The impact of applying Facilities Management and Patient Safety (FMS) Standards on The Reliability of The Hospital

Utilities Operation
Mobark Aldossari, Student NO. 2090143
University of Bristol

Introduction Aim and Objectives

This research is aiming to investigate the impact of applying Facilities Literature Review Methodology
Facilities Management and Safety (FMS) for healthcare buildings has Management and Safety (FMS) accreditation standards on hospitals’
requirements that differ from other facilities due to the nature of the operation and patient safety in the Kingdom of Saudi Arabia
client (Patient) and the services provided by the facility. The main objectives of this research were: QUESTIONNAIRE
INTERVIEW
QUESTIONNAIRE
• Definition QUESTIONNAIRE / INTERVIEW
Main aspects in Hospital FMS standards INTERVIEWS OBSERVATION
Building Safety Life / Fire safety Hazardous materials and Security
• To identify the role of Facility Management FM in providing the ideal, Accreditation • Standarisation
PILOT TESTING
OBSERVATION
• Why?/ Motivation DATA
waste disposal safe and secure environment to afford a healthcare service. COLLECTION
DATA ANALYSIS

Medical Utilities management Disaster Preparedness Infection Prevention and

• To investigate the impact of implementing Facilities Management and
technology Control
Safety (FMS) accreditation standards on effectiveness and reliability of A combination of sequential and exploratory research methods will be
During the last decade, Saudi Hospitals started applying for
hospital operation. used as shown in the above figures to achieve the research objectives.
accreditations in quality and patient safety such as the Saudi Council for • Facilities Management (FM)
Facilities • Safety Quantitative and qualitative data will be collected and analysed in
Accreditation of Health Facilities (CBAHI) and the Joint Commission • To define the challenges that prevent the application of FMS standards Management and • CBAHI Facilities Management and Safety several stages.
International (JCI). (Ahmadi, 2010). Safety (FMS) 1- Qualitative primary data (Interviews and Observations)
• To measure extent of the comply of CBAHI with international standards (FMS) Standards
Motivation: 2- Quantitative primary data (Questionnaires)
and accreditation bodies such as JCI (Joint Commission International),
- Author's job responsibilities as director of operation and maintenance 3- Qualitative and Quantitative secondary data through the hospitals’
International Facility Management Association (IFMA) and The Institute
department and head of facilities management and safety committee in Wadi quality reports.
of Asset Management (IAM).
Al Dawasir Armed Forces Hospital motivate him to gain a deeper • Facilities Management Process Flow chart
understanding of the impact of applying the accreditation standards on Dissertation structure Improvement of • Procurement and Contract Management Case studies will be selected at three levels: Large (reference) hospitals,
facilities management. • Assets Management
(FMS) Performance medium hospitals and small hospitals with less than 100 beds.
• Performance Management
- Furthermore, the occurrence of disasters that the author believes that Two hospitals will be nominated from each category, one of which holds
facilities management may be able to avoid or minimize their damage, CBAHI accreditation and the other did not succeed in accreditation.
CH2: Literature CH4: Analysis and CH5: Conclusion &

prompted the author to go into this research.

CH1: Introduction
Review
CH3: Methodology
Discussion Recommendation Secondary data will be collected from hospitals, in addition to collecting
* According to the Ministry of Health statistics reports for 2015, there were primary data through interviews and an opinion poll, and then
Challenges of comparing variables and performance indicators.
1306 people infected by Middle East respiratory syndrome coronavirus Hospital • Challenges of Hospital Accreditation
(MERS-CoV) and 555 people died. The reports show that 32% of those CBAHI Essential Safety Requirements (ESR) will be the criteria used to
• Timeline and Limitations Accreditation lead comparisons and evaluate hospital compliance.
infected with the virus have acquired infection inside healthcare facilities.
Research limitations are four main factors:
i. The lack of literatures discussing FMS impact on patient safety in Saudi
Data Analysis
Hospitals.
ii. Distance from the Case Studies which located in Saudi Araba.
Methodology Tools and software were used in data collection and analysis such as
SPSS, Qualtrics, Excel and MaxQDA.
iii. Time factor was affecting the author’s ability to do more investigations
and experiments on the case studies. INTERVIEW
iv. Research words count forced the author to narrow and precise the
* The results of the investigation into the fire disaster in Jazan Hospital, research aspects.
which led to the death of 25 people, indicate that the fire was caused by a PRIMARY CASE STUDY
short circuit under the poor design, implementation, operation and DATA OBSERVATION

maintenance of electrical, air conditioning and safety systems in the hospital.

(Ministry of Health, 2015) QUESTIONNAIRE
DATA
Saudi Hospital Fire By Reason COLLECTION
120
60 LITERATURE
0 REVIEW
SECONDARY
DATA
QUALITY
MANAGEMENT
REPORTS

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