GUIDELINES

OF BECOMING
HIGHLY
EFFECTIVE
BPO SECURITY
PROFESSIONAL
S
1st Guideline OPO GUIDELINES
Observe client policies OF BECOMING
HIGHLY EFFECTIVE
BPO SECURITY
Proactive rather than reactive PROFESSIONALS

Observe professional conduct

1st Guideline OPO GUIDELINES
Observe client policies OF BECOMING
HIGHLY EFFECTIVE
- Operational Policies BPO SECURITY
- Administrative Policies PROFESSIONALS
- Physical Procedures

Proactive rather than reactive

Observe professional conduct

- Ethics
- Conduct
- GO
- Security Creed

4 Ms
2nd Guideline KSA GUIDELINES
Knowledge OF BECOMING
HIGHLY EFFECTIVE
“Self-knowledge will give
You significant edge” BPO SECURITY
(Johner Fernandez) PROFESSIONALS

Skills
“Elevate your standard in life,
elevates your status in life”
J. Fernandez

Aspiration VIP
Very Inspirational Person
Very Interactive Person
Very Industrious Person
Very Impressive Person
Very Innovative Person

“Begin Today The End In Mind”

(Dr. Stephen Covey)
 “Begin Today The End In Mind”

Aspiration OMG Objective GUIDELINES

MC Mission OF BECOMING
Goal HIGHLY EFFECTIVE
BPO SECURITY
PROFESSIONALS
w?
Ho

Ipon Why?
Kuripotology
Bawas gastos
Tigil ABS-CBN

“Dream Big, Dream High”

Libreng mangarap

“If you can not reach the moon,

at least you see the stars”

“Making your tomorrows

different from your yesterdays” E X E R C I S E
3rd Guideline Sharpening
GUIDELINES
The
OF BECOMING
SAW HIGHLY EFFECTIVE
4 Dimensions of LIFE BPO SECURITY
PROFESSIONALS
 IQ : Intelligence Quotient

 PQ : Physical Quotient

 EQ : Emotional Quotient

 SQ : Spiritual Quotient

“Growth is INTENTIONAL”
(John Maxwell)
Personal Development
Filipino Values Orientation: Negative Side
Personal Development
Filipino Values Orientation: Positive Side
POSITIVE SIDE
POSITIVE SIDE

The positive side has to be preserved

or maintained and exercised
SUPPLEMENTS PROFESSIONALISM

Knowing Character
Attitude
CAPT B defects Personality
Thought
Behavior
L A S T-C
Looks, Actions, Sounds, Thought and Consistency
 Wisdom Corner

“Nobody cares how much you know, until they know how
much you care.” – Theodore Roosevelt

“Whatever you do, work at it with your whole being,

for the Lord and not for men.” – Col. 3:23

“For even the Son of man came not to be served, but

to serve, and to give His life as a ransom of many.” –
Mark 10:45
 THANK YOU
&
HAVE A WONDERFUL
DAY!