Tanetra Austin Tri-State Institute, 2010

Involvement

An approach taken to improve quality and productivity.

Motivation

Helps individuals to understand the utilization of employee involvement to achieve process improvement.

Motivational Quote Obstacles are things a person sees when he takes his eyes off his goal. E. Joseph Cossman

Maslow's Hierarchy of Needs

Abraham Maslow developed the first and most popular motivational theories. He stated that motivation is best explained in terms of hierarchy.

What is Hierarchy

A series of ordered groupings of people or things within a system.

Levels of Hierarchy
y According to Maslow, there are five levels of

hierarchy relating to motivation:

5.Self-actualization
(control and freedom)

4.Esteem
(pride and self-worth)

3.Social
(need to belong)

2.Security
(a safe place to work and job security)

1.Survival
(food, clothing, and shelter)

Achieving a Motivated Work Force

1. 2. 3. 4. 5. 6. 7. 8.

Know thyself Know your employees Establish a positive attitude Share the goals Monitor progress Develop interesting work Communicate effectively Celebrate success

What is Empowerment

Increasing the spiritual, political, social, or economic strength of individuals and communities.

Employee Empowerment

Requires individuals to be held responsible for accomplishing a whole task. In order to create the empowered, three conditions are necessary:
Everyone must understand the need for change The system needs to change to the new paradigm The organization must enable its employees

1. 2. 3.

Teams Work
Teams work for the following 3 reasons: 1. Many heads are more knowledgeable than one 2. Each member has the ability solve problems 3. Each member develop characteristics of subconscious communication with each other that allows them to do a better job

Recognition and Rewards

Both go together to form a system for letting people know they are valuable members of the organization.

Recognition is a form of employee motivation in which the organization publicly acknowledges the positive contributions an individual or a team has made.

Reward is considered as tangible goods.

Benefits of Employee Involvement

Involving employees and empowering them, provides the opportunity for continuous process improvement. It also improves quality and increase productivity, because employees: Make better decisions Implement and support decisions Able to spot areas of improvement Take immediate corrective action

Abraham Maslow (n.d.). The Web Space. Retrieved from http://webspace.ship.edu/cgboer/maslow.html

Works Cited

Besterfield, Dale, H ., Besterfield-Michna, Carol, Besterfield, H. Glen, Bestergield- Sacre , Mary,.(2003) Employee Involvement. Helba Stephen. Yarnell Debbie. (Eds), Total Quality Management (pgs. 55-80) Location: Upper Saddle River, New Jersey

Hierarchy (n.d.). The Word Net. Retrieved from http://wordnetweb.princeton.edu/perl/webwn?s=hierarchy

Involvement (n.d.). The Hub. Retrieved from http://hubpages.com/hub/team-building-cmoe