Amity Institute of Psychology and Allied Sciences

Cognitive Analytics & Social Skills

for Professional (BS605)
 Module II: Attitudes & Emotional Intelligence
Amity Institute of Psychology and Allied Sciences

• Understanding Attitudes
• Characteristics of Attitude (valence, multiplicity, relation to
needs, centrality, pervasiveness, invisible, acquired)
• Components of Attitudes (Affective, Cognitive, Behavioural)
• What are Emotions, Healthy and Unhealthy expression of
emotions, Relevance of EI at workplace
• Emotional Intelligence and Competence
• Components of Interpersonal & Intrapersonal Intelligence
 Amity Institute of Psychology and Allied Sciences

Attitude

Attitude means how we perceive and evaluate the

things ( Object, Person, Situation etc.).

3
Amity Institute of Psychology and Allied Sciences
 Amity Institute of Psychology and Allied Sciences

Types of Attitude
 Negative Attitude
 Neutral Attitude
 Positive Attitude

5
Amity Institute of Psychology and Allied Sciences
Amity Institute of Psychology and Allied Sciences
 Amity Institute of Psychology and Allied Sciences

Result of Negative Attitude

 Low working efficiency
 Unorganized work Place
 Do not get better result
 Negative feelings
 Stress
 Uncontrolled Anger
 Low Self Esteem
 Family Problems
 Unhealthy Relationship
 Bad Image

8
 Amity Institute of Psychology and Allied Sciences

Result of Positive Attitude

 Feel Happy and Live Healthy
 We inspire ourselves to do good work
 Better work efficiency and get better result
 Healthy Environment in Family
 Develop Good Etiquettes in our children
 Healthy relationship with every one
 Increase Self Confidence
 Self respects from others
 Better Image form

9
 Techniques of Positive Attitude Development
Amity Institute of Psychology and Allied Sciences

• Recognize causes of Negative Attitude

• Always think Positive
• Recognize Internal Conflict
• Effective Communication
• Goal Setting
• Be Ready
• Accepting ourselves
• Accepting Truthiness
• Keep Patience
• Self Confidence
• Always ready to help others
• Give importance to spirituality

How to have a positive attitude in life: https://www.youtube.com/watch?

v=NUzFRNCwHG8 10
 Amity Institute of Psychology and Allied Sciences

Psychometric Test on Attitude

11
 Amity Institute of Psychology and Allied Sciences

Emotion
“Emotion” word is derived from Latin word “Emovere” which means –
to excite.

“By emotion we mean a subjective feeling state involving

physiological arousal, accompanied by characteristic behaviour”.
Baron, Byrne & Kantowitz: 1980

“ We will define emotion as feeling or affect, that can involve

physiological arousal, conscious experience and behavioural
expression”.
Santrock: 2000
Amity Institute of Psychology and Allied Sciences
 Amity Institute of Psychology and Allied Sciences

Components of Emotions
Physiological:
Pertain to the internal changes in our arousal level which may result to
increased heart rate, high blood pressure, and increased respiration.
Behavioural:
It is the outward signs of emotions such as facial expression, body gesture,
posture and tone of voice.
Cognitive:
It determine the types and intensity of the emotions we experienced based
on our thought, belief and experiences.
 Amity Institute of Psychology and Allied Sciences

What are positive emotions?

‘Positive emotions’ doesn’t just mean feeling happy all the time.
A range of other emotions can also increase focus and success
and, over time, improve student wellbeing.

These emotions include:

• joy
• amusement
• hope
• pride
• interest
• compassion
• gratitude.
Amity Institute of Psychology and Allied Sciences
Amity Institute of Psychology and Allied Sciences
 Amity Institute of Psychology and Allied Sciences

Emotional Intelligence (EI)

“The capacity for recognizing our own feelings and those of others, for
motivating ourselves, for managing emotions well in ourselves and in
our relationships.”
(Goleman, 1995)
A form of social intelligence that involves the ability to monitor one’s
own and others’ feelings and emotions, and to use this information to
guide one’s thinking and action.
Importance of Emotional Intelligence
Amity Institute of Psychology and Allied Sciences
 Amity Institute of Psychology and Allied Sciences

“We all are hired for our skills but we all are fired for our Behaviour”

EQ is a more reliable predictor of academic achievement than is IQ. (Goleman, 1995)

Amity Institute of Psychology and Allied Sciences
 Amity Institute of Psychology and Allied Sciences

Why Emotional Intelligence is Important ?

• Make good decisions - enables individual to keep in mind respect and
safety concerns when making decisions
• Communicate effectively – Ability to express own feelings and mange
the other person emotions.
• Develop relationships - allows individual to develop and maintain
healthy relationships with others and seek help when needed
 Amity Institute of Psychology and Allied Sciences

Why Emotional Intelligence is Important?

• Improve self-awareness- the ability to recognize one's own feelings, interests

and strengths
• Manage stress- skills allow individuals to handle daily stresses and control their
emotions under difficult situations
• Boost self-motivation – allow individual to feel internally motivated for
achieving the goals
• Build empathy -allows individuals to take other perspectives into account and to
empathize with others
 Building Emotional Intelligence
Amity Institute of Psychology and Allied Sciences

https://www.youtube.com/watch?v=RTmiMTFA2i4
https://www.youtube.com/watch?
v=ug1xvJ7AulE&t=1544s
 Amity Institute of Psychology and Allied Sciences

Activity: Psychometric Test

Emotional Intelligence

25
 Amity Institute of Psychology and Allied Sciences

THANK YOU !