….
So, the safest period to give birth to a healthy (normal) child is
between the ages of 20 – 35.
5. Drugs
• It refers both prescribed and non prescribed drugs.
Prescribed drugs taken by pregnant woman like thalidomide
for the treatment of morning sickness in early pregnancy.
• Non prescribed drugs (drugs not prescribed by physicians)
are available either legally or illegally. Caffeine, alcohol,
and nicotine are legally taken drugs, where as marijuana,
cocaine, morphine, heroin, and etc. are illegally taken drugs
which all of them have negative impacts on the
development of a new life in the mother’s uterus ( such as,
mental retardation).
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2. Post natal Development
Post natal development refers to the whole development after
birth.
1.Infancy ( 0 to 2 years)
Nature Vs Nurture
Which has more impact on development?
Nature (also called nativity) – argues that development is
primarily influenced by biological inheritance (heredity).
They argued that individuals are born with an inherited blue
print and also they believe that environment has little to do so
with individual development, the possibility is little to change
what nature has provided.
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Con’t
Nurture (also called empiricists) – claim that environmental
experience are the most important to determine development.
They believe that the child mind is a blank slate (tabula rasa) at
birth on which experience writes on it and determine our
knowledge.
• Recently, a new alternative view on this issue has developed
which is commonly termed interactions.
• By taking the middle ground, interactions it’s argued that nearly
all human development results from the interaction effect of
nature and nurture.
• This group assumed that both heredity and environment equally
play role in human development.
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Continuity Vs Discontinuity
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Con’t
Discontinuity
• They believe that each person passes through a sequence of
stages.
• In each stage there is new ability and way of thinking and
responding occur.
• Each stage is characterized by distinct ways of functioning such
as children proceed from one stage to another stage of
development just like as they climb the rungs of the ladder.
• However, contemporary psychologists recognized the merit of
both sides of the controversy i.e both continuity and
discontinuity can be found in development.
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Theories of Human Development
1. Psychoanalysis theory of Human Development
The father of this theory is S. Freud
He emphasized four important issues linked to human
behavior or development.
Level of consciousness (consciousness, sub- consciousness
& unconsciousness).
Personality structure (id, ego & the super ego).
Psychosexual development (the five stages).
Ego- defense mechanism (conflict resolution strategies).
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Con’t
• In Freud’s theory, the parts of the body that have specially
strong pleasure giving qualities at each stage of development
are called erogenous zones.
• Is persons body part on which the person is sensitive in
sexuality.
• It become the center of new pleasure and conflicts.
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Con’ttends
Children’s to False identification
Phallic Immature
have sexual attraction with the same sex
(3-6) genitals
towards opposite sex parent i.e. boys
/early tend to like what
parent. Oedipus
child the father likes and
complex _ Castration
hood) girls tend to like
anxiety for males.
what her mother
Electra complex – Pens
likes.
envy _ for females.
Gradually this
problem is solved vi
a identification.
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Con’t
Latency A stage at which sex Sexual related Repression of
(7-11/12 ual desires become Desires are sexual desires
years) dormant (forgotten) directed to to solve
other non conflicts faced
sexual during phallic
behaviour like stage.
mastering
cultural &
school skills.
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Con’t
Genital Matured Reappearance of Adult
(>=12years) sexual sexual desires in sexuality
organs socially accepted possibly
manner, as hetero- leads to
sexual with persons marital life.
outside the family. Or
establishing
relationship with
opposite sex peers.
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Psychosocial Theory of /E. Erikson
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Erikson's’ Psychosocial Stages
Basic Conflict Outcome
Or Stage
Trust vs. Mistr Children develop a sense of trust when
ust caregivers provide reliability, care, and affection.
Birth to 1 year A lack of this will lead to mistrust.
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Con’t
Initiative vs Guilt -If children’s self-initiated activities earn
3 to5 years approval and encouragement from their
parents, they develop a sense of initiative.
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Con’t
Identity Vs Role- Teens need to develop a sense of self and
confusion personal identity. Success leads to achieve a
12 to 18 years sense of identity. They know who they are
and where they are going.
On the other hand, those who can’t get
answer for the questions of identity and
remained locked in doubt and develop a
sense of identity confusion.
Integrity vs. Older adults need to look back on life and feel a
Despair sense of fulfillment. Success at this stage leads
65 to death to feelings of wisdom, while failure results in
regret, bitterness, and despair.
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Class Discussion
• How do you associate human development with the
overall health status?
• Do think that health care providers are sensitive to
deliver developmentally appropriate health and care
services for patients?
• Share with class the knowledge and skills you
acquired from this course that you hope to apply in
your future career?
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2. Piaget’s Cognitive Development
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Con’t
• As per him, we need to focus on what is going on our head,
b/se our actions are a direct result of the way we process
information from our environment. ‘’We are what we think’’
• A Cognitive therapist attempts to change the way you think.
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3. Health, Behavior and
Psychology and certain aspect of
health
Cont...
• The importance of psychology for health and
medicine is increasingly recognised, and
psychological topics are now part of most
training programmes in medicine and other
healthcare professions
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Health and Behaviour
How do you know when you are healthy/unhealthy?
• To answer this question, let’s first consider what illness is.
• Illness beliefs may be the result of a specific disease or just the
way we feel when we say we are ill (even when there is no
evidence of a disease).
• A disease is what the physician recognizes as a specific disorder
based on known signs and symptoms.
• Health is the absence of disease.
• World Health Organization (1946) defined health as ‘a state of
complete physical, mental, psychological and social well-being
and ... not merely the absence of disease or infirmity’.
Cont…..
A key element of the wellness model is striving for balance.
When all of the seven dimensions are at high levels and in
balance, we have optimal health and well-being.
i. Physical Health: is reflected in how well the body performs
its intended functions.
ii. Intellectual well-being - The ability to learn and use
information effectively for personal, family, and career
development. It is the ability to process information
effectively. It involves the capability to use information in a
rational way to solve problems and grow. This dimension
includes issues such as creativity, spontaneity, and openness to
new ways of viewing situations.
Con’t
iii. Emotional: Emotional well-being means being in touch with
your feelings, having the ability to express them, and being able
to control them when necessary. Optimal functioning involves the
understanding that emotions are the mirror of the soul.
iv. Social: Social well-being involves being connected to others
through various types of relationships.
v. Spiritual: Spirituality is a belief in or relationship with some
higher power, creative force, divine being, or infinite source of
energy (Fowle; 1986).
vi. Environmental: Environmental well-being involves high-level
of functioning on two levels.
a. Micro-environment, consists of your school, home,
neighborhood, and work site.
b. Macro-environment, the level of wellbeing at a larger level
—state, country, and the world at large.
Con’t
vii. Occupational/Vocational: Occupational/vocational well-
being involves issues related to job wellness. It encompasses
everything from the safety of your particular work site to the
nature of your career.
-Work-site well-being includes both
a. physical (e.g., air, water, physical plant, machinery) and
b. social (e.g., relationships with coworkers, management,
health and wellness facilities and activities) factors.
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Cont..,
In general Health operates on many levels such as
the physical, subjective, behavioural, functional,
and social. One survey of around 9,000 people
found that people think of health in six different
ways (Blaxter, 1990):
• 1. Not having symptoms of illness.
• 2. Having physical or social reserves.
• 3. Having healthy lifestyles.
• 4. Being physically fit or vital.
• 5. Psychological wellbeing.
• 6. Being able to function.
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Models of Health and Illness
• Biomedical Model
• The biomedical model of health and illness
maintains that;
– Historically, dominant paradigm.
– Health and illness are qualitatively different. You are either
healthy or ill; there is no continuum between them.
– Illness may have psychological consequences, but not
psychological causes.
– Individuals are not responsible for their illnesses, which are
from biological changes beyond their control. People who
are ill are victims.
Cont...
• Diseases either come from outside the body
and invade it, causing internal physical
changes, or originate as internal involuntary
physical changes; such diseases can be caused
by chemical imbalances, bacteria, viruses or
genetic predisposition.
• Treatment should consist of pharmacotherapy,
vaccination, surgery, radiotherapy, all of which aim to
change the physical state of the body.
• Responsibility for treating the illness is placed solely on the
medical profession
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Why the Biomedical Model no longer
applies?
• The influence of lifestyle factors is incompatible with the
biomedical model. (Stroebe, 2000).
• Conceptualization of disease in purely biological terms means
that the model has little to offer the prevention of chronic
diseases through efforts to change people’s health beliefs,
attitudes and behavior.
• The biomedical model has a reactive attitude towards illness.
Traditional medicine is more focused on disease than on health.
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Con’t
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…Con’t
• The Bio-psychosocial Model
• The bio psychosocial model adopts a more proactive
attitude towards health.
• Bio: genetic, viruses, bacterial, lesions, structural defects,
gender….
• Psycho: Cognitions (e.g. expectations of health),
Emotions (e.g. fear of treatment),
Behavior (e.g smoking, exercise, diet,
alcohol consumption, stress, pain).
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Cont......
• The biopsychosocial model takes into account the
psychological, interpersonal and societal influences
in the diagnosis and treatment of patients. The
components of the biopsychosocial model add to
the purely biomedical model of clinical care which
focuses on pathology and the mechanisms of
disease and therapeutics. A medical man had to
pay attention to the biopsychosocial aspects in
conjunction with the biomedical principles in
delivering clinical care, providing education,
community service and conducting research.
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Cont...
• Any comprehensive framework for understanding
health and health care services must embrace both
psychological and sociological aspects of well-being
and their interactions with biological processes .
Health depends on our perceptions, beliefs and
behaviour and how these interact with physical
systems such as the endocrine, immunological and
cardiovascular systems. At the same time our
perceptions and behaviours are shaped by our social
context. Understanding how social, psychological and
biological processes interact to create differences in
health is what is meant by adopting a biopsychosocial
perspective.
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Key Beliefs that inform the Bio-psychosocial
Model
• Individuals are not just passive victims, but are responsible for
taking their medication and changing their beliefs and
behaviour.
• Health and illness exist on a continuum-people are not either
healthy or ill, but progress along a continuum in both directions.
• Psychological factors contribute to the a etiology (causes) of
illness. They are not just consequences of illness.
• According to Ogden (2002) health psychology aims to:
• Evaluate the role of behaviour in the a etiology of illness, such
as the links between smoking, coronary heart disease,
cholesterol level, high blood pressure.
• Predict unhealthy behaviours- for example, smoking, alcohol
consumption and high fat diets are related to beliefs and belief
about health and illness can be used to predict behaviour.
Illness-wellness Continuum
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Cont...
• According to the BPS mode, disease can be
comprehensively understood only when taking into
account the 4 systems:
• a) biological system - anatomical, cellular and
biochemical factors;
• b) personality system - motivations, habits and cognitive
performance:
• c) social system - the characteristics of large groups of
people (e.g. family, country) influence the dynamics of
various diseases;
• d) culture system - customs, beliefs, behaviours of the
group the individual lives with, affect their health and
disease.
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Psychological aspects of Health: Motivation
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Cont...
• Motivation refers to the force that energizes, directs,
and sustains behaviour. Motivation is a force that serves
three functions: It energizes, or causes people to act; it
directs behaviour toward the attainment of specific
goals; and it sustains the effort expended in reaching
those goals.
• Motivation is the will to do, and the will to do well.
Motivation can also be seen as a source of positive
energy influencing people’s lives, whether at their
workplace or in their private life.
• Motivation is the force behind human performance. It
can arise from physiological or psychological needs,
thoughts, or emotions.
Motivation
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Classification of motivation
• Motivation can be classified based on the presence and absence
of secondary gain and based on their source.
• Based
on the presence and absence of secondary gain, motivation
can be :
1) Primary Motives:
2) Secondary Motives:
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Cont...
• Clearly, motivation is relevant to health and
healthcare professionals. Understanding biological
motivations can help us treat abnormal extremes of
biological drives, such as obesity, eating disorders,
smoking, addiction, risky sexual behaviour, and
insomnia. Understanding social motivations can help
us comprehend our own behaviour and what
motivates us to work as healthcare professionals. It
can also help us empathise and deal better with other
people’s behaviour that we might not understand.
Knowing more about another person’s motives means
we can address situations more constructively.
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Cont...
motivated behaviours affect the health of a
person in different ways. For instance;
motivation to seek medical attention or
information,
motivation to adhere/ follow doctor’s orders,
Motivation for pain management, and
Motivation to use complementary and
alternative forms of medical care and
practices.
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Personality and health
• Personality of the patient with its inherent
character, temperament, attitudes, interests, etc.
largely determines not only the type of psychotic
symptoms, but also the subjective attitude to the
disease and the characteristics of the advancing
psychogenic reactions to the disease.
• It has been reported that complaint behaviour is
related to personality .In headache cases, muscle
tension , the pain reported, the pain behaviour and
the level of complaint may reflect personality rather
than the muscular state.
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Personality and health
• The concept of personality refers to the profile of stable
beliefs, moods, and behaviors that differentiate among
children (and adults) who
live in a particular society.
• Type A personality'" is supposedly hypertension - and
coronary heart disease-prone. They are characterized by
competitiveness and achievement orientation; aggressiveness
and hostility; sense of time urgency.
• Type C personality" is supposedly cancer-prone. They have
difficulty expressing emotion; tends to suppress or
inhibit emotions, particularly negative ones such as anger;
display ‘pathological niceness', conflict avoidance, high social
desirability, over compliance and over-patience.
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Cont....
• There are five main personality traits: openness to new
experience, conscientiousness, extraversion, agreeableness,
and neuroticism . Of these, conscientiousness and
neuroticism are considered more fully here because they are
most consistently
linked with health (Heilmayr & Friedman, 2018).
Conscientious people are defined as having self-discipline
and being efficient, organised, reliable, responsible, etc.
Evidence suggests conscientious people live longer, although
this is probably due to the fact that
conscientious people are more likely to practise positive
health behaviours, such as exercising, and less likely to
practise negative health behaviours, such as smoking.
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Cont...
• Neuroticism is the personality trait with the most obvious
emotional component.
People who are high in neuroticism experience a wide
range of negative emotions, such as
low mood, anxiety, guilt, hostility, and fear. People high in
neuroticism report more
somatic symptoms and are more at risk of psychological
disorders.
• As compared to Pessimism, Optimism is associated with
better psychological wellbeing and with some measures
of physical wellbeing, such as better recovery from
myocardial infarctions and heart surgery
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Attitude and health
• Attitudes can be defined as a measure of people’s like or dislike of an object.
The ‘object’ may be a real object, a person, or a behaviour such as ‘healthy eating’.
Attitudes reflect what we think and feel about something and how we plan to behave
The psychological factors of beliefs and attitudes about illness and treatment are
major determinants of health outcomes.
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Typology of the attitude to illness
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Cont....
• patients may have specific emotional and behavioural
responses like:
– Irritability or anger.
– Partial or total denial of disease.
– Depression.
– Anxiety.
– Resignation.
• Feelings of helplessness, hopelessness
– Emotional and behavioral regression (egocentrism,
social dependence, affects, aggression, depression,
etc
– Evasion and responsibility escape.
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Stress
OR
Cont…
motive.
leads to stress.
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Intrapersonal conflict as source of
Stress
I) Approach – Approach Conflict
It is a conflict between two positive goals that are
equally attractive.
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Stress
III) Avoidance – Avoidance Conflict
Pressure
• The term pressure is used to describe the stresses that
arise from treats of negative events.
• In hospital, there is always a possibility that you will
not recover early and you will be admitted.
• Some unhappy marriage are sources of pressure
because one spouse always seems to displease the other,
no matter how hard he or she tries to a void it.
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Causes of Stress….
3) Life Event
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The most stressful negative events
include the following:
Crime, Sexual assault and Financial problem
expected
Natural disaster
Personal injury or illness
Terrorism
Change in eating habit
Daily hassle
Too many missed classes
Accident
Roommate problem
Loss of job or property
Positive life events are also believed
to create stress such as
Unexpected fortune New school or job
Birth of a child Elected to leadership
Graduation position
or car Pregnancy
4) Environmental Conditions
Temperature
Air pollution
Noise
Humidity e.t.c. can be source of stress.
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Consequence of Stress (Negative)
Type of consequence Examples
Physiological • Elevated blood pressure
Consequence • Decreased immune system
• Increased hormonal activity
Behavioral Consequence • Addiction with alcohol and drug e.g. cigarette, chat,
cocaine and hashish
• Malnutrition
• Speech difficulty
• change in appetite
• Difficulty in making decision
Health related problem • Depression /silence/
• Anxiety
• Emotional breakdown or poor control over emotions
• Forgetfulness or mental disorganization
• Headaches
• Tense muscles
• Abnormal sleep
• Fatigue
FIGURE 12.8 Dopamine normally crosses the synapse between two neurons, activating the second cell.
Antipsychotic drugs bind to the same receptor sites as dopamine does, blocking its action. In people
suffering from schizophrenia, a reduction in dopamine activity can quiet a person’s agitation and
psychotic symptoms.
4.2.2 Psychological Perspectives
A. Psychodynamic theory of abnormality
• All behavior, thoughts, and emotions, whether normal or
abnormal are influenced to a large extent by unconscious
process.
• Behavior is affected by childhood experiences and particularly
within the family
• Abnormal behavior happens when the intra psychic conflicts
are beyond the ego defense mechanism strategies. Behavior
is the result of early fixations
B. Behavioral theory of abnormality
• Abnormal behavior as the product of learning and association.
Example: depression may in part due to extinction.
.
C. Humanistic theory of abnormality
• Failure or challenges while some one strives to fulfill
his/her potential
• Incongruence between the real or actual and ideal
self.
D. Cognitive theory of abnormality:
• Traumatic life experiences and stressful life events
• Distorted perceptions
• Faulty way of thinking (irrational thinking)
• Faulty way of information processing
Other Theoretical Causes of Anxiety Disorders
• Humanistic-Existential: Unrealistic self-image
conflicts with true self
4.2.3 Socio-cultural perspective
1) Mood Disorders
Mood disorders are characterized by a serious change in mood from
depressed to elevated feelings causing disruption of life.
Depressive disorder is characterized by overall feelings of desperation and
inactivity. Elevated moods are characterized by mania or hypomania. The
cycling between both depressed and manic moods is characteristic of
bipolar mood disorders.
If you have a mood disorder, your general emotional state or mood is
distorted or inconsistent with your circumstances and interferes with your
ability to function. You may be extremely sad, empty or irritable
(depressed), or you may have periods of depression alternating with being
excessively happy (mania)
.
The type of mood disorder include Major Depression, Dysthymic Disorder,
Bipolar Disorder, and Cyclothymia.
1) Major Depression (also known as depression or clinical depression) is
characterized by depressed mood, diminished interest in previously enjoyed
activities, weight & sleep disturbance, loss of energy, difficulty concentrating,
and often includes hopelessness and thoughts of suicide.
• 2) Dysthymia (Persistent depressive disorder) is often considered a lesser,
but more persistent form of depression. Many of the symptoms are similar
except to a lesser degree. Dysthymia is steadier rather than periods of normal
feelings and extreme lows. Presence, while depressed, of two (or more)
of the following:
• 1. Poor appetite or overeating.
• 2. Insomnia or hypersomnia.
• 3. Low energy or fatigue.
Cont...
4. Low self-esteem.
5. Poor concentration or difficulty making decisions.
6. Feelings of hopelessness
3) Bipolar Disorder (previously known as Manic-
Depression) is characterized by periods of extreme
highs (called mania) and extreme lows as in Major
Depression.
4) Cyclothymia: Like Dysthymia and Major Depression,
Cyclothymia is considered a lesser form of Bipolar
Disorder
Cont
etiology.
a.Acute pain:
b. Chronic pain:
Is a constant or intermittent pain that persists over a period of
time,
Lasts for 6 months or longer.
These pains are due to non-life treating cause & frequently the
cause is unknown.
2. Pain classified by location :
Pain is classified according to location of the pain as: - pelvic
pain, chest pain, Back pain, Abdominal pain, headache, etc.
Types of pain
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Pain
• Factors influencing the pain1
• There may be many factors and this factors may affect pain
perception, tolerance or persons response and those includes.
– Past experience
– Anxiety
– Culture
– Age
– Gender
– Placebo effect
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Cont....
• Psychological factors are judged to have an important
role in the onset, severity or maintenance of the pain.
Pain may show adverse effect in relationship, social,
academic, occupational, recreational abilities or other
areas of functioning.
Distress, depression, anxiety and drug abuse is occurring
as a result of pain disorder. Pain is not false and also it is
not intentionally produced.
Pain associated with psychological factors is common in
many psychiatric conditions, especially mood and
anxiety disorders. Any part of the body may
be affected, but the back, head, abdomen, and chest are
probably the most common.
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Management of Pain
1. None pharmacologic measures:-
Positioning /Posture
Education /Anticipatory Guidance
Touch- Gentle pressure or massage
Heat/cold treatment
Relaxation/Distraction/Music Therapy
Meditation /Guided imagery
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Pain
Pharmacological intervention:-
A. analgesic medications
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Personality characteristics of Patients
1- A “good” patient characterized by;
preparing carefully for meetings with his practitioner.
A well-organized and prepares questions ahead of appointments, and sticks to the facts.
Will ask the meaning of words and concepts he doesn‘t understand.
If interrupted, will ask the doctor to stop and listen respectfully.
Will ask his doctor what to expect next.
Will know which questions to ask the doctor, and which to save for others.
Keep careful records
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Cont....
The “drug seeker”. Some patients are difficult to manage because they’ve
become dependent on pain medication or another controlled substance.
The angry patient- these are patients who feel impotent either in life or in
the doctor-patient relationship
The no-can-doer patient- (non-compliant patient) Patients ignore
healthcare advice for a variety of reasons, including fear of possible side
effects, cost concerns, a belief that the treatment will be ineffective.
Emotionally needy patient - These patients want your attention all the
time until it becomes suffocating. They feel they’re the
most important person in the world. They go from doctor to doctor until
they find you and they eventually leave you, too, when you can’t be there
for them all the time
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Types of errors most frequently
encountered doctor-patient relationship
• Types of errors during the establishment and
development of doctor-patient relationship:
– Inappropriate attitude features of the doctor: rush,
impatience, fatigue, boredom, raised voice.
– Acceptance of insufficient communication with the
patient.
– Excess of or lack of authority with the patient.
- Engaging in conflict situations.
– Underestimating difficult patients, with increased
psychogenic tendencies.
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Cont....
• Role conflicts in the doctor/patient relationship:
– Psychological resistance of some patients to the
doctor’s authority.
– Affective ambivalence of the patient.
– Refusal or inability to communicate of certain
patients.
Deficiencies in doctor-patient communication:
– Failure to appropriately greet the patient, introducing
oneself and explaining one’s actions.
– Failure to get easily accessible information, mainly
due to fears and expectations.
– Accepting imprecise information, failure in seeking
clarifications.
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Cont...
• Failure to verify with the patient what the doctor
understood from the situation
• Directive style with closed questions, frequent
interruption and failure to make the patient speak freely.
– Rushed focusing without testing theories.
– Failure to provide appropriate information concerning
the diagnosis, treatment, side effects or prognosis, or in
verifying the patient’s understanding of these issues.
– Failure to understand the patient’s viewpoint.
• The goal of any patient-doctor relationship should be
one of mutual respect and collaboration, working
together to achieve your best possible medical outcomes
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Practitioner Behaviors that Contribute to Poor
Communication
153
Results of Poor Patient-Practitioner Communication
• Dissatisfied patients are;
–less likely to comply with treatment
recommendations or to use medical services in the
future;
–they are more likely to turn to alternative services
that satisfy emotional rather than medical needs;
–they are less likely to obtain medical checkups; and
–they are more likely to change doctors and to file
formal complaints.
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How to Improve Patient-provider Communication and
Increase Adherence to Treatment?
• What Can Providers Do to Improve Adherence?
- Listen to the patient.
- Ask the patient to repeat what has to be done.
- Keep the prescription as simple as possible.
- Give clear instructions on the exact treatment regimen,
preferably in writing.
- Make use of special reminder pill containers and calendars.
- Call the patient if an appointment is missed.
- Prescribe a self-care regimen in concert with the patient’s daily
schedule.
- Emphasize at each visit the importance of adherence.
- Gear the frequency of visits to adherence needs.
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Con’t…
- Acknowledge at each visit the patient’s efforts to adhere.
- Involve the patient’s spouse or other partner.
- Whenever possible, provide the patient with instructions and
advice at the start of the information to be presented
- When providing the patient with instructions and advice, stress
how important they are.
- Use short words and short sentences.
-Use explicit categorization where possible. (E.g., divide
information clearly into categories of etiology, treatment, or
prognosis.)
- Repeat things, where feasible.
- When giving advice, make it specific, detailed, & concrete.
156
Con’t…
- Find out what the patient’s worries are. Do not confine yourself
merely to gathering objective medical information.
- Find out what the patient’s expectations are. If they cannot be
met, explain why.
- Provide information about the diagnosis and the cause of the
illness.
- Adopt a friendly rather than a businesslike attitude.
- Avoid medical jargon.
- Spend some time in conversation about nonmedical topics.
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