CONFIDENTIAL

KPI HIERACHY

Group Management: EB + SVP’s

Group dialogue with managing directors
KPIs

Business Production directors dialogue with

KPIs SVP’s and local management teams

Functional Production directors dialogue with

KPIs supervisors and functional managers

Local Operational Supervisors and functional managers

KPIs dialogue with teams

INDEX
INDEX -1-
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GROUP KPIs

Main
Main kpi’s
kpi’s the
the subsidaries
subsidaries are
are measured
measured on:
on:

-- EBIT
EBIT
-- Volume
Volume growth
growth
Group -- Total
Total perfect
perfect order
order
KPIs -- Economic
Economic profit
profit
-- Market share
Market share
Business
These
These KPI’s
KPI’s are
are not
not included
included in
in this
this manual
manual
KPIs

Functional
KPIs

Local Operational
KPIs

INDEX
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BUSINESS KPIs

Section ID Name Frequency

Overall HQ-PC98T Total Production Cost per HL Monthly

Group Overall HQ-EA1080T Total FTE’s per Country Quaterly

KPIs Overall HQ-PC710 Total FTEs per Plant Monthly

Overall HQ-HL/FTE Production Productivity Quarterly

Overall - Supply Chain CapEx Report Quaterly

Business
Planning HQ-DVL50 Sales Budget Accuracy Monthly

KPIs
Planning HQ-DVL60 Sales Promotion Accuracy Monthly

Planning HQ- DVL10 Forecast Accuracy Monthly

Planning HQ-DVL40 Perfect Order Production Monthly

Planning HQ-DVL30 Stock Service Level Monthly

Planning HQ-DVL80 Obsolete Stock Monthly

Functional Planning HQ-DVL20 Inventory Cover Days Monthly

KPIs

Local Operational
KPIs

INDEX
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FUNCTIONAL KPIs (1/2) Section ID Name Frequency

B&P HQ-PC120 Extract Loss, Silo & Brewhouse Monthly

B&P HQ-PC160 Extract Loss, Beer Processing Monthly

B&P HQ-PC162 Total Extract Loss (Plant, beer) Monthly

B&P HQ-PC165 Asset Utilisation Quaterly

B&P HQ-PC185 Labour Productivity Monthly

Group Packaging HQ-PC400 Capacity Utilisation Monthly

KPIs Packaging HQ-PC200 Line Labour Productivity Monthly

Packaging HQ-PC190 Total Volume loss Monthly

Packaging HQ-PC130 Soft Drink Concentrate yield Monthly

Business Packaging HQ-PC500 Utilisation Factor Monthly

KPIs Packaging HQ-PP30 Material Value Loss Quaterly

Utilities HQ-PC330 Energy Consumption Monthly

Utilities HQ-PC350 Electricity Consumption Monthly

Utilities HQ-PC310 Water Consumption Monthly

M&R HQ-PC60 Total Maintenance Cost per HL Monthly

Functional M&R HQ-PC730 Maintenance Labour Productivity Monthly

KPIs M&R HQ-PC550 Breakdown and malfunction rate pa Monthly

ckaging

M&R HQ-PC820 Slow moving spare part value Quaterly

M&R HQ-PC830 Spare Part Stock turnover Quaterly

M&R HQ-160 Maintenance spare parts stock Quaterly

value per HL
Local Operational
KPIs
H&S - Health and Safety Lost time Accide Monthly
nts Rate

H&S - Health and Safety Days Lost Rate Monthly

Hygiene HQ-PC810 Hygiene and Housekeeping Index Quarterly

INDEX
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FUNCTIONAL KPIs (2/2)

Section ID Name Frequency

QA HQ- Off-trade Market Survey Quarterly

SKP1056

QA HQ-DVL70 Customer and consumer Complaint Monthly

s (Small pack)
Group
KPIs QA HQ-DVL75 Customer Complaints Monthly

QA HQ-PC700 Right First Time Monthly

QA HQ-PC810 Clean Brewery Monthly

Business
KPIs

Functional
KPIs

Local Operational
KPIs

INDEX
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LOCAL OPERATIONAL KPIs

Section ID Name Frequency

Packaging DP-PC700 Non-UF packaging report Daily
Packaging DP-PC600 Line Efficiency Daily

Group Utilities DP-UT10 Wastewater volume Monthly

KPIs Utilities DP-UT20 Wastewater Disposal Cost Monthly

Utilities DP-UT30 CO2 Consumption Ratio Monthly

Utilities DP-UT40 CO2 Collection Ratio Monthly

Utilities DP-UT50 COD ratio Monthly

Business M&R DP-MR10 Mean Time Between Failure Monthly
KPIs M&R DP-MR30 Top Ten Malfunction List Monthly

Functional
KPIs

Local Operational
KPIs

INDEX
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OTHER “KPIs”

Section ID Name Frequency

Overall HQ-NFPV Non-Fermented Production Volume Monthly

Group Overall HQ-FPV Fermented Production Volume Monthly

KPIs Overall HQ-DVP121 Total Production Volume Monthly

Business
KPIs

Functional
KPIs

Local Operational
KPIs

Other “KPIs”
INDEX
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