Judge Business School

BB215011S/ Academic Year 2011-2012

Effective Team and

Performance Management

Dr Christine Menges
Overview of lectures & seminars
Week Lecture Seminar
1 Features of Teams, Effectiveness of Team General Information
Work: Homans-Theory of Group Formation,
Tuckman-Group Development
2 Team Cohesion: Forsyth-Group Dynamics Belbin‘s Team Roles
(Context, structure, size) Belbin-Team Roles,
Norms
3 Team Performance: Lencioni-Team Animal Survival Exercise
dysfunctions, Forsyth-Social Loafing
4 Emotional Intelligence: Goleman, Druskat & Reflection
Wolff, Cherniss & Goleman
5 Conflict: Kuhn-Styles to handle conflict, Janis- Lost on Moon
Group Think
6 Leadership: Northouse-Leadership style, Crime in Cambridge
Padilla-Toxic Leader, Kelley-Follower
7 Decision-Making: Strasser & Titus-Hidden Egg flying contest
Profile, Jackson & Perry -Distributed leadership
8 Negotiation: Thompson-Negotiation styles, Conflict and negotiation
Naquin & Kurtzberg-Trust

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Assignment

Structure/Outline
1. Introduction (~300 words)
2. Reflection (~1200 words)
2.1. Describe and reflect upon seminar activities (~800 words)
2.2. Describe and reflect upon your own group experiences from the point
of view of one of your fellow group members imagining their experiences of
your work with her/him (~400 words)
3. Alternative courses of action: ~500 words
4. Learning/Conclusion: ~500 words
5. References
Word limit: 2500

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Assignment
1. Introduction:
• Description of the purpose of the assignment and how it will be approached
• You need to include which theoretical model/framework you use to reflect on the
seminar activities

2. Reflection:
• What were the key issues? What was experienced?
• Don’t describe every single seminar task! Choose 3-4 tasks which you want to reflect
upon and describe it very briefly, give just a quick reference to the task
• What were the key issues in the task? What did you experience? Analyse by using
theories!
• Use “I”, refer to other team members by “Team member 1” or “Team member x”

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Assignment
• Example:
You might want to start the reflection with a reference on how the group was formed
(Belbin Team Roles) and a reference to the forming stage of Tuckman’s Team
Development Model. What did you think about the whole process? What did you
feel? (Goleman)

• Example:
Lost on Moon: Belbin (Team Roles), Tuckman (Team Development), Goleman
(Emotional Intelligence, Decision Making), Team Dysfunctions (Lencioni), Team
Learning (Kayes), Druskat&Wolff (Conflict), Leadership (Northouse)

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Assignment

3. Alternative Action (Overall) – What were recurring /overarching problems, how could
they have been avoided, what could you /the team/team members have done better
and how would you /the team/team members act next time?

Example: “The team experienced its highs and lows over a number of activities and a few
problems that occurred perhaps could have been averted….”

4. Learning (Overall)/Conclusion – What did you learn by participating in the tasks? Why
is this relevant for your future professional life?

Example: “The team experiences have raised my level of self-awareness. ..”

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Marking
1. Referencing and Bibliography: 5
Use of Harvard system, Accurate referencing, Page numbers used where applicable, Variety of references
used, Ease of reading
2. Introduction and context: 5
Description of the purpose of the assignment and how it will be approached
3. Problem and Experiences: 10
What were the key issues? What was experienced?
4. Reflection: 40
Analysis of the experiences using appropriate theories
5. Alternative courses of action: 20
Suggested alternative ways of behaving, working based on appropriate ideas, concepts, benchmarks,
previous experiences some recommendations
6. Learning and Conclusions: 20
What did the author learn? What is important for the future based on reflections and alternatives?

Total100

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Example text

Questions:
On how many seminar activities did the student reflect upon?
What were these seminar activities?
Which theories does the student refer to in the:
a) reflection section (find 5 theories) b) alternative action section c) learning
section
How is theory embedded?
What are the “signal” words for reflection?
How is referencing used?

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