Performance Engineering:

Solution Overview Training, Level 120

Jeffrey Chatelain
Global Sales Enablement , ADM
FY20
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Introduction to the Sales Enablement Curriculum

What is the 100-Level Sales Enablement Curriculum?

100
L100 L120 L140 L160
Solution
L180
Sales Solution
Solution Solution Solution
Deep Dive
Overview Overview
Overview Competitive Selling Best
Discovery
Training Training
Training Landscape Practices
Training
About this Course
Things You’ll Learn
1 Trends / Market Observations

2 Customer Challenges

3 Persona(s)/Stakeholder(s)

4 Our Capabilities
qu iz zes!
c ti ve
Business Value ra
5 Inte

6 Customer Success

7 Competitive Landscape
Trends and Market Observations

 What is Performance Testing

 Trends
Performance Testing
When? Late Stage
Why? Risk-assessment
Who? Quality Assurance
What? Load Testing
How? Manual Testing & Analysis

Understand Isolate Dependencies Validate Assumptions

 System design  3rd Party  Test scenarios

 Business goals  Systems of record  Measure the impact
 Constraints  Network  Report on results
Performance is the foundation of better experiences

Increased revenues
High-performing software is and profits

essential to deliver an enhanced

experience and superior quality High
Performance
from your user’s, customer’s Reduced
Better
system and
Experiences
and citizen’s perspective. hardware costs

Improved
customer satisfaction
Performance testing is often
the last mile.

Leading to poor application

design, higher costs of
change, release delays, and
production issues.
Performance Engineering

Understand
When? Continuous 

System design
Business goals
 Constraints
Why? Business improvement
Proactively Validate Predict
Assumptions  Customer behavior
Who? DevTest, DevOps  Test realistic  Bottlenecks
scenarios  Performance and
 Measure the impact Scalability

What? App Optimization

Isolate and Resolve
Dependencies
3rd Party
How? Automated Testing, Predictive Analytics 
 Systems of record
 Network
 Progression to performance engineering

Load Testing Stress Testing Performance Tuning Virtualization Performance Engineering

 Identify upper limits  Identify behavior  Pinpoint and identify  Accelerate test efforts  Proactive, continuous testing
and set SLAs for the under intense loads the root cause of with network and across multiple roles
application (data, users) performance issues in service virtualization  Integration and automation in
production the CI/CD process
 Understand how the  Eliminate
application recovers  Implement code dependencies and  Monitoring performance from
from failure change and monitor costs associated with build to production
results production and
 Continuous analysis and
external services
feedback loops

System and application performance is EVERYONE’S responsibility

End-to-end collaboration and integration
Real-time analytics and insights
 Application Delivery Change & Configuration
Management

Management Agile
Development
Continuous
Quality

Project & Portfolio Release

Components and Capabilities Management Orchestration

Mobile Lab and Multi-Technology

Agile & DevOps
Test Management Management Performance
Testing

AI-Infused, Resilient Cloud

Test Automation Scalability

Integration
Functional Performance
Testing Analytics Engineering
Automation

Shift Left, Shift Right End-to-End

Testing Analysis

Quality & Test

Service Management Collaborative
Virtualization Platform

Requirements Business
Management Process Models

Test Planning Defect

Open, Broad Process Intelligent SDLC Flexible and Execution Management
Integrated Technology Enforcement Analytics Governance Deployment
Support & Optimization
Test Lab
Engineered to tackle modern needs

GREATER SCALE MORE COVERAGE BETTER OUTCOMES

 Shift-Left, Shift-Right  Predictive analytics  User experience

 Repurpose functional assets  AI and Machine Learning  Client-side performance

 Test automation  Internet of Things (IoT)  Cost reductions

 Open Source
Customer Challenges

 Customer experiences
 Customer needs
What are Customers Experiencing?
Customer Challenges Customer Pain Points
Unpredictable costs, service
Root cause analysis is complex
interruptions

Investment in tools that provide

Proliferation of commercial and open source solutions inadequate reporting or difficult
scripting

Increased expense in supporting

Numerous applications of various types
specialized tools

Incomplete testing and delays in

Real world scenarios are both complex and vary by application release
Primary Personas and Stakeholders

 Decision Makers
 VP/Director of LOB/Sales
 VP/Director of QA
 VP/Director of R&D
 Influencers
 Developer
 Performance Engineer
 Performance Engineering Personas
VP/Director of LOB/Sales
#TheWorldRunsOnSales
Core Activities
• Generating revenue through
digital systems of
engagement
• Maintaining a direct link to
the end users/customers
Motivations
• Looking for solutions that
outline in plain-speak what is
going on
• Need to resolve practically
and not over-rotate
• Must be ready for all spikes
in business
Who decides?
VP/Director of QA
#TooMuchToTestTooLittleTime
Core Activities
• Meet QA objectives
• Need to analyze tests to
make sure we are seeing
improvement
• Want to see tests running as
part of the nightly build with
performance snapshots
Motivations
• Delivering products with a
good user experience
• Managing costs of testing
that affect the delivery
process
• Increasing complexity
impacting ability to deliver
VP/Director of R&D
#TheWorldRunsOnCode
Core Activities
• Likely an ex-developer, they
now spend most of their time
managing people, processes
and productivity/efficiency
Motivations
• Looking for solutions that
simplify, not create new
problems
• Focused on implementing,
improving and enforcing
processes
• Engineers at heart —they just
want to deliver better
software
Who influences?
Developer
#FeatureByDesign
Core Activities
• Keep up with changing
requirements
• Make sure the code is meeting
all end-user demands
• Spot performance troubles early
in collaboration with their peers
Tools
• I want to use my language,
platform and IDE of choice
Automation
• Will use Open Source testing
frameworks to become
productive as quickly as possible
Performance Engineer
#AutomationDoesn’tKillBugs
Core Activities
• Create business processes
based on production use
cases.
• Find the root cause for issues
that we see in production.
• Integrate our monitoring
solutions for visibility
Tools
• Needs to be a comprehensive
tool that I live in.
Automation
• Disruption to existing
automation cannot happen –
need to loop everyone else in.
Performance Engineering Capabilities
and Business Value
 Capabilities
 Value
Micro Focus Performance Engineering

l
na
Engineer performance early in the lifecycle all the

io
ss
fe
ro
way through the end-user experience.

rP
ne

Lo
n

ad
Ru

Ru
ad
 Deliver high performing applications that surpass customer

n
Lo

ne
rE
expectations

nt
er
er
Performance

pr
op
i se
 Leverage right-sized tools for developers to engineers Engineering

el
ev
rD
ne
Lo
 Easily integrate continuous performance testing in the CI/CD

ad

n
Ru
Ru

ad
process

n ne

Lo
rC
lo
 Evaluate and share results from development to production

ud
for efficient and effective root cause analysis
 How can Micro Focus “change the game”?
Game Changers
Execute End-to-End performance engineering
Scaling with broad support
Sharing and reusing assets for continuous testing
Breaking down silos and collaborating seamlessly
Results!
Better performance through shift-left
testing and shift-right monitoring
Focus on quality regardless of
protocols or scripting technologies
Diverse ecosystem of tool integrations
supports continuous performance
testing and asset reuse
Allow cross functional teams to work
together using IDEs and tools of
choice
Customer Success and Competition

 Success Story
 Key competitors
Sky
Driving fast­-paced, large-scale CI/CD testing in an agile DevOps environment
at Europe’s leading media and entertainment company
Challenge
 Create a flexible and dynamic performance testing environment to
keep pace with the adoption of agile development
Solution
 Micro Focus LoadRunner Enterprise
 Micro Focus ALM/Quality Center

Result
 Achieved 95% automated end-to-end performance testing
 Business partnership delivers greater innovation
 Consistently met peak traffic demands
 Reduced manual effort and engineering time through process
automation

“We can run tests much faster than before and have introduced a change-driven approach where we test what we need, reducing
engineering time. We arrive in the morning to comprehensive test reports and can quickly determine the success of our testing efforts.”
-- Colin Griffiths, Performance Engineering Manager, Sky
Competitive Overview
Top Competitors

 SaaS, Cloud and on-premise  Foundational element of most • Promotes ease of scripting
testing solution organizations • Focuses on price
 Strong support for Open Source  Developer-friendly

Why choose the Micro Performance Engineering family?

 Ease of scripting  Integrations with Dev tools  Enterprise protocol support
 Integration with Dev tools  Best in class root cause analysis  Robust analytics
 Broadest support of Protocols  Broadest support of protocols  Full support of Open Source

Across the board, Micro Focus PE family offers these capabilities compared to competitors
•Extensive protocol support and scripting technologies
•Agile and DevOps tools Integrations
•Advanced reporting and analysis
•Scalable and flexible
Closing

 Summary
 Quiz
 Congratulations
 Thank You
 LoadRunner family shared benefits

ENTERPRISE READY & COMPREHENSIVE

SCALABLE The industry’s broadest and
Micro Focus understands complex deepest technology and protocol
organizations attention to scalability, support.
security, and governance.
FLEXIBLE OPEN, INTEGRATED
Shared load generator across the Test performance continuously with
LoadRunner family: extensive CI/CD, scripting and APM
on-premise, containers, SaaS, or public cloud. integrations.

INTELLIGENT
Rapidly pinpoint root cause and decrease mean time to
repair using shared smart analytics with real-time
insights.
Quick Quiz

Take a quick interactive quiz to check your

understanding.
 Congratulations! What’s next?

You completed the course.

But this is not the end …

Stay tuned for the Performance Engineering

Discovery Deep-Dive Training,
Level 140.

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 Thank you.
www.microfocus.com

For more information, visit

Sales Enablement Central:
https://se.microfocus.com/en-us/home

Make sure to fill out your survey after

the course!

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