UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

BEST PRACTICES (BP)

 SEQUENCE
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

Definitions

Process

BP Tools

Resource
 DEFINITIONS BPs
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

tivities and practices aimed at identifying, capturing and

sseminating useful knowledge

a way of achieving an objective that has proved its

ffectiveness in another situation
 PROCESS
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

To identify, capture, collate and share good practices and lessons

learned in all areas of peace operations in view of improving
the efficiency and effectiveness of the organization

Ident Capture Collate Share

 BP SEC - RESPONSIBILITIES
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

• Promoting and maintaining knowledge sharing Updating tools ,templates

and the Best Practices and Guidance Database on the Peace Operations
Intranet

•Processing and disseminating reports

• Coordinating the activities of the Best Practices Officers and Focal Points
Network

• Ensuring that Best Practices Officers (BPO) and/or Focal Points officers are
appointed
 BP SEC - RESPONSIBILITIES
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

• Promoting knowledge sharing within all areas of the mission and

overseeing the work of BPOs and Focal Points

•Facilitating access to the sources of information (meetings, documents)

•Considering and ensuring follow up to mission-specific recommendations

 BP TOOLS
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

Tools developed to capture issues, recommendations,

good practices and lessons resulting from operations in field
missions and headquarters
 BP TOOLS
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

• The Best Practices Toolbox includes templates for:

EoAR

– End of Assignment Reports (EoAR)

AAR
– After Action Reviews (AAR)
HO
– Handover Notes Notes BPs
– Surveys of Practice SoP

– Lessons Learned Studies LLS

 END OF ASSIGNMENT REPORTs
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

Personal EoAR
Purpose All senior
accounts voluntarily or
is an assessment EoARs DPKO/DFS
by mission staff upon the
and document contribute staff
on lessons request of
lessons learned, to the (civilian
learnt in the senior
provide and
implementation building of military)
mission
recommendations an management
of missions’ are
for improving institutional two to four
mandates and required
DPKO/DFS’ weeks prior
capacity to carry
effectiveness and
memory to submit
out mandated to leaving the
efficiency an EoAR
tasks position
 HANDOVER NOTES
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

Purpose is to
No longer than 3-4 Handover notes be
Created by SOs provide the staff
pages, excluding finalized a week
who are about to member’s
attachments and before departure
leave their successor with key
be factual rather and deposit is
positions knowledge and
than analytical mandatory
information
 SURVEY OF PRACTICE
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

Surveys of Practice are snapshots of how peacekeeping practitioners carry

out a certain function or activity

Purpose is to compile, compare and analyze current practice in a certain

functional area of peacekeeping

Surveys of Practice may be carried out by BPO or any SOs who works in
the functional area to be examined

Surveys of Practice may be conducted at any time, In all cases, the

appropriate office at UN HQ be involved

The author drafts questions to be posed to the practitioners, circulates via

email collates response, summarize the contents and shares
 LESSONS LEARNED STUDIES
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

• A Lessons Learned Study is an in-depth study on a

specific activity, theme or functional area, undertaken

either by DPKO personnel or by outside experts

 AFTER ACTION REVIEW (AAR)
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

AAR is an analysis of an action, activity or project

Purpose is to inform future projects and actions

by identifying lessons and actionable
recommendations

AARs should be conducted by units or teams

which have carried out the activity

AARs should be conducted immediately (usually

within 2 weeks) following a project or action
 AFTER ACTION REVIEW (AAR)
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

• Consideration Aspects
– Must Cover overview of the Operation
– In put must include:-
• G2 Branch / Intelligence
• G3 / G5 / G35
• SFTF (if employed)
• G4 aspects
• IO / MPIO
• FARDC (if employed)
– Lesson identified
– Conclusion and Summary
– Annexes / Enclosures
– Compilation of report within two weeks
 AFTER ACTION REVIEW (AAR)
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

Name of event/project
Date or Duration of event/project
Team members:
Individual who called the AAR
Individual who facilitated
Background
Objectives of the event/project:
Achievements/results
Process mapping & methodology
Best practices/what worked well
Lessons learned/what didn't work well
Specific actionable recommendations
i. Mission-Level
ii. DPKO/DFS-Level
Keywords associated with this AAR
Background documents:
Contacts
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

16
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO
 POLICY & PRACTICE DATABASE
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO

Best Practices
 CONCLUSION
UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE CONGO