SERVICE : OBTAINING CERTIFICATION FOR KATARUNG

PAMBARANGAY (KP CERTIFICATION)

REGARDING THE SERVICE: In the implementation of the Civil
Court, there is a corresponding certification that is given to the
complainant or the accused in order to approach the court
after the dispute between both parties has not been settled
within 45 days.
CLIENTS: CITIZENS WHO NEED IT
NECESSARY DOCUMENTS: Written complaint or provision of
information about the complaint
PAYMENT: NO PAYMENT
DURATION OF SERVICE: 30 MINUTES
STEPS:
 BARANGAY TALISAY
CITIZEN’S CHARTER
OBTAINING CERTIFICATION FOR KATARUNGANG PAMBARANGAY
(KP CERTIFICATION)
ESTIMATED
STEPS PROCEDURE PERSON TO HANDLE
PROCESSING TIME
1 PROVIDING INFORMATION ON THE REQUEST SLIP • Office of the Day (Kagawad) 2 minutes
• Barangay Secretary
1 REVIEWING THE RECORD OF THE COMPLAINT AND • Punong Barangay 10 minutes
HEARINGS • Office of the Day (Kagawad)
• Barangay Secretary
2 ENCODING AND PRINTING • Barangay Secretary 2-3 Minutes
3 SIGNING AND SEALING OF DOCUMENT • Punong Barangay 2-3 Minutes
• Office of the Day (Kagawad)
• Barangay Secretary
4 GIVING OF PAYMENT • Barangay Secretary 2 Minutes
• Barangay Treasurer
TOTAL ESTIMATED TIME 20 Minutes
ABOUT THE SERVICE: Barangay Clearance is required in various situations such as doing
business, entering, building construction, fencing or walling, calamity loans, tricycle
franchising, police clearance, incapacity, and solicitation financial assistance in burying
the dead (funeral assistance).
CLIENTS: CITIZENS RESIDING IN THE BARANGAY
REQUIRED DOCUMENTS :
BARANGAY BUSINESS CLEARANCE – SEDULA , SIGNED BY THE NEIGHBORS
PROFESSIONAL CONFORMITY TO THE BUSINESS TO BE CONSTRUCTED, BUSINESS NAME.
BARANGAY EMPLOYMENT CLEARANCE – SEDULA
BARANGAY BUILDING CLEARANCE – CERTIFICATE
BARANGAY FENCING CLEARANCE– SEDULA
BARANGAY CLEARANCE FOR CALAMITY LOAN – RESIDENCE IN BARANGAY, SEDULA
BARANGAY CLEARANCE FOR TRICYLE FRANCHISING – SEDULA, CERTIFICATE OF
REGISTRATION, OFFICIAL RECEIPT
BARANGAY CLEARANCE OF NO DEROGATORY RECORDS – RESIDENCE IN
BARANGAY AND SEDULA
BARANGAY CLEARANCE FOR INDIGENCY – CERTIFICATION FROM DSWD
FEE: THERE IS A FEE ( BARANGAY CLEARANCE FOR INDIGENCY )
DURATION OF SERVICE: 20 MINUTES
 BARANGAY TALISAY
CITIZEN’S CHARTER
SECURING BARANGAY CLEARANCE
ESTIMATED
STEPS PROCEDURE PERSON TO HANDLE
PROCESSING TIME
1 PROVIDE COMPLETE REQUIREMENTS FOR • Punong Barangay 1-2 Minutes
VALIDATION: • Office of the Day (Kagawad)
- Personal Appearance • Barangay Secretary
- Valid ID

2 ENCODING AND PRINTING • Barangay Secretary 2-3 Minutes

3 SIGNING AND SEALING OF DOCUMENT • Punong Barangay 1-2 Minutes
• Office of the Day (Kagawad)
• Barangay Secretary
4 GIVING OF PAYMENT • Barangay Secretary 2-3 Minutes
• Barangay Treasurer

TOTAL ESTIMATED TIME 10 Minutes

SERVICE: OBTAINING BARANGAY PROTECTION ORDER (BPO)
ABOUT THE SERVICE: In cases of Violence against Women and
Youth, the victim(s) or their relatives or people who are
concerned about it can ask for a Barangay Protection Order to
keep the victim(s) away from (the) suspect from filing to
hearing the case in court.
CLIENTS: CITIZENS WHO NEED IT
DOCUMENTS REQUIRED: Notarized/Under-Oath Written
Application for BPO
PAYMENT: NONE
SERVICE DURATION : 25 MINUTES
 BARANGAY TALISAY
CITIZEN’S CHARTER
OBTAINING BARANGAY PROTECTION ORDER (BPO)
ESTIMATED
STEPS PROCEDURE PERSON TO HANDLE
PROCESSING TIME
1 PROVIDING INFORMATION ON THE APPLICATION • Punong Barangay 1-2 Minutes
FORM FOR BARANGAY PROTECTION ORDER • Office of the Day (Kagawad)
• Barangay Secretary
2 INTERVIEWING AND ASSESSING THE CLIENT’S • Punong Barangay Within 30 Miutes or
COMPLAINT • Office of the Day (Kagawad) 1 hour
• Barangay Secretary
3 ENCODING AND PRINTING • Barangay Secretary 1-2 Minutes
4 PREPARING AND ISSUANCE OF BARANGAY • Barangay Secretary 2-3 Minutes
PROTECTION ORDER

TOTAL ESTIMATED TIME Within the Day

SERVICE : OBTAINING A CERTIFICATE OF
RESIDENCE (CERTIFICATE OF RESIDENCY)
ABOUT THE SERVICE: The Certificate of Residency is
required for transactions in various public or private
offices.
CLIENTS : CITIZENS RESIDING IN THE BARANGAY
REQUIRED DOCUMENTS: Information on residence in
the barangay
PAYMENT: PHP 50.00
SERVICE DURATION: 20 MINUTES
 BARANGAY TALISAY
CITIZEN’S CHARTER
OBTAINING CERTIFICATE OF RESIDENCY
ESTIMATED
STEPS PROCEDURE PERSON TO HANDLE
PROCESSING TIME
1 PROVIDE COMPLETE REQUIREMENTS FOR • Punong Barangay 1-2 Minutes
VALIDATION: • Office of the Day (Kagawad)
- Personal Appearance • Barangay Secretary
- Valid ID

2 ENCODING AND PRINTING • Barangay Secretary 2-3 Minutes

3 SIGNING AND SEALING OF DOCUMENT • Punong Barangay 1-2 Minutes
• Office of the Day (Kagawad)
• Barangay Secretary
4 GIVING OF PAYMENT • Barangay Secretary 2-3 Minutes
• Barangay Treasurer

TOTAL ESTIMATED TIME 10 Minutes

SERVICE : RENTAL OF BARANGAY FACILITIES OR
EQUIPMENT

ABOUT THE SERVICE : The barangay has facilities and

equipment that can be rented by the citizens for a fee.
CLIENTS : CITIZENS WHO NEED IT
DOCUMENTS REQUIRED : PERSONAL INTERVIEW
FEE : DEPENDS ON THE EQUIPMENT OR FACILITY
(STATED IN THE BARANGAY TAX CODE)
SERVICE DURATION : 20 MINUTES
 BARANGAY TALISAY
CITIZEN’S CHARTER
RENTAL OF BARANGAY FACILITIES AND EQUIPMENT
ESTIMATED
STEPS PROCEDURE PERSON TO HANDLE
PROCESSING TIME
1 PROVIDE COMPLETE REQUIREMENTS FOR • Punong Barangay 1-2 Minutes
VALIDATION: • Office of the Day (Kagawad)
- Request Slip • Barangay Secretary
- Personal Appearance
- Valid ID
2 ENCODING AND CHECKING OF AVAILABILITY • Barangay Secretary 5 Minutes
3 GIVING OF PAYMENT • Barangay Secretary 2-3 Minutes
• Barangay Treasurer

TOTAL ESTIMATED TIME 10 Minutes

SERVICE : FILING A COMPLAINT IN THE BARANGAY
COUNTY (PEACEFUL ASSEMBLY)
REGARDING THE SERVICE: In the implementation of
the Barangay Justice, the complainant must file a complaint
with the Lung Tagapapamayapa and pay the corresponding
amount.
CLIENTS: CITIZENS WHO NEED IT
REQUIRED DOCUMENTS: Written complaint or
providing information about the complaint
FEE: NO FEE
 BARANGAY TALISAY
CITIZEN’S CHARTER
KATARUNGANG PAMBARANGAY (LUPONG TAGAPAMAYAPA)
ESTIMATED
STEPS PROCEDURE PERSON TO HANDLE
PROCESSING TIME
1 INTERVIEWING AND ASSESSING THE CLIENT’S • Punong Barangay 10 Minutes
COMPLAINT • Office of the Day (Kagawad)
• Barangay Secretary
2 ENCODING AND PRINTING • Barangay Secretary 5 Minutes
3 GIVING OF PAYMENT (DOCKET FEE) • Barangay Secretary 2-3 Minutes
• Barangay Treasurer
4 HEARING / INVESTIGATION • Barangay Secretary Within 2 days
• Barangay Treasurer

TOTAL ESTIMATED TIME 18 Minutes

 BARANGAY TALISAY
CITIZEN’S CHARTER
FILING A COMPLAINT
ESTIMATED
STEPS PROCEDURE PERSON TO HANDLE
PROCESSING TIME
1 INTERVIEWING AND ASSESSING THE CLIENT’S • Punong Barangay Within the day
COMPLAINT • Office of the Day (Kagawad)
• Barangay Secretary
2 HEARING / INVESTIGATION • Barangay Secretary Within 2 days
• Barangay Treasurer
3 DECISION MAKING OF CLIENT’S COMPLAINT • Barangay Secretary Within 1 day
REQUEST IF ITS GET DENIED OR DELAYED • Barangay Treasurer
TOTAL ESTIMATED TIME 3 days
SERVICE: COLLECTION OF TICKET
ABOUT THE SERVICE: This is a tax under the
jurisdiction of the local government. The barangay is only
empowered by the municipal government to collect which
half of the fee will be the barangay's fund. The said
certificate is needed by the general public in doing business
in various public or private offices.

CLIENTS: GENERAL PUBLIC

DOCUMENTS REQUIRED: OLD CERTIFICATE (IF
NOT EXISTING, IS PERSONAL INFORMATION
 BARANGAY TALISAY
CITIZEN’S CHARTER
SECURING COMMUNITY TAX CERTIFICATE (CTC)

ESTIMATED
STEPS PROCEDURE PERSON TO HANDLE
PROCESSING TIME

1 PROVIDING INFORMATION ON THE REQUEST SLIP • Barangay Treasurer 1-2 Minutes

2 ENCODING AND COMPUTATION OF PAYMENT • Barangay Treasurer 2-3 Minutes

3 CLAIMING AND GIVING OF PAYMENT • Barangay Treasurer 2-3 Minutes

TOTAL ESTIMATED TIME 8 Minutes