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Knowing Me - Knowing

You:-
An Introduction
to:-

EMOTIONAL

INTELLIGENCE
Emotional Intelligence has
been defined as

Emotional Intelligence refers to the capacity for


recognising our own feelings and those of others,
for motivating ourselves, and for managing
emotions well in ourselves and our relationships.

Daniel Goleman 1988


Self Awareness –
What make me ……?
Emotional Intelligence

Self Awareness
Self Awareness:-
Self Awareness –
The JOHARI Window

NAME HOW YOU


ARE VIEWED
AGE

FAMILY ANNOYING HABITS

HOBBIES PERSONAL HYGENE

BELIEFS
YET TO HAVE
HEALTH EXPERIANCES

FEARS POTENTIAL
FINANCE
Self Awareness:-
Emotional Intelligence

Self Management
Self Management –
Managing your Emotions
Self Management –
Taming the Amygdala
Emotional Intelligence

Social Awareness
Social Awareness –
Understanding Others
Social Awareness –
Understanding Others

1 2 3
Contemp
Disgust Surprise
t

4 5 6
Happines
Sadness Fear
s
Social Awareness –
Understanding Others

Happines
Sadness Fear
s

Contemp
Surprise Disgust
t
Emotional Intelligence

Relationship
Management
Relationship Management –
Motivation – The Golden
Circle

The Golden
Circle
Relationship Management –
Motivation – The Golden
Circle
Relationship Management –
Motivation in the Workplace
Relationship Management
Manager – Employee
Conversations
I manage my employee
relationships
Excluding
Excluding my
my by:- Encouraging
Encouraging
Providing
Providing Allowing
Allowing my
Encouraging
Encouraging my
team
team Telling
Telling
from
from allall my
my team
Acknowledgi
team
Acknowledgi to
to
close
close Seeking
team
my
team
my the
team
Seeking
team to
the time
to
to
time
to
Making
Making theall
Acknowledging
Acknowledging
employees
employees
of
of the all contribute
ng
contribute
ng && to
to
supervision
supervision & share
& space
make to
make
share
space to
management
management
and
and
what
whatrewarding
rewarding
to
decisionto do,
decision do, the
the decision
rewarding
decision
rewarding
of
of all
all ofof my
my responsibiliti
manage
reasonable
responsibiliti
manage
reasonable
decisions
decisions
outcome
outcome
when
when
making
making to
to and
do
rather
do
rather
and it
it making
effort&
effort
making &
team
team es
es across
themselves
decisions
across
themselves
decisions the
the
and
andmyself
myself
than
than how
howeffort
strategic
strategiceffort
to
to strategic
irrespective
strategic
irrespective
members
members within
within team
about agreed
team
about their
agreed
their
do
do it
thinking
thinkingit of
ofthinking
outcome
thinking
outcome
work
work timeframes
work
timeframes
work
processes
processes processes
processes
Self Awareness –
What make me ……?
Knowing Me - Knowing
You:-

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