Professional Documents
Culture Documents
Anshu Yadav Rakesh Kataria Rituparna Neog Subhasmita Panigrahi Nift, Mfm-2 SEM
Anshu Yadav Rakesh Kataria Rituparna Neog Subhasmita Panigrahi Nift, Mfm-2 SEM
What is a
Brand?
A brand is aname,term,sign,symbol,or design, or a combination of them ,intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition-American Marketing Association(AMA)
It depends on the
Brand experience
External
Internal
Business Process Customer Relations Brand Values Training Quality Staff Motivation Recruitment Policies Technology
EXTERNAL
INTERNAL
Physical
Product features, symbols & attributes
Personality
Character & attitude
Relationship
Beliefs & association
Culture
Set of Values
Reflection
Customers view of the brand
Self-Image
Internal mirror of customer as user of brand
Adidas ADIDAS
Picture of Sender Picture of
Sender
Physique E X T E R N A L I S A T I O N
Sports and fitness
E x t e r n a l i Quality and heritage z a t i o n
Personality
Traditional, conservative, collective
I n t e r n a l European, Traditional i z a t i o n
Relationship
Culture
Reflection
Self Image
I N T E R N A L I S A T I O N
An exterior tangible facet communicating physical specificities, color, form and brand qualities. Physique is the starting point of branding and therefore it forms the brands backbone. SPORTS FITNESS
An internal intangible facet which forms the character, soul and brand personality which are relevant for brands. TRADITIONAL CONSERVATIVE COLLECTIVE
Symbolizes the organization, its country of origin and the value it stands for EUROPEAN TRADITIONAL
Pepe Reina, Xabi Alonso, Jamie Carragher and Steven Gerrard show off their new Adidas kits back in 2006, when Liverpool unveiled a new deal
An external intangible facet reflecting the customer as he or she wishes to be seen as a result of using a brand. So called: the target outward's mirror. GOOD SPORTSMANSHIP TEAM PLAYER STRONG WORK ETHIC
An external intangible facet reflecting the customer attitude towards the brand. So called: the target internal mirror
COMPETITING
Adidas VODAFONE
Physique
Network and connectivity, pug, Zoo zoo Red color, offers
Picture of Sender Picture of
Sender
Personality
Warm, friendly, helpful and reliable
I n t e r n a l i z a t i o n
E X T E R N A L I S A T I O N
E x t e r n a lHelpful, i Togetherness z a t i o n
Relationship
Culture
Users empowerment
Reflection
Picture of Receiver
Self Image
Person who is ready to help ,easy going and keeps in touch with his/her friends
I N T E R N A L I S A T I O N
An exterior tangible facet communicating physical specificities, color, form and brand qualities. Physique is the starting point of branding and therefore it forms the brands backbone. NETWORK & CONNECTIVITY RED COLOR ZOOZOOS PUG OFFERS
An internal intangible facet which forms the character, soul and brand personality which are relevant for brand WARM FRIENDLY HELPFUL RELIABLE
Symbolizes the organization, its country of origin and the value it stands for USERS EMPOWERMENT
An external intangible facet reflecting the customer as he or she wishes to be seen as a result of using a brand. So called: the target outward's mirror. AN ANIMAL LOVER A LOVABLE PERSON
An external intangible facet reflecting the customer attitude towards the brand. So called: the target internal mirror PERSON WHO IS READY TO HELP EASY GOING COOL A PERSON WHO KEEPS IN TOUCH WITH HIS FRIENDS
Brand Identity? The visual aspects that form part of the overall brand.
What is a
A brand identity represents your company's values, services, ideas and personality.
CORE IDENTITY
EXTENDED IDENTITY