Business and Official

Correspondence
Key Principles and Styles
Your Name
Date
 Introduction
• - Overview of Business and Official
Correspondence
• - Importance in business communication
• - Different forms (letters, memos, emails, etc.)
 Objectives
• - Understanding Business Correspondence
• - Defining basic principles
• - Formatting and arrangement of business
letters
• - Styles and layouts of typewriting
• - Official Correspondence
• - Generating Memos, Notices, DO Letters, etc.
• - Types of Correspondence
• - Distinguishing between Business and Official
 Business Correspondence
• - Exchange of information in written format
• - Intra-organization and inter-organization
communication
• - Customer and organization communication
• - Importance of letterheads
• - Building good relations
• - Styles: Indented, Block, Semi-Block
 Indented Style
• - Oldest style of typed letters
• - Indenting first line of each paragraph
• - Example format provided in the document
 Block Style
• - Most commonly used method
• - Aligned flush with the left margin
• - Example format provided in the document
 Semi-Block Style
• - Combination of Indented and Block Styles
• - Text aligned to left margin
• - Example format provided in the document
 Official Correspondence
• - Formal communication between
offices/departments
• - Types: Official Letters, DO Letters, Memos,
Office Orders, etc.
• - Features: Clarity, correctness, conciseness
• - Importance of maintaining dignity and
designation
 Memo
• - Used for interoffice correspondence
• - Written in third person
• - No salutation or subscription
• - Example format provided in the document
 Office Order
• - Issued by competent authority for internal
administration
• - Written in third person
• - Periodically issued
• - Example format provided in the document
 Demi-Official Letter
• - Personal or private communication between
officials
• - Features: Written in first person, personal
address, no subject
• - Example format provided in the document
 Office Note
• - Used for horizontal communication
• - Exchanged between departments or officers
of equal rank
• - Follows Memo format
• - Example format provided in the document
 Review Questions
• 1. What do you mean by Correspondence?
• 2. Differentiate between Business and Official
Correspondence.
• 3. What are the different styles of Business
Correspondence?
• 4. Explain the features of Official
Correspondence.
• 5. Give examples of different types of Official
Correspondence.