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HedEx Lite
HedEx Lite
HedEx Lite
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Huawei Confidential
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Contents
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What Is HedEx Lite Features What's New in HedEx Lite V100R003 Glossary
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Getting Started with HedEx Lite Functions of HedEx Lite Problem Handling
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Features
HedEx Lite has the following features: Occupies disk space of only 5 MB and small memory space. Does not need to be installed (if the software package is compressed, decompress it). Contains multiple libraries, allowing users to browse documents of different products and different versions in a centralized manner. Provides powerful search functions, allowing users to quickly find desired information. Supports automatic library upgrade, allowing users to obtain the latest Huawei product
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documentation in a timely manner. Supports automatic software upgrade, allowing users to obtain the latest version of HedEx Lite in a timely manner.
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Library management
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Glossary
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HedEx Lite A tool used to browse, search, and upgrade Huawei product documentation. HedEx is pronounced as [`hediks] and is the acronym of Huawei Electronic Documentation Explorer. HedEx Lite is the singleuser edition of HedEx and uses small disk space and memory space. Product documentation Documents delivered to customers along with Huawei products. Product documentation includes solution description, system description, product description, installation manuals, and reference manuals. Product documentation provides guidance for understanding, operating, and maintaining Huawei products.
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hdx file The specific format of Huawei electronic documents. The file name extension is .hdx. An .hdx file can be opened only in HedEx Lite. library An .hdx file. basic library An independent library that can be directly uploaded to HedEx Lite. extend library A library used as a supplement to a basic library. upgrade boot file The upgrade boot file is specific for upgrading HedEx Lite libraries and is in .hdxi format. It contains information about the libraries to be uploaded.
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Contents
HedEx Lite Overview Getting Started with HedEx Lite
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Obtaining HedEx Lite and Libraries Operating Environment Starting HedEx Lite Viewing and Uploading Libraries HedEx Lite Tray Icon Web UI
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From the CD-ROM shipped with a device: You can obtain the documentation CD-ROM from the accessories shipped with a device. HedEx Lite and libraries are available in the CD-ROM. Using other methods: Use the Online Query function of HedEx Lite. Log in to http://support.huawei.com and download HedEx Lite on the homepage. Then click the link as shown in the following figure for details about how to obtain libraries at http://support.huawei.com.
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Operating Environment
Software Hardware Operating System
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Other Requirements
Microsoft Internet Explorer 6.0/7.0/8.0 Mozilla Firefox 3.0/3.5/4.0 Google Chrome 3.0/4.0/5.0/6.0/7.0/8.0 /9.0
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Microsoft Windows 2003 Microsoft Windows XP Professional Microsoft Windows Vista Home Basic, Ultimate, Business, and Enterprise
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Memory: 512 MB or above CPU: 1.8 GHz or above Free disk space: 2 GB or above
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later
Microsoft Windows 7
or later
If the CPU of 3.0 GHz and memory of 1.5 GB are configured, HedEx Lite can support libraries with the maximum size of 10 GB.
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If you have saved HedEx Lite on your computer, go to its save path and double-click the HedExLite. exe file. If you are running the documentation CD-ROM, perform any of the following operations: In the window as shown in the following figure, click Run to start HedEx Lite. Copy libraries from the CD-ROM to the same local path as HedEx Lite or copy both libraries and HedEx Lite to your computer. Copy HedEx Lite to your computer, go to its save path, and then double-click the HedExLite. exe file.
Copy libraries from the CDROM to the same local path as HedEx Lite.
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If you have obtained libraries, click Library Management on the Admin page and upload libraries. If HedEx Lite does not contain the library that you require, you can access http://support.huawei.com to obtain the library and then upload it to HedEx Lite. If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts automatically for you to view the library. This library, however, is not uploaded to HedEx Lite. Therefore, this library is not displayed on the Home page after you restart HedEx Lite.
Open a library. You can go to the previous or next topic and view the sequence number (for example, 306) of the current topic in the library.
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You can double-click the HedEx icon to open the HedEx Web user interface (UI).
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Web UI Homepage
1. After HedEx Lite starts, its homepage is displayed.
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3. Click a library to view its content. 5. Click the icon to upgrade the library.
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Contents
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HedEx Lite Overview Getting Started with HedEx Lite Functions of HedEx Lite
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Advanced Search Automatic Library Upgrade Creating Remarks Providing Feedback Creating Favorites Library Management Printing Documentation by Page or Node Automatic HedEx Lite Upgrade
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Problem Handling
Tip: Play slides in view show mode so that you can click the links in the slides.
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Advanced Search
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Search mode Exact search Boolean logic search Wildcard search Fuzzy search
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As shown in the following figure, search results are sorted by three categories and then further classified based on scenarios. Note: In practice, the search categories for a library is associated with the search design of the library.
Categories Scenarios
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Note: 1. The follow requirements must be met: You can access http://support.huawei.com. If your account for logging in to http://support.huawei.com is changed, you need to update the account information on the Upgrade Parameter page.
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If a Huawei product is upgraded, a Huawei engineer fills in a software application form for pushing the latest libraries to a specific customer who uses HedEx Lite. Then HedEx Lite prompts the customer for library upgrade, helping obtain the latest libraries in time.
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HedEx Lite automatically detects for new libraries available on http://support.huawei.com based on the value of Frequency that you specify. If there are libraries to be upgraded, a message is displayed in the taskbar tray.
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Assume that the libraries of Quidway S9300 V100R002C00_05 exist in HedEx Lite. If new
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versions of libraries are released on http://support.huawei.com, the list of upgrade tasks is displayed below after you click Upgrade libraries.
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Enter a correct product name. When you enter the first letter of a product name, HedEx Lite automatically displays all related product names for your reference.
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Note: Huawei engineers and customers have different rights, so the libraries that they can browse in HedEx Lite are also different. Generally, the libraries that you obtain after clicking Online query in HedEx Lite are the same as those that you obtain from http://support.huawei.com. The Obtaining the HedEx Lite Software and Libraries page is displayed. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential The Viewing and uploading Libraries page is displayed. Page 20
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Rollback succeeded.
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Creating Remarks
When viewing a library, you can create a remark as you please.
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Managing Remarks
1. Query remarks by author, title, date, or content. 2. Click Import to import the remarks that are exported from HedEx Lite. 3. Click Export to export remarks to an Excel file.
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Tip: The import and export functions are used for data backup, data migration, and batch feedback.
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Providing Feedback
You can provide feedback if you have any doubts, suggestions, or requirements.
Enter your feedback and click Submit. You can go to My Support to view replies.
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Click View Your Feedback to view replies. When you click Email Feedback, your local email client will be invoked automatically. You can send your feedback to the default email address support@huawei.com.
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Creating Favorites
When viewing a library, you can create a favorite for the page that you frequently view.
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On the Favorites page, you can view all favorites. If a favorite title is unavailable, the related library does not exist and therefore cannot be opened.
Click a favorite to view specific document content.
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Managing Libraries
On the Library Management page, you can:
Upload a library. To upload multiple libraries at a time, click Add More and then click Browse to add more libraries.
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HedEx Lite automatically accesses http://support.huawei.com to check for its later version every seven days after its first start. If a later version is detected, a message is displayed prompting you to download and upgrade HedEx Lite. Alternatively, you can check for a later version of HedEx Lite by using the HedEx Lite icon on the taskbar.
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Note: To upgrade HedEx Lite, you must have an equipment customer account or a Huawei engineer account at http://support.huawei.com. During HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the earlier HedEx Lite moves to HedEx Lite of the latest version.
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Contents
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HedEx Lite Overview Getting Started with HedEx Lite Functions of HedEx Lite Problem Handling
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Problem Handling
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(1) When customers encounter any problem in the use of HedEx Lite, the customers can contact Huawei front-line engineers for technical support or call the Huawei Customer Service Hotline or package the log folder under the HedEx Lite path and send it to support@huawei.com. (2) When customers or Huawei front-line engineers encounter any problem in the use of HedEx Lite, they can submit the problems in the iCare based on the product. (3) When the second-line cannot solve a HedEx Lite problem, the problem is submitted to the third-line, that is, the HedEx Lite coordinator of the corresponding product line for solution, or you can also contact the coordinator of the Information Tools Department directly for help.
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Note: HedEx Lite is an attribute of documentation, pay attention to the following points when submitting problems in the iCare: Select Document in Root Cause, and enter HedEx Lite information in Work Note. When the HedEx Lite applies to multiple products, select the product that the submitter is responsible for.
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Thank you
www.huawei.com
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