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Case Study

Agenda

Honeywell business segmentation Knowledge transfer Divesting defence oriented segment

Business Segmentation
Sales in 1991

Home & Building Control (50%) Industrial Automation & Control Supplies (50%) Space & Aviation (40%) Others

Economic & Financial Indicators for Honeywell


Year Sales (mil $) Net Income (mil $) Cap Spendin g (mil $) R&D (mil $) ROE (%) ROI (%)

1991 1990 1989

6193 6309 6059

331 372 550

270 252 268

301 280 284

19.2 20.6 33.5

15.4 17.4 23.2

Major Divisional Data for Honeywell


1989 Sales by Line of Business Home & Building Industrial Space & Avionics All Other Operating Profits by Line of Business Home & Building 225 237 229 2077 1491 2004 486 2197 1653 2071 388 2249 1627 2132 185 1990 1991

Industrial Space & Avionics


All Other Sales by Geographic Area United States Europe Other Areas Duplications/Eliminations

137 111
21 4568 1171 587 (267)

220 200
19 4512 1423 631 (256)

224 226
(3) 4333 1455 683 (278)

Agenda

Honeywell business segmentation Knowledge transfer Divesting defence oriented segment

Knowledge transfer
Honey well instruments were used in Avionics industry in both civil and military aircrafts. Sustenance was possible when they transferred knowledge within the business segments from one application to other.

Further improvement
Client feedback Implementation new methods of installation as per client recommendation. This enabled them to reduce cost of manufacturing and installation. Developed R&D outside the lab with the help of market conditions

Strategies for further growth


Honeywell managed to get multiple projects which required expertise from different segments Strategic alliance with firms like

Becthel construction
DuPont Chemicals Digital equipments Computers

Transferring marketing know how

It is possible to some extent


When products segments are related
Product attributes have something in common Eg selling climate control products HVAC

Honeywell product range consists of surveillance control systems and biometric systems
The above systems are similar attributes so

transferring marketing know how is not a problem

When serving different segments

Industrial segment
Requires more

customization as per requirement Industrial products has to be of higher ratings Eg temperature control over 4 ton capacity machines are more of refrigeration than air-conditioning

Comm. Segment Standardized products Products has to be easy to install eg AC machines less than 4 tonns

Can it be same?
Cannot be same as requirements are different and product attributes are different If you know the product then only you can market the product If marketing well, then selling is not an issue

Agenda

Honeywell business segmentation Knowledge transfer Divesting defence oriented segment

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