UNIT 2

Introduction to
Information Systems
Roberto Guides
 2.1 Information Systems and their Capabilities

Understanding an Information System

Data versus information
• Data
• Information

Figure 2.1 Concept of data versus information with examples

 System

• A. Natural System
• B. Man made system

Input
Process

Output
Storage
 • Introducing Information Systems
Information System
Two types of updates that can be made in the master data of an
IS:
• Information processing
• Data maintenance

Three logical components of a business process within the scope

of an IS:
• Information process
• Operation process
• Management process
 • Difference between Information technology and Information System
• Capabilities of an Information System
• a. Processing transactions quickly and precisely
• b. Managing large-capability storage and fast and easy access storage
• c. Efficiently communicating through a network
• d. Easing information overload for users
Insert an iconic picture from the era
• e. Supporting decision making
• f. Serving as a competitive weapon against competitors
• g. Uniting an organization through the coordination of its big and small groups
• h. Strengthening organizational memory and learning and exploring new things
• i. Determining the process of separating products and services
• J. Automating Business Processes
 2.2 Computer-Based Information System

1. Hardware
 2.2 Computer-Based Information System
Computer Hardware and Its Component
 2.2 Computer-Based Information System
2. Software
Computer Software and Its Types
• System Software
 2.2 Computer-Based Information System
2. Software
Computer Software and Its Types
• Application Software
 2.2 Computer-Based Information System
3. Database
 2.2 Computer-Based Information System
4. Networks
 2.2 Computer-Based Information System
5. Procedures
6. People
 Other Computer-Based IS Components
1. Telecommunications
2. Internet
3. World Wide Web
 Other Types of IS

1. Transaction Processing System (TPS) 2. Management Information Systems (MIS)

 Other Types of IS

3. Decision Support Systems (DDS) 4. Executive Information Systems (EIS)

2.3 Developing Information System
Phases of the System Development Life Cycle
1. Planning
2. Analysis
3. Design
4. Development
5. Testing
6. Implementation
7. Maintenance
2.4 Information System Security
• Information Security

• Information Security Management

UNIT 3

Emerging Technologies for

Business Processes
 3.1 Office Application Tools

Microsoft Word Microsoft Excel

 3.1 Office Application Tools

Microsoft PowerPoint Microsoft OneNote

 3.1 Office Application Tools

Microsoft Outlook Microsoft Publisher

Microsoft Access

a) Reduce redundancy and inconsistencies.

b) Increase productivity
c) Secure database
d) Make better Decision

Office Mobile
 3.2 Computing Technologies

Computing
1. Voice and Video Technology
a. Teleconferencing
b. Computerized Teleconferencing
How does it work?

Advantages of computerized
teleconferencing:
 3.2 Computing Technologies

Computing
1. Voice and Video Technology
c. Videoconferencing
 3.3 Cloud Computing

Cloud
 3.3 Cloud Computing

Cloud Computing and the Internet

 3.3 Cloud Computing

Service Model of Cloud Computing

1. Software as a Service (SaaS)
 3.3 Cloud Computing

Types of SaaS 2. Platform as a Service (PaaS)

a) Business Utility SaaS

b) Social Networking SaaS
 3.3 Cloud Computing

Types of PaaS 3. Infrastructure as a Service (IaaS)

a) Social Application Platform

b) Business Application Platform
c) Computing Platform
d) Web Application Platform
 3.3 Cloud Computing

Classification of the Cloud Deployment Model

1. Private Cloud
2. Community Cloud
3. Public Cloud
4. Hybrid Cloud
3.4 Mobile Computing
 3.4 Mobile Computing
Modern Technology Changes the Face of Business

Benefits of Mobile Computing in Business

1. Increase in productivity
2. Improvement in flexibility
3. Better cost control
4. Better communication
 3.4 Mobile Computing
Mobile Computing Security

Risk of Mobile Computing

1. Connectivity Issues
2. Security Issues and Concerns

Advantages of Mobile Computing

1. Connectivity
2. Personalization
3. Social Engagement
4. Marketing
3.5 Green Computing
 3.5 Green Computing

Stages of Green Computing Green Computing Approaches that can Benefit

1. Design Businesses
2. Manufacture 1. Virtualization
3. Use 2. Use of Multifunction Devices
4. Disposal 3. Use of Cloud Applications
4. Disposal and Replacement of Old
Devices or Equipment
5. Introduction to Telecommuting
 3.6 Grind Computing

Importance of Grid Computing Grid Computing in Major Business Areas

a) Higher education
Benefits of Grid Computing
b) Financial services
c) Life sciences
d) Government services
e) Engineering services
f) Collaborative games
 3.7 INTERNET OF THINGS (IoT)

IoT can change the World of Business

 3.7 INTERNET OF THINGS (IoT)

Real-World Examples of the IoT of the Future

a) Common IoT Applications

• Smart home devices • Wearable technology
Home Security Devices
 3.7 INTERNET OF THINGS (IoT)

Real-World Examples of the IoT of the Future

• Connected cars
• IoT healthcare devices
• Smart transportation
 3.7 INTERNET OF THINGS (IoT)

Real-World Examples of the IoT of the Future

b.) IoT in Business

• Equipment maintenance prognostics
• Shelf and warehouse management
• Warehouse automation and robotics
• Smart store
 Real-time shopping
 Customer feedback
• Data analytics

IoT can Change the Financial Services Industry

 3.8 Artificial Intelligence

a) Robotics

b) Speech recognition

c) Cybersecurity protection
against threats
3.9 Machine Learning
3.10 Business Intelligence
3.10 Business Intelligence
BI Applications in an
Organizational or Enterprise
1. Analytics
2. Enterprise reporting
3. Measurement
4. Collaboration platform
5. Knowledge management
BI Applications in an Organizational or Enterprise

1. Analytics
2. Enterprise reporting
3. Measurement
4. Collaboration platform
5. Knowledge management
UNIT 4

E-Business, E-Commerce,
and M-Commerce
 4.1 Introduction to E-Business

Computer Networks
• Internet
• World Wide Web (WWW) a) Personal Area Network (PAN)
b) Local Area Network (LAN)
E-Business c) Campus Area Network (CAN)
d) Metropolitan Area Network
(MAN)
e) Wide Area Network (WAN)
f) International Network
(Internet)
 4.1 Introduction to E-Business

Network Used For E-Business E-Business Opportunities

a) Intranet 1. Reach
b) Extranet 2. Richness
c) Internet 3. Affiliation

Risk and Barriers to E-Business Adoption

 4.2 E-COMMERCE FUNDAMENTALS

Electronic commerce
E-Commerce is displayed through
technologies such as:
• Automated data collection systems
• Electronic funds transfer
• Electronic data interchange
• Internet marketing
• Inventory Systems
Buy-Side and Sell-Side E-Commerce
• Online transaction processing
• Advantages of E-Commerce
• Mobile commerce
• Disadvantages of E-Commerce
• Supply chain management
 4.2 E-COMMERCE FUNDAMENTALS

Threats of E-Commerce Features of E-Commerce

1. Ubiquity
2. Global Reach and Security
3. Universal Standards
4. Richness
5. Interactivity
6. Information Density
 4.2 E-COMMERCE FUNDAMENTALS
Business Models of E-Commerce
1. Business-to-Business (B2B)
 4.2 E-COMMERCE FUNDAMENTALS

Examples of B2B websites in the Philippines

• Philippine Companies • Pinoy Listing
 4.2 E-COMMERCE FUNDAMENTALS

Examples of B2B websites in the Philippines

• Yalwa
 4.2 E-COMMERCE FUNDAMENTALS
Business Models of E-Commerce
2. Business-to-Consumer (B2C)
In the Philippines, the following are the top e-
commerce websites:
1. Lazada Philippines
2. Shopee Philippines
3. Zalora Philippines
4. Metrodeal
5. Globe Online Shop
6. eBay Philippines
 4.2 E-COMMERCE FUNDAMENTALS
Business Models of E-Commerce

3. Consumer-to-Consumer (C2C) 4. Business-to-Government (B2G)

 4.2 E-COMMERCE FUNDAMENTALS
Business Models of E-Commerce

5. Government-to-Business (G2B) 6. Government-to-Citizen (G2C)

4.2 E-COMMERCE FUNDAMENTALS

E-Commerce Security Systems

1. Auditability
2. Authenticity
3. Availability
4. Confidentiality
5. Encryption
6. Integrity
7. Non-reputation
4.3 BASICS OF M-COMMERCE
Benefits of mobile technologies:

1. Ubiquity
2. Reachability
3. Convenience
4. Security
5. Privacy
6. Availability
4.3 BASICS OF M-COMMERCE

M- Commerce Forces
1. Fourth (4th) and Third (3rd) Generation
Technologies
2. Wireless Application Protocol (WAP)
3. iMode Access Platforms
4. Personalizes Services
 4.3 BASICS OF M-COMMERCE

Top M-Commerce Applications in the Philippines

1. Lazada
2. Shopee
3. Zalora
4. Amazon
5. AliExpress
6. BeautyMnl
7. eBay
8. Sephora
9. Alibaba
10.Althea
4.4 DIFFERENCES BETWEEN E-BUSINESS AND E-COMMERCE
 4.5 DIFFERENCES BETWEEN E-
COMMERCE AND M-COMMERCE
 4.6 GUIDELINES AND LAWS GOVERNING E-COMMERCE

The following are challenges that may interfere with starting an online business:
1. Taxes
2. Trademarks, Patents, and Copyrights
3. Shipping Restrictions
4. Inventory
5. Business Restrictions
6. Licenses and Permits
7. Payment Card Industry (PCI) Compliance
 4.6 GUIDELINES AND LAWS GOVERNING E-COMMERCE

The following are some of the relevant laws and legal requirements in the
country concerning customer security:
1. Republic Act 8792 – Electronic Commerce Act of 2000
2. Republic Act 10173 – Data Privacy Act of 2012
a. Data Subject
b. Personal Information Controller
c. Personal Information Processor
3. Consumer Protection Regulation – Transactions through E-Commerce
4. Tax Guidelines for E-Commerce Transactions in the Philippines
4.7 REAL –WORLD EXAMPLES OF E-COMMERCE AND M-COMMERCE

E-Commerce Websites

1. Amazon 2. eBay

3. Alibaba
4.7 REAL –WORLD EXAMPLES OF E-COMMERCE AND M-COMMERCE

Examples of M-Commerce

1. Mobile vouchers 2. eToro mobile app