-Current IT organization / tasks in a country/BU-

IT Manager Responsibilities: 12.Creation of localized IT policies:

Assisting in the creation of localized IT IT Specialist Responsibilities:
1.Mobile telephony management: 1.Network configuration and support (physical)*: Configuring and maintaining the
policies, ensuring they align with global IT
Overseeing the management of mobile physical network infrastructure, including switches, routers, and cabling.
policies and local regulations/laws.
devices used within the organization, 2.Windows clients (MFF, SFF, TC)*: Providing technical support for Windows-based client
13.Digital Archive Project: Leading the devices, including installation, configuration, and troubleshooting.
including procurement, deployment, and
implementation of the digital archive 3.iOS devices (iPads, iPhones, etc.): Managing the deployment and support of iOS devices,
management of contracts with service
project, including project planning, including configuration, application management, and troubleshooting.
providers.
resource allocation, and coordination with 4.Printers/scanners: Installing, configuring, and maintaining printers and scanners,
2.Client management and security:
stakeholders. including troubleshooting hardware and software issues.
Managing security protocols for all client
14.Network expansion projects: Managing 5.Handhelds/scanners installations and support: Deploying and supporting handheld
devices (Windows clients, iOS devices) and devices and scanners used within the organization, including configuration and
high-priority network expansion projects,
ensuring compliance with organizational troubleshooting.
including planning, implementation, and
security policies. 6.Installation/configuration of Hydra terminals and TopFlow terminals: Installing and
coordination with vendors and other
3.JIRA*: - managing ticket priorities, configuring specialized terminals used in specific processes, ensuring they integrate
departments.
workloads, ticket followups, escalations to seamlessly with existing systems.
15. Creation of new
L2/L3 7.Siemens Scalance configurations: Configuring and maintaining Siemens Scalance
procedures/workflows via localized network devices, ensuring they meet the organization's networking requirements.
4.Access control (Hardware/Software):
requests: Developing new procedures and 8.YeaLink system (VC) support: Providing technical support for the YeaLink video
Developing and implementing access
workflows in response to localized IT conferencing system, including setup, troubleshooting, and user training.
control policies and procedures,
requests, ensuring they align with 9.Monitoring of server environment: Monitoring the performance and availability of
overseeing the deployment and
organizational goals and requirements. server infrastructure, including responding to alerts and implementing optimizations as
maintenance of access control systems
needed..
(both hardware and software-based). 10.Definition of use cases and instructions for application usage: Documenting use cases
5.M365 support: Providing support for and instructions for the organization's applications, ensuring users understand how to
Microsoft 365 applications and services, utilize them effectively.
including troubleshooting, user 11.1st level security consulting and support: Providing initial consultation and support for
management, and integration with other security-related issues, escalating to higher levels of support as needed.
systems.
6.IT CAPEX and OPEX budget planning:
Developing and managing the IT budget,
including forecasting expenses, tracking *Yellow marked fields are fields of overlap, both positions are
spending, and making strategic decisions responsible and technically qualified to perform tasks.
about resource allocation. This does not mean other tasks cant be covered by other position, but unmarked
7.HCL support: Providing technical support tasks are currently solo-performed
for HCL software applications used within