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Wa r n e r & S p e n c e r 03 June, 2024

The most complete


j ewel ry shop

Business
Plan
Wa r n e r & S p e n c e r 03 June, 2024

Agenda Overview
01 Executive Summary 06 Sales Funnel Analysis

02 Customer Demography 07 Analysis Feature

03 Sales Performance 08 Revenue Growth

04 Marketing Campaign 09 Customer Review

05 Digital Presence 10 Marketing Team Performance


Wa r n e r & S p e n c e r 03 June, 2024

Problems
Li mi t ed Foot Traffi c
Lo w fo o t t ra ff i c l e a d i n g t o r e d u c e d v i s i b i l i t y a n d s al es.

Out da t e d St ore Layou t


Ou t d a t e d s t o re l a y o u t i m p a c t i n g t h e o v e ra l l c u s t o m e r e x p eri en c e.

Li mi t ed Onl i ne Pre se nce


Mi n i ma l o n l i n e p res e n c e h i n d e ri n g a c c e s s t o a b ro a d e r c u s t o mer b as e.

In a d equa t e Cust o mer Enga gement


In su ffi ci en t cu s t o m e r e n g a g e m e n t h i n d e ri n g re p e a t b u s i n ess .
Wa r n e r & S p e n c e r 03 June, 2024

Solutions
Li mi t ed Foot Traffi c
I m pl e m e nt l oc al m ar ke t i ng i ni t i a t i ve s, col l a bor a t e wi t h ne a r by bus i ne sse s, a n d hos t p r om ot i o na l
e ve nt s t o i ncr e a se f oot t r a ff i c .

Out da t e d St ore Layou t


Re m o de l t he st or e l a yout t o cr e at e a bet t er at m osphe r e, i nc or por a t i ng m ode r n di s p l a ys a n d
c om f or t a bl e se a t i ng.

Li mi t ed Onl i ne Pre se nce


Es t a bl i s h a use r- f r i endl y websi t e , ut i l i z e wel l - known soc i a l m e di a f or pr om ot i on , a nd e na bl e e -
c om m e r c e ca pa bi l i t i e s.

In a d equa t e Cust o mer Enga gement


I m pl e m e n t a c ust om e r l oya l t y pr ogr a m , ga t he r f ee dba ck f or i m pr ove m e nt , a n d c o ndu c t pe r s on a l i z e d
out r e a c h t o bui l d l as t i ng r el at i onshi ps.
Wa r n e r & S p e n c e r 03 June, 2024

Key Metrics
Customer Acqui sit ion Cost (C AC)

T h i s me t ri c me a su re s t h e c o st o f
a c q u i ri n g a n e w c u st o me r. Ke e p i n g C AC
l o w i s v i t a l fo r c o st -e ffe c t i v e l y
e x p a n d i n g o u r c u st o me r b a se .

Invent ory Turnover Rate


T h i s me t ri c re v e a l s h o w fa st i n v e n t o ry i s
so l d a n d re p l a c e d . A h i g h t u rn o v e r ra t e
e n su re s e ffi c i e n t u se o f i n v e n t o ry a n d
mi n i mi z e s h o l d i n g c o st s.

Customer Lifeti me Val ue (CLV)

C LV re p re se n t s t h e t o t a l re v e n u e
e x p e c t e d fro m a c u st o me r t h ro u g h o u t
t h e i r e n t i re re l a t i o n sh i p wi t h t h e sh o p .
In c re a si n g C LV i n v o l v e s fo st e ri n g
c u st o me r l o y a l t y.
Wa r n e r & S p e n c e r 03 June, 2024

Unique Value
Proposition

At Wa rn e r & Sp e n c e r, we o ffe r mo re t h a n j u st j e we l ry. We


p ro v i d e a u n i q u e b l e n d o f t i me l e ss c ra ft sma n sh i p ,
c o n t e mp o ra ry d e si g n s, a n d p e rso n a l i z e d se rv i c e . Ou r
me t i c u l o u sl y c ra ft e d c o l l e c t i o n s t ra n sc e n d t re n d s a n d e a c h
p i e c e i s a st o ry o f d e d i c a t i o n a n d p a ssi o n .
Wa r n e r & S p e n c e r 03 June, 2024

S t rengt hs Weaknesses
• C ra ft sma n sh i p E x c e l l e n c e : Wa rn e r & Sp e n c e r t a k e s • L i mi t e d On l i n e Pre se n c e : T h e sh o p c u rre n t l y h a s
p ri d e i n d e l i v e ri n g j e we l ry o f i mp e c c a b l e mi n i ma l o n l i n e v i si b i l i t y, l i mi t i n g i t s re a c h i n t h e
c ra ft sma n sh i p . d i g i t a l ma rk e t .
• C u ra t e d C o l l e c t i o n s: T h e sh o p o ffe rs d i v e rse a n d • B ra n d R e c o g n i t i o n : Wa rn e r & Sp e n c e r fa c e s t h e
c a re fu l l y c u ra t e d c o l l e c t i o n s t h a t c a t e r t o v a ri o u s c h a l l e n g e o f e n h a n c i n g b ra n d re c o g n i t i o n t o st a n d o u t
t a st e s a n d o c c a si o n s. i n t h e ma rk e t .

Opport uni t i es Threats


• E-c o mme rc e E x p a n si o n : In v e st i n g i n a n e -c o mme rc e • L i mi t e d On l i n e Pre se n c e : T h e sh o p c u rre n t l y h a s
p l a t fo rm c a n o p e n a v e n u e s t o re a c h a wi d e r a u d i e n c e . mi n i ma l o n l i n e v i si b i l i t y, l i mi t i n g i t s re a c h i n t h e
• Lo c a l C o l l a b o ra t i o n s: C o l l a b o ra t i n g wi t h l o c a l d i g i t a l ma rk e t .
b u si n e sse s o r i n fl u e n c e rs c a n e n h a n c e v i si b i l i t y a n d • B ra n d R e c o g n i t i o n : Wa rn e r & Sp e n c e r fa c e s t h e
a t t ra c t c u st o me rs. c h a l l e n g e o f e n h a n c i n g b ra n d re c o g n i t i o n t o st a n d o u t
i n t h e ma rk e t .
Wa r n e r & S p e n c e r 03 June, 2024

Cr af t s man s h i p Mas t er y
E x p ert Ar t i san s: Ou r seaso n ed art i san s en su re each p i ece
i s a mast erp i ece, d i st i n g u i sh i n g u s fro m mass-p ro d u ced
al t ern at i v es.

Cu r at ed Co l l ect i o n s
Di st i n ct i v e S t o ri es: Ou r co l l ect i o n s g o b ey o n d j ewel ry,
t h ey ar e carefu l l y sel ect ed st o ri es, o fferi n g t i mel ess an d
d i st i n ct i v e p i eces i n a mark et sat u rat ed wi t h g en eri c

Unfair
o p t i o n s.

I n n o v at i v e On l i n e P r es en ce

Advantages S t rat eg i c In t eg rat i o n : Warn er & Sp en cer st rat eg i cal l y


b l en d s p h y si cal an d o n l i n e p resen ce, cap t u ri n g fo o t t raffi c
wh i l e t ap p i n g i n t o t h e g ro wi n g o n l i n e j ewel ry mark et .
Wa r n e r & S p e n c e r 03 June, 2024

Marketing Channels
E -co m m erce P la tfo rm S o cial M ed ia P resen ce L o c al C o lla b o ra tio n s

On l i n e St o re : A u se r- So c i a l M e d i a M a rk e t i n g : Pa rt n e rsh i p s wi t h L o c a l
fri e n d l y o n l i n e p l a t fo rm fo r e n g a g i n g c o n t e n t , i n fl u e n c e r B u si n e sse s: C o l l a b o ra t i n g
c u st o me rs t o e x p l o re a n d c o l l a b o ra t i o n s, a n d t a rg e t e d wi t h l o c a l b o u t i q u e s a n d
p u rc h a se o u r c u ra t e d j e we l ry a d v e rt i si n g t o b u i l d b ra n d re t a i l e rs t o e x p a n d o u r
c o l l e c t i o n s. a wa re n e ss. p h y si c a l p re se n c e .
Wa r n e r & S p e n c e r 03 June, 2024

Consumer Segments

Tim e le ss E le g a n c e Tre n d se ttin g Fa s h io n Pe rso n a liz e d Sto ry


En th u s i a s ts A fic io n a d o s Se e k e rs
C ha r a c te r is tic s : A p pr e c ia te s C ha r a c te r is tic s : F a s hio n- f or w a r d C ha r a c te r is tic s : Va lu es je w e lr y a s
c la s s ic , tim ele s s p ie c e s w ith in divid ua ls s ee k ing c on te m por a r y a f or m o f s e lf- e x pr e s s io n,
tr a d itiona l de s ign s a n d e n dur ing a nd bo ld je w e lr y th a t pr e f e r r in g p er s on aliz e d a n d
a pp ea l. c om ple me n ts the la te s t tr e nd s . c us to miza b le o ptions .
Wa r n e r & S p e n c e r 03 June, 2024

Cost Structure and Revenue Stream


Income Statement Q1 Q2 Q3 Q4

Revenue generated from the sale of jewelry in the physical store. $5000

Employee salaries, insurances, and building rent. $500

Raw materials and inventory costs $1500

Artisan wages $400

Clean profit $2600


Wa r n e r & S p e n c e r 03 June, 2024

Profi tability Assurance


By st rat eg i cal l y man ag i n g co st s an d d i v ersi fy i n g rev en u e st reams, Warn er & Sp en cer en su res
t h at t h e p r o fi t marg i n co n si st en t l y su rp asses t o t al ex p en ses, secu ri n g fi n an ci al st ab i l i t y an d
su st ai n ed g r o wt h .

Income

Out come
Wa r n e r & S p e n c e r 03 June, 2024

Cost Structure and


Revenue Stream
By st rat eg i cal l y man ag i n g co st s an d d i v ersi fy i n g rev en u e st reams,
Warn er & S p en cer en su res t h at t h e p ro fi t marg i n co n si st en t l y
su rp asses t o t al ex p en ses, secu r i n g fi n an ci al st ab i l i t y an d su st ai n ed
g ro wt h .
Wa r n e r & S p e n c e r 03 June, 2024

Whiteboard Page
Handcrafted Gemstone Unique

Artisan Jewelry

Pendants Artisan Custom


Wa r n e r & S p e n c e r 03 June, 2024

The most complete


j ewel ry shop

Thank You

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