Group A10

y A key area where satisfactory performance is required for

the organization to achieve its goals

y A means of identifying the tasks and requirements needed

for success
y At the lowest level, CSFs become concrete requirements y A means to prioritize requirements

y Goals:
y Increase the turnover by leveraging on the large store

network y Increase the margins to ensure sustainability and growth of the enterprise
y The Value propositions of FoodWorld are:
y Quality and Price y Varied Choice and Shopping Experience

y Improving Distribution strategy

Replenishment frequency,

Picked Quantity-Indent Quantity, SKU Count

y Better Merchandising function

Share of brands in target

market vs. FoodWorld, Revenue share contributed by SKU

y Pricing

Price advantage compared to market, FoodWorld

Customer Rating for price.

y Customer Value - Sales Value per Customer, Value per Bill y Shopping Experience

FoodWorld Customer Rating, Footfalls

Thank You