EKLAVYA ACADEMY

COMMERCE & MANAGEMENT

BUSINESS MANAGEMEN

By,
Mrs. Abhilasha.N
Mcom, MPhil, NET-JRF,SET, (Ph.D. in commerce),
Contact No: 9620925899
 MEANING OF HUMAN RESOURCE
MANAGMENET
“ HRM is the art of procuring, developing and maintaining a competent workforce
to achieve the goals of an organisation is an effective and efficient manner”

According to Leon C. Megginson “From the national point of view human resources are
knowledge, skills, creative abilities, talents, and attitudes obtained in the population;
whereas from the view-point of the individual enterprise, they represent the total of the
inherent abilities, acquired knowledge and skills as exemplified in the talents and
aptitude of its employees”.

In simple words, HRM is a process of making the efficient and effective use of human
resources so that the set goals are achieved.

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 STRATEGIC MANAGEMENT

“ Set of managerial decisions and actions that determine the long term performance of
a corporation”
“Strategic HRM is the integration of HRM with strategic goals and corporate strategy so
as to improve business performance and achieve organisation goal.
STEPS:
Environment Scanning

Strategy formulation

Strategy implementation

Evaluation and control

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 HUMAN RESOURCES PLANNING
“Process of getting the right number of qualified people into
the
right job at the right time, so that an organisation can meet
its objectives”

PROCESS OF HRP:

• Forecasting the demand

• Preparing man power inventory
• Determining manpower gap
• Formulating HR Plan

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 RECRUITMENT
“Positive process of searching for prospective employees and
stimulating them to apply for the jobs in an organisation”
SOURCES OF RECRUITMENT:
INTERNAL SOURCES EXTERNAL SOURCES
Promotion Press advertisement
Transfer Campus recruitment
Employee referral Labour contractor
Retried Job fairs
Retrenchment
Upgradations

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 RECRUITMENT PROCESS
1. Recruitment planning
2. Strategy development
3. Searching
4. Screening
5. Evaluation and control

Identify vacancy – prepare job description & specification – advertise the

vacancy – managing the responses – short listing – arrange interview –
conducting interview and decision making

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 JOB
“It is the process of collecting information
ANALYSIS related to specific job. Such information
helps in the preparation of job description and job specification”
“systematic way of gathering information about the job”

JOB DESCRIPTION (Position)

“It is a written statement of the content of any particular job and derived from
analysing the job”
“Factual statement of duties and responsibilities of a specific jobs”
It contains job identification, summary, relationship, duties and responsibilities and
standard of performance and working condition”
JOB SPECIFICATION
“Statement of the minimum acceptable human qualities necessary to perform
a job”
It includes skills, knowledge, ability, experiences needed for the job”
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 JOB EVALUATION
“Systematic and orderly process of determining the worth of a job in relation to other
job”

Job Evaluation process:

Job description – approval – review – evaluation - confirmation

JOB DESIGN
“It is the process of rearranging tasks and responsibilities to better align
roles with the changing environment inside and outside the organisation”

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 JOB DESIGN
“It is the process of rearranging tasks and responsibilities to better align
roles with the changing environment inside and outside the organisation”

METHODS OF JOB DESIGN:

a. JOB ROTATION: Shifting of an employee from one job to another without any change
in the job.

b. JOB ENLARGEMENT: Process of increasing the scope of a job by adding more tasks
to it. Its horizontal expansion in a job.

c. JOB ENRICHMENT: Designing a job which provides greater autonomy for planning
and controlling his own performance based on the assumptions that it motivates
employees the job itself by providing opportunity for achievement, growth and
recognition. It is a vertical expansion in a job. Its given by Frederick Herzberg, 1968

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 SELECTION
“Negative process of choosing the most suitable persons out of
all the applicants”
STEPS IN SELECTION PROCESS:

1. Inviting application
2. Receiving application
3. Scrutiny of application
4. Written test
5. Psychological test
6. Personal interview
7. Reference check
8. Medical examination
9. Final selection
10. Placement EKLAVYA- 9620925899
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 TYPES OF SELECTION
TEST
a) Trade test
b) Pschological test
- Aptitude test
- Intelligent test
- Interest test
- Knowledge test
- Personality test
- Judgement test
- Dexterity test

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TRAINING

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ABHI TUTORIAL -
 TRAINING AND
DEVELOPMENT
TRAINING (MANY) DEVELOPMENT (ONLY)
It is the process in which employees get an It is a educational process which is
opportunity to develop skills, competency concerned with overall growth of
and knowledge as per the job requirement the employees
Short term and present Long term and future
Job oriented and specific job related Career oriented and aims at
conceptual and general knowledge
Improves work performance of the To prepare employees for future
employees challenges
Reactive process to meet current Proactive process to meet
needs future needs
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TYPES OF
TRAINING
ON THE JOB TRAINING
(Trainee learns under the guidance and
supervisions of the supervisor)
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DEVELOPMENT (ONLY)
(Trainee learns outside the organisation and devote
full time on learning)
 SUCCESSION PLANNING
“Process of identifying and developing new leaders who can replace old leaders
when they leave, retire or die”. It is also called as “REPLACEMENT
PLANNING”

PROCESS OF SUCCESSION PLANNING:

1. Identify positions
2. Identify skills
3. Assess the people
4. Develop plan
5. Monitor plan
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 HUMAN RESOURCE DEVELOPMENT

SIX SIGMA
Motorola corporation introduced this concept which aims to improve quality and reduce
cost so as to increase customer satisfactions. The ultimate target is zero defect
production and process.
DMAIC : Define, measure, analyse, improve and control
KAIZEN:
“It refers to continuous improvement with the involvement of everybody in
the organisation so as to generate customer value”
BENCH MARKING
“It is given by Xerox Corporation. It is the process of identifying, studying and building
best practices in industry to match competitors.

TOTAL QUALITY MANAGEMENT (TQM)

“It is the continuous improvement in all aspects of an organisation with the
involvement of everyone” EKLAVYA- 9620925899
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