EMOTIONAL

INTELLIGENCE AND
LEADERSHIP
GST 204 by:
LEADERSHIP SKILLS JOSHUA ORIMIYEYE
 COMPONENTS OF
EMOTIONAL INTELLIGENCE
There are Four components of EQ:

Self- Social
Management Awareness

Social/
Self- relationship
Awareness EMOTIONAL
INTELLIGEN Management
CE
RELATIONSHIP/
SOCIAL
MANAGEMENT/SKIL
LS
 RELATIONSHIP/SOCIAL
MANAGEMENT/SKILLS
It is the ability to connect with others, elicit desirable
responses and build positive relationships.
Leaders with high emotional intelligence are aware of the
impact their behaviours have on others, and they treat
people with compassion, sensitivity and kindness.
Social skills also entails developing and inspiring others
with a powerful vision, listening and learning and
communicating clearly and convincingly with others, and
using emotional understanding to influence others in
positive ways.
 HOW TO IMPROVE YOUR SOCIAL SKILLS

Develop Others
• Take time to talk to individuals about their aspirations, what they want to do better
and the new things they would like to try out

Communication
• Pay attention to people’s non-verbal cues and the visual aids they use to get their
message across.
• When delivering information, encourage your listeners to asks questions and
summarize your key points to ensure they have understood you.

Conflict Management
• If you sense trouble brewing with an individual, bring the grievance to the fore, before
the conflict escalates.
• If you are in disagreement with someone, focus on the issue and not the person. Ask
yourself, “Are my words and actions productive in trying to resolve this situation”?
HOW TO IMPROVE YOUR SOCIAL SKILLS Cont…

Build Bonds
• Take part in professional associations or appropriate social
events to build your network and strengthen your relationship.

Teamwork and Collaboration

• Avoid taking control of the agenda or being the first to make
suggestions.
• Share the different roles to be played in a group.
• Celebrate team’s success.
 LEADERS AND EMOTIONAL INTELLIGENCE
An important ability for leaders is to understand the range of emotions people have
and how these emotions may manifest themselves.
Leaders who harness and direct the power of emotions to improve followers’
satisfaction, morale, and motivation get better results and enhance overall
organizational effectiveness.
The emotional state of a leader influences the entire team, department, or
organization. Most of us recognise that we can “catch” emotions from others.
Leaders recognise the importance not only keeping their emotions in balance but
also of helping others manage negative emotions so they don’t infect the entire team
or organization.
Leaders tune in to the emotional state of others, bring unhealthy or negative
emotions to the fore, and encourage people to explore the positive emotions in their
everyday work.
 LEADERS AND EMOTIONAL
INTELLIGENCE
Leaders have a lot to do with whether employees have
positive or negative feelings about their work lives.
Almost everything that influences people’s moods in the
workplace is under the control of leaders.
Hence, the reason leaders need high emotional
intelligence.
They have to regulate their own emotions to remain
positive and hopeful to help those around them.
 IMPORTANCE OF EMOTIONAL INTELLIGENCE IN A
LEADER
• Leaders use their understanding of emotions to inspire change
and lead people towards better outcome, to build teamwork
and collaborations and to resolve conflicts that arises
inevitably.
• Emotional intelligence enables leaders to recognise and respect
followers as whole human beings with feelings, opinions, and
ideas of their own.
• Leaders use their emotional intelligence to help followers grow
and develop, see and enhance their self-image and the feelings
of self-worth and help meet their needs and achieve personal
and organization goals.
 CONCLUSION
Emotional intelligence is not about suppressing emotions, it is
about learning how to recognise, process and channel them in a
way that benefits you and your team.
Enhancing your emotional intelligence requires efforts, but it can
be achieved with sustained practice. Hence, emotional intelligence
can be learned, as anyone can strengthen his or her abilities in the
four categories.
 TYPE OF PEOPLE IN A WORK PLACE / TEAM

PROGRAMMER
S HACKERS
(Takes everything they
can from you and the
(Fill you, help organization/team
you and the without giving back)
Team)
 TYPICAL (NEGATIVE) WORKPLACE/TEAM
BEHAVIOUR

• The Aggressive • The Chauvinist

• The Critical (always finds • The Gossip
fault) • The Toxic
• The difficult to impress • The Uncontrollable
• Dishonest • The challengers of your
• The Egocentric managerial skill
• The lazy

Your emotional intelligence should come to fore when you have

no choice but to work with such kind of people.
ANGER MANAGEMENT
 HOW TO MANAGE ANGER

Anybody can be angry, but not all knows how to express it.
• If you know how “to be angry with the right person, and to the right degree, and
at the right time, and for the right purpose, and in the right way, (Aristotle), then
you are wise.
The following steps will help you manage your anger
1. The most difficult time of controlling your anger is the initial stage/phase.
Once it starts, rather than say something, keep quiet, take a deep breath and
count from 1 to 50. By the end of the counting, the hormones and adrenaline
secreted will come down.
2. Drink a glass of water, rush it as if you are thirsty.
3. Once you start losing patience, shift your mind to someone or something else
that makes you happy. Think of happy moments to divert your mind.
 HOW TO MANAGE ANGER

5. Music helps to relieve mental stress. Put your earphone and

unwind with soft music in order to divert your mind, reduce the
adrenaline in your system.
6. Try talking to yourself. Go the bathroom and vent out all your
anger.
7. Try reading - newspapers, magazines, novels, etc.
8. Try singing or humming a happy song.
9. Take out your frustration by playing games. Distract yourself from anger.
10. Take a walk, step out, go for fresh air to relax and think. Take time to spend
time alone.
11. As a long term solution, meditate (or practice Yoga). It is one of the best
ways to control your emotions.
 OTHER TIPS ON ANGER

• You can reduce being angry by drawing.

• Avoid replying any message when you are angry.
• Never get angry with a person who has nothing to lose.
• The inability to listen carefully results in anger.
• Say sorry at the right moment and in the right way, to reduce the
anger of others.
Once your anger has subsided, it is very essential to talk it with the
concerned person(s). Remember, communication is very important,
but at the right time and in your right condition.
THANK
YOU