CHAPTER TWO

Attitude
Learning
objectives
At the end of this
session, you will:
1. Define the meaning of
attitude.
2. Explain the components,
importance, and how
Attitude
Attitude is defined as a stable
set of tendencies of opinion,
interest or purpose involving
expectancy of a certain kind
of experience and readiness
with an appropriate response.
Attitude
To make it simpler &
specific, attitude is a your
way of looking or a point of
view at something and can be
defined as your mental state.
Components
of Attitude
Attitude has three (3) components represented by
the ABC model of attitudes. This stands for
Affective, Behavioral, and Cognitive.
Components
of
The
Attitude
affective
component involves
your feelings or
emotions about
something. The
behavioral
component is the
way your attitude
 Attitude
Formation
While attitudes are
learned through the
years, there are some
inherited
characteristics that
may be acquired
through nature and/or
Attitude
Formation
Your personal
experiences with
people and situations
develop our attitude
towards such persons
and situations.
Attitude
Formation
Perception is the
result of a complex
interaction of various
senses such as
feelings, seeing,
hearing and so on and
plays an important
Attitude
Formation
When we like
someone, we try to
emulate that person’s
attitude.
Attitude
Formation
Our association with
the group we belong
to strongly influences
our attitude. Our close
association with a
group would
encourage us to be
Attitude
Formation
Personality
traits
is a set of
and
characteristics, habit
patterns and
conditioned responses
to certain stimuli that
formulate the
 Motiva
tion
Stress
Manage
ment Interper

Importance of Career
sonal
Relation
s

Attitude
Is attitude important? This is
probably one of the questions you
Succe
ss
Decisi
may have in mind, especially in on
choosing or landing a career in Makin
the future. While your intellect Producti g T
may lead to a better future, it is vity w
important to understand your own Leade
 Motiva
tion
Importance of Stress
Manage

Attitude
Career ment Interper
sonal

Success Relation
s

Performance is a parameter to Decisi

measure employees’ success in on
the workplace. Performance leads Makin
to success either through Producti g T
promotion or increased vity w
compensation. Leade
 Motiva
tion
Importance of Stress
Manage
Producti
Attitude
ment Interper
sonal
Relation
vity Career
Succe
s

An employee with a positive Decisi

ss
attitude tends to take more on
interest and responsibility and Makin
will provide better work, which in g T
turn will improve productivity w
Leade
 Motiva
tion
Importance of Stress
Manage

Leadersh
Attitude
ment Interper
sonal
Relation
ip Career
Succe
s

Positive attitude demonstrated by Decisi

ss
leaders or employee will result in on
proper communication between Makin
the subordinate which will lead to Producti g T
efficient work. vity w
 Motiva
tion
Importance of Stress
Manage

Teamwor
Attitude
ment Interper
sonal
Relation

k Career
Succe
s

Decisi
positive attitude of employees ss
helps to appreciate each other’s on
competencies and work as a team Makin
for achieving common objectives. Producti g
vity
Leade
 Motiva
tion
Importance of Stress
Manage

Decision
Attitude
ment Interper
sonal
Relation
Making Career
Succe
s

An employee with a positive ss

attitude and mindset will help
employees to make better
decisions, in an objective manner Producti T
vity w
Leade
Importance of Stress
Manage
Motivati
Attitude
ment Interper
sonal
Relation
on Career
Succe
s

An employee with a positive Decisi

ss
attitude will always be mentally on
prepared to face any obstacle in a Makin
job. Producti g T
vity w
Leade
 Motiva
tion
Importance of Stress
Manage

Attitude
ment
Interpersonal
Relations Career
Succe
Customers prefer to make relation Decisi
ss
with someone who is positive in on
nature. Makin
Producti g T
vity w
Leade
 Motiva
tion
Importance of
Attitude
Interper
Stress sonal
Relation
Management Career s
Succe
Positive attitude and thinking will Decisi
ss
reduce the stress of an employee on
and with reduced stress employee Makin
can take a better decision and Producti g T
increase their productivity which vity w
results, employees, to enjoy better Leade
 THE END
Attitude