Careers in Hospitality and Tourism

Prof. Anand K Singh,

Prof. Anand K Singh,
 Be A Part of World’s Fastest Growing Industry

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Prof. Anand K Singh,
 COMPONENTS OF HOSPITALITY & TOURISM
SECTOR
ATTRACTIO
NS

ACCOMMODATION
BANKING & CATERING
SECTORS

HOSPITALIT
Y & TOURISM TOURIST
TRANSPORTATIO SECTOR INFORMATION &
N GUIDING SERVICES

TOUR
TRAVEL OPERATOR
AGENTS S
Prof. Anand K Singh,
 Why Hospitality & Tourism?

According to World Travel & Tourism Council “The direct contribution of Travel
& Tourism to GDP in 2020 was (6.8% of Total Economy).

By 2025 an additional 173 million

international travelers are expected to
visit the top 300 cities around the world -
an increase of 27% over 2019 volumes.
Source:https://www.oxfordeconomics.com/recent-releases/global-city-travel-2019-to-2025#:~:text=By%202025%20an%20additional%20173,of
%2027%25%20over%202019%20volumes.

Prof. Anand K Singh,

 Why Hospitality & Tourism?

According to Government estimates, India needs about 80,000

rooms in all categories over the next two or three years at an
estimated cost of about US$ 8 - 9 billion.

There is a high demand for Indian hotel

managers and staff in the Indian & International
Hotel Industry, particularly in the Middle East.
“The manpower shortage is also being felt in
Europe (including the UK), the US, Australia,
Singapore, Hong Kong etc.

Prof. Anand K Singh,

Employment Trends
According to World Travel & Tourism Council “Travel & Tourism
generated (8% of total employment).
By 2025 an additional 173 million international travelers are expected to visit the
top 300 cities around the world - an increase of 27% over 2019 volumes.
Source:https://www.oxfordeconomics.com/recent-releases/global-city-travel-2019 to2025#:~:text=By%202025%20an
%20additional%20173,of%2027%25%20over%202019%20volumes.

More and more students are opting for hotel management

and tourism related courses as the career prospects are
improving by the day. The hospitality & tourism sector is
rapidly expanding and the demand for well-trained
manpower is constantly on the rise. With the Indian
economy poised to become a service industry
powerhouse, the demand for professionals in these sectors
is going to spiral upwards.
Prof. Anand K Singh,
 Career Avenues
There is a high demand for Indian hotel managers and staff in the Indian and
International hotel industry, particularly in the Middle East. “The manpower
shortage is also being felt in Europe (including the UK), the US,
Australia, Singapore, Hong Kong etc. They like to hire Indian hotel
management graduates and restaurant managers because of their high
level of education and experience in the industry," says Mr. Suri. It's
estimated that around 20 % Hotel Management graduates go to foreign
countries.

Prof. Anand K Singh,

 CAREER AVENUES
• 1/10 JOBS ARE SUPPORTED BY TRAVEL & TOURISM. THIS
IS 9.9% OF GLOBAL EMPLOYMENT.
• 1/5 OF ALL GLOBAL NET JOBS CREATED IN LAST
DECADE HAVE BEEN WITHIN TRAVEL AND TOURISM
SECTOR.
SOURCE: HTTPS://WWW.WTTC.ORG/-/MEDIA/FILES/REPORTS/ECONOMIC-IMPACT-
RESEARCH/COUNTRIES-2018/INDIA2018.PDF

Prof. Anand K Singh,

 What is Hotel Management?
Hotel management involves dealing with people throughout the
day - with guests and colleagues in your own and other
departments. The work culture involves good teamwork and
leadership. Hotel management is primarily concerned with food
and living space, the boarding and lodging needs of the guests,
and more importantly their comfort, at all times.
Broadly speaking,
there are four core
operational areas Food Production
in a hotel: Food
Production, Food
and Beverage Food and
Hotel
Housekeeping
Management
Services, Beverage Services

Housekeeping and
Front Office. Front Office

Prof. Anand K Singh,

Can you manage a career in Hospitality & Tourism Sector
Do you love people and understand them? Do you like catering to
the needs of others? If you have good communication skills and
an outgoing attitude, then the hospitality industry is a highly
recommended career option.
However, being part of the world's most dynamic and exciting
industry is not for everyone, you have to be ambitious, creative
and have the passion to work in an industry that’s constantly
generating new ideas.
Some of the personal skills essential to succeed in the Hotel Industry are:
An interest in food and changing styles
A friendly and outgoing disposition
Good communication and interaction skills
Good organising abilities and an eye for detail
Pleasant and cheerful personality
Prof. Anand K Singh,
 Tracing the Career Path in Hotel Management

With the Indian Hospitality sector witnessing a boom that promises to

stay, the employment opportunities are on a rise. The current demand
for manpower in this industry is enormous. Moreover, the diversity of
roles in hotel management is greater than in any other profession.
Hotels require trained staff for all these departments

Food Production

Hotel
Food and Beverage Housekeeping
Services Management

Front Office

Prof. Anand K Singh,

 Job Opportunities for Hotel Management graduates
A graduate can join in the variety of roles to begin with his
career. Some of the work roles are given below for reference.
Management Trainee in Hotel and Allied Industry
Hospitality Executive
Kitchen Management/House and Institutional Catering
Supervisor/Assistant
Faculty in Hotel Management/Food Craft Institutes
Cabin Crew in National and International Airlines
Catering Officer in Cruise lines/Ships
Marketing/Sales Executive in Hotel/Multinational Companies
Customer Service Executives in Banking /Insurance and other
Service Sectors
Manager/Supervisor in Tourism Development Corporations
Entrepreneurship opportunities and many more

Prof. Anand K Singh,

 Work zone ~ Types of Hotels

Prof. Anand K Singh,

 Sales & Marketing

• RESEARCH
• AWARENESS
• PROMOTION
• RELATIONSHIPS
• RESOURCES

Prof. Anand K Singh,

 ARTIFICAL INTELLIGENCE IN
HOSPITALITY SECTOR

• IN-PERSON CUSTOMER SERVICE

• CHATBOTS AND MESSAGING
• DATA ANALYSIS
• CONCIERGE ROBOTS
• DIGITAL ASSISTANCE
• VOICE-ACTIVATED SERVICES
• TRAVEL EXPERIENCE ENHANCERS
• AUTOMATIC DATA PROCESSING (MACHINE LEARNING)

Prof. Anand K Singh,

 Hospitality & Tourism Education in INDIA
• CENTRAL INSTITUTES -IHM – 21
TOTAL SEATS IN CENTRAL INSTITUTES – 6738
• STATE INSTITUTES IHM – 26
• TOTAL SEATS IN STATE INSTITUTES - 2873
• PSU IHM – 01
TOTAL SEATS IN PSU IHM -96
• PRIVATE INSTITUTES – IHM – 25
TOTAL SEATS IN PRIVATE INSTITUTES - 2616
• FOOD CRAFT INSTITUTE - 14
Prof. Anand K Singh,
 SEAT ALLOTMENT

FOR ADMISSION TO A PARTICIPATING INSTITUTE, PLEASE SEE

THE RESERVATIONS APPLICABLE IN THAT PARTICULAR
INSTITUTE. IN CASE OF INSTITUTES RUN BY CENTRAL
GOVERNMENT, 15% OF THE SEATS ARE RESERVED FOR THE
CATEGORY SCHEDULED CASTE (SC), 7.5% FOR THE CATEGORY
SCHEDULED TRIBE(ST), 27% FOR THE CATEGORY OTHER
BACKWARD CLASSES BELONGING TO THE “NON CREAMY
LAYER”(OBC-NCL) AND 10% FOR THE ECONOMICALLY WEAKER
SECTION(EWS). EACH CATEGORY WILL HAVE 5% RESERVATIONS
FOR PERSONS WITH DISABILITIES (PWD) AS DEFINED IN THE
RIGHTS OF PERSONS WITH DISABILITIES ACT, 2016 (RPWD
ACT2016).
Prof. Anand K Singh,
 Central IHM offering Hotel Management- In India
Institute of Hotel Management
SJP Campus, Near M.S.Building &
SKSJT Boys Hostel, Bengaluru –
560001
Dr.Ambedkar Institute of Hotel
Management
Sector 42-D, Chandigarh-160036
Institute of Hotel Management
Alto Porvorim, Bardez, Goa –
403521
Institute of Hotel Management
Airport Road Maharajpura (PO)
Gwalior – 474020
Prof. Anand K Singh,
Institute of Hotel Institute of Hotel Management
Management Veer Surendra Sai Nagar,
1100 Quarters, Near Bhubaneswar – 751004
Academy of Administration,
Bhopal – 462016
Institute of Hotel Institute of Hotel Management
Management Bhaijipura Patia, (PO) Kudasan,
IV Cross Street, CIT Gandhinagar –382421
Campus, TTTI-Tharamani
PO, Chennai – 600113
Institute of Hotel Institute of Hotel Management
Management VIP Road, Upper Hengrabari,
Bariar, G.T. Road, Barabari, Guwahati – 781036
Gurdaspur – 143521
Institute of Hotel Institute of Hotel Management
Management F’ Row, D.D. Colony, Vidyanagar
Near Ramashish Chowk Hyderabad – 500007
Opp. State Circuit House
Hajipur, Vaishali (Bihar)
Institute of Hotel Management Institute of Hotel Institute of Hotel Management
Sikar Road, Bani Park, Near Bani Management Sector-G, Aliganj, Lucknow –
Park Police Station, Jaipur – P-16, Taratala Road, 226024
302016 Kolkata – 700088

Institute of Hotel Management Institute of Hotel Institute of Hotel Management

Veer Sawarkar Marg Dadar Management “Lumpyngad”, Bishop Cotton
(West), Mumbai – 400028 Library Avenue, Pusa Road Shillong – 793001
Complex New Delhi –
110012

Institute of Hotel Management Institute of Hotel Institute of Hotel Management

Kufri, Shimla – 171012 Management G.V.Raja Road, Kovalam PO,
Rajbagh, Srinagar – 190008 Thiruvananthapuram – 695527

Prof. Anand K Singh,

 NCHM JEE 2021
• CANDIDATES MUST PASS IN 10+2 OF SENIOR SECONDARY EXAM (SSE)
OR ANY OTHER EQUIVALENT EXAM.
• CANDIDATES WHO WILL BE APPEARING IN 10+2 OR EQUIVALENT EXAM
CAN ALSO APPEAR FOR NCHMCT JEE 2021 ON PROVISIONAL BASIS.
• HAVING ENGLISH AS ONE OF THEIR SUBJECTS IN 10+2 IS COMPULSORY
FOR CANDIDATES IT IS MANDATORY FOR CANDIDATES TO PASS IN IT.
• ACCORDING TO ELIGIBILITY CRITERIA OF NCHMCT JEE 2021, THE
PROVISIONAL ADMISSION IS SUBJECTED TO CANCEL IF CANDIDATES
FAIL TO PROVIDE PROOF OF HAVING PASSED THE QUALIFYING
EXAMINATION (10+2 OR ITS EQUIVALENT) AT THE TIME OF
COUNSELLING
• CANDIDATES WILL BE OFFERED ADMISSION ONLY AFTER THE
VERIFICATION OF DOCUMENTS. THE AUTHORITIES HAVE THE RIGHT TO
CANCEL THE ADMISSION OF CANDIDATES IF THEY FOUND TO BE
INELIGIBLE DESPITE THEY HAVE BEEN OFFERED ADMISSION TO A
PARTICULAR COLLEGE OR INSTITUTE.
Prof. Anand K Singh,
 S.No Category Age Limit

1. General and OBC Upper age limit is 25

years as on 01.07.2021

2. SC and ST Upper age limit is 28

years as on 01.07.2021

Candidates who come under general and OBC categories, if they are
born on or after July 1, 1996, they are also eligible to appear
for NCHMCT JEE 2021.
Candidates belonging to SC, ST category, if they are born on or after
July 1, 1993 are eligible.For the physically challenged candidates, the
upper age limit will be in accordance to their respective category.
Nchm JEE is conducted by NTA.
Prof. Anand K Singh,
 TEST PATTERN OF NCHM JEE
• NUMERICAL ABILITY ANA ANALYTICAL APTITUDE -30
• REASONING AND LOGICAL DEDUCTION – 30
• GENERAL KNOWLEDGE & CURRENT AFFAIRS – 30
• ENGLISH LANGUAGE – 60
• APTITUDE FOR SERVICE SECTOR – 50
________________________________________________________
CORRECT ANSWER +4
INCORRECT ANSWER -1
UNANSWERED / MARKED FOR REVIEW - 0

Prof. Anand K Singh,

 COURSES OFFERED BY ABOVE
CENTRAL/STATE/PRIVATE IHMS ARE:
• B.SC IN HOSPITALITY & HOTEL ADMINISTRATION
• M.SC IN HOSPITALITY ADMINISTRATION
• POST GRADUATE DIPLOMA IN ACCOMMODATION
OPERATION & MANAGEMENT
• POST GRADUATE DIPLOMA IN DIETETICS AND HOSPITAL
FOOD SERVICE
• CRAFTMANSHIP COURSE IN FOOD PRODUCTION, FOOD &
BEVERAGE SERVICE
• DIPLOMA IN FOOD PRODUCTION, FOOD & BEVERAGE
SERVICE, FRONT OFFICE, HOUSEKEEPING OPERATIONS,
BAKERY & CONFECTIONERY.

Prof. Anand K Singh,

 INDIAN INSTITUTE OF TOURISM
AND TRAVEL MANAGEMENT- IN
INDIA
• GWALIOR
• NOIDA
• BHUBANESWAR
• NELLORE
• GOA

Prof. Anand K Singh,

• MORE THAN 75 UNIVERSITIES IN INDIA ARE OFFERING
COURSES LIKE
 BA
 BBA
 MBA
 MA
SOURCE: HTTPS://WWW.SHIKSHA.COM/HOSPITALITY-
TRAVEL/TRAVEL-TOURISM/COLLEGES/COLLEGES-
INDIA

Prof. Anand K Singh,

 WHY IHM BHOPAL ?
Institute of Hotel Management, Catering Technology & Applied
Nutrition Bhopal, is one of the pioneer institutes in the country.
This Institute came in the being w.e.f - 01/04/1986 and since
then delivering quality education in field of hospitality years
after year.
IHM BHOPAL has produced over 5000 graduates in vivid
positions in the hospitality industry all around the globe.

Prof. Anand K Singh,

 USP OF IHM BHOPAL…
Institute of Hotel Management, Catering Technology & Applied
Nutrition Bhopal, is one the oldest hospitality institution in India.
Students are given the opportunity to gain knowledge of
international standards and learn the skill necessary for a
competitive industry
performance.
Students are provided with applied knowledge through state of the
art facilities and equipment. We at IHM BHOPAL aims at overall
development of the student i.e in academics, extra curricular
activities, skill development and various other fields.

Prof. Anand K Singh,

 ACTIVITIES AT IHM BHOPAL

Prof. Anand K Singh,

Prof. Anand K Singh,
PLACEMENT STATUS 2019-20

IHM BHOPAL PLACEMENT

Management trainees- 149
Hotel Operational trainees- 5
Guest Service Associate - 130
TOTAL- 284

Prof. Anand K Singh,

 ALUMNI NETWORK
NAMES POSITIONS

MAVERICK MUKHERJEE CLUSTER GM – NOVOTEL, KARNATAKA

AMIT RANADE VP CUSTOMER CARE AMAZON PAN INDIA

MS. GEETANJALI KATALE HR HEAD GE CAPITAL, PUNE

RAJAT RIALCH CEO – HPG CONSULTING DWARKA NEW

DELHI

MR. RAHUL SRIVASTAVA PROFESSOR OF TOURISM, INDIANA

UNIVERSITY, USA

Prof. Anand K Singh,

 Salary trends in Hospitality and Tourism Sector

The salaries of hotel employees have increased by 20 to 25 percent in the last one year
alone.

This is due to hotels competing with other

sectors such as the booming retail and fast
food industries for unskilled and semi-skilled
labour, the employment costs are rising with
workers demanding higher benefits.

Prof. Anand K Singh,

Alternate Careers

Prof. Anand K Singh,

 Alternate Careers

Public Relations / Bank / Retail Sector

The importance of PR is expected to grow, more so as
globalisation has revolutionised the business
environment. Courtesy the hands-on experience
of hospitality and Tourism professionals, they
can get easily acclimatised to the hectic
schedules of the PR industry.

Also, quick thinking, being able to work under pressure, an

outgoing personality and excellent communication - skills
which you acquire as a hotel management professional will help
you build a successful career in the PR industry.

Prof. Anand K Singh,

 Alternate Careers

Travel & Tourism

"There will be a requirement of about 10 million people in
the travel Industry in India. The industry needs manpower,
which is highly qualified, has leadership qualities and a quest
to lead the Indian tourism industry," says Kamal Hingorani,
vice-president and head, Kuoni Academy of Travel.

A good know-how of the hospitality sector coupled with a

pleasant personality, a flair for language and excellent
communication skills make for a winning combo and
will help you soar high in the travel and tourism sector.

Prof. Anand K Singh,

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Prof. Anand K Singh,

Prof. Anand K Singh,
Prof. Anand K Singh,