“Develop success from

failures. Discouragement
and failure are two of the
surest stepping stones to
success.”
—Dale Carnegie

20XX presentation title 1

Learning Objectives: Identify the step on
how to record customer
complaint

Differentiate examples
of complaint

Demonstrate how to
record customer complaint
 SEQUENCE OF
EVENTS

20XX presentation title 3

primary goals
primary goals
primary goals
 Record Complaint
Why record customer
complaints?

providing the proof you need to get your

complaint resolved, properly documenting
a complaint increases your own credibility
as well.

20XX presentation title 7

 Example of
Customer
Complaint

20XX presentation title 8

 1. Physical contamination

2. Chemical contamination
3. Bacterial contamination

20XX presentation title 9

How to avoid contamination
mirjam nilsson
mirjam@contoso.com
www.contoso.com
timeline
NOV 20XX
disseminate standardized metrics

SEP 20XX
synergize scalable e-commerce

JAN 20XX
coordinate e-business applications

MAR 20XX MAY 20XX

foster holistically superior deploy strategic networks with
methodologies compelling e-business needs