Professional Documents
Culture Documents
Pandawas GRP
Pandawas GRP
Pandawas GRP
Pandavas
Dr. Rahul Verma
Mridul Rawat
Pushpa
Dr. Charu Gaur
Akhilesh Kumar
Ramsa
Mind Map
Understanding the problem
When and where does How is it solved today? What are users
the problem occur? People get out of home complaining about the
Weekdays and 9-11am early and use private current solutions?
and 5-7pm vehicle Long queues in metro and
huge rush and traffic
Stakeholder Map
Journey Map
Questionnaires
Customer
Drivers • Are you satisfied with the services?
• What problems they are facing? • Is the ride affordable?
• From how much time they are • Do you think the frequency of bus and metro
working? is sufficient?
• Do you think they are taking the • Is the reservation provided for females is
route is optimal? good?
• Do you think the frequency they run
is optimal?
• Do you have any suggestion?
Field Visit Interview - 1
Interview 1
Name: Sangram Singh___________________________
Age:_50_
Occupation: Transport
Designation: Bus Driver
Stakeholder Type: Primary
Insights from the interview: Not satisfied from his occupation,
He has problem from govt policies, bus congestion.
Field Visit Interview - 2
Interview 2
Name: Rashmi Desai
Age:________45__________
Occupation: Non -Academic staff __________
Designation: Account Officer______________
Stakeholder Type: Primary
Insights from the interview: She loves her work but she hates to
travel to work
Field Visit Interview - 3
Interview 3
Name: Anuj_& Gyan Chand_______
Age:__19_
Occupation:___Students_____
Designation:__Students____
Stakeholder Type: Primary
Insights from the interview: Happy to travel during non peak
hours
Secondary Research
Prototype