JAMIE’S MARKET

CASE STUDY
Group 4

JYOTIKA MARODIA
22PGDM022
NIKITA MONDAL 22PGDM183
RAINA ROY 22PGDM040
SENJUTI SUTRADHAR
22PGDM202
SREEPARNA SAHA
 CASE BACKGROUND

• Jamie's Market is a specialty supermarket chain located in northern

California.
• To accommodate the increased customers, Jamie's Market decided to
hire temporary workers.
• The market faced difficulties in finding qualified temporary workers,
resulting in the hiring of less skilled and unmotivated associates.
• Jessica Diaz, the assistant manager, took actions to address these
challenges, including terminating most temporary associates and
improving the hiring program.
• PREPARE A JOB SPECIFICATION FOR THE TEMPORARY
ASSOCIATE POSITION AT JAMIE'S MARKET.

• Position Title: Temporary Associate

• Department: Various departments within Jamie's Market (bakery, health and

beauty, fresh produce, etc.)

• Job Summary: Is responsible for providing exceptional customer service and

assisting customers in their assigned department. The position requires
maintaining knowledge of current culinary trends related to the department
and ensuring that customers have a positive shopping experience.
• PREPARE A JOB SPECIFICATION FOR THE TEMPORARY
ASSOCIATE POSITION AT JAMIE'S MARKET.

• Key Responsibilities:
-Assist customers with locating merchandise in their assigned department.
-Stock products and ensure shelves are organized and well-stocked.
-Provide bagging services for customers.

• Required Qualifications:
-High school diploma or equivalent.
-Customer service experience is preferred, but not mandatory.
-Ability to work in a fast-paced and dynamic retail environment.
-Strong communication and interpersonal skills.
 • Application Process:

- Submit an application online through the Jamie's Market website or directly at

the store's hiring fair table if available.
-Applications will be reviewed, and candidates may be contacted for a phone
interview.
-Promising candidates will be invited for an in-person interview with the assistant
manager or a department supervisor.
2.DESIGN THE ENTIRE RECRUITMENT AND SELECTION PROCESS FOR
FILLING IN THE POSITION.

The entire recruitment and selection process for filling in the position of temporaryassociates at Jamie's
Market can be designed in the following steps:

• Job Advertisment
• Application Screening
• Telephonic Interview
• In-person Interview
• Selection Process
• Training Program
• Integration into the Workforce
THANKYOU