NET AND COMMUNICATION

ETTIQUETES
EMAIL ETTIQUETES
BY NIRANJANA AND STEPHIN
 NET AND COMMUNICATION ETTIQUETES

• Netiquette- derives from ‘net’ (internet) and ‘etiquette’(code of polite

behavior in society or among members of a particular profession or group.)
• Netiquette refers to online manners while using internet or working
online.
 Basic rules of Netiquettes

1. REFRAIN FROM PERSONAL ABUSE

2. NEVER SPAM
3. WRITE CLEARLY AND CONCISELY
4. ALWAYS POST CORRECT CONTENT IN RESPECTFUL LANGUAGE
5. IN A DISCUSSION FORUM,STICK TO THE TOPIC
6. NEVER EXPECT PEOPLE TO DO THEIR HOMEWORK FOR YOU
7. DO NO POST COPYRIGHTES MATERIAL TO WHICH YOU DO NOT
OWN RIGHTS

FAILING TO FOLLOW THESE RULES WILL PUT YOU AND THE SITE IN
LEGAL TROUBLE
 EMAIL ETIQUETTES

• Nowadays writing an email is a little difficult task for newcomers

• Whether it is for business or personal use, it is important to follow basic
email etiquettes
 BASIC RULES OF EMAIL ETIQUETTE

1. BE CONCISE AND TO THE POINT

2. USE PROPER SPELLING,GRAMMAR AND PUNCTUATION
3. USE PROPER STRUCTURE AND LAYOUT
4. DO NOT WRITE IN CAPITAL LETTERS
5. ADD AN EMAIL DISCLAIMER
6. HANDLE ABBREVIATIONS AND EMOTICONS WITH CARE
Some abbreviations are given below :
EOM – End Of Message
LET – Leaving Early Today
HTH – Hope That Helps
Y/N – Yes or No
EOD – End Of Day
EOW – End Of Week
LMK – Let Me Know
IDK – I Don’t Know, etc.
7. GENDER SENSITIVITY
GENDERED NOUN GENDER-NEUTRAL
NOUN
Man, Woman Person, individual

Mankind People,
humanbeings,humanity
Man-made Machine-made, synthetic

The common man The average/ordinary person

chairman Chair, chairperson,
coordinator
mailman Mail carrier, letter carrier,
postal worker
policeman Police officer
Steward, stewardess Flight attendant
congressman Congress person, legislator,
representative
Dear sir: Dear Sir or Madam:, Dear
Editor:, Dear Service
Representative:, To Whom it
May Concern:
THANK YOU