HUAWEI

Installation and Configuration 4 Installation Steps

Step 1: Install EC321 Manager Step 2: Insert the Data Card in the laptop Step 3: Installs the driver Step 4: Start EC321 Manager

Attention! :Do not insert the Data card before installing the EC321 Manager.
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Installation of EC321 Manager

Step 1:


Insert the CD in to the CD ROM Drive

Installation will start automatically. (If not, execute the setup.exe file in the CD )

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Installation of EC321 Manager

License Agreement

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Installation of EC321 Manager

Choose your installation destination location

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Installation of EC321 Manager

Select program folder

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Installation of EC321 Manager

Installing

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Installation of EC321 Manager

Setup complete!

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Shortcut Icon

The shortcut icon will appear on the desktop

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Inserting the data card

Step 2:


Insert your EC321 data card into the PCMCIA slot of your laptop

Pull out antenna

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Hardware Driver Installation

Step 3:
 Windows

will find new hardware and install the Modem

driver automatically. Please choose Continue Anyway.

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Hardware Driver Installation

 Install

COM port driver, please press continue any way.

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Hardware Driver Installation

 After

installing the Data Card driver, several devices would

be added to the Operation System.

   

Huawei Mobile Connect 3G Modem Huawei Mobile Connect 3G Application Interface NEC PCI to USB Open Host Controller (two) Standard Enhanced PCI to USB Host Controller

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Hardware Driver Installation Go to device manager:

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Main Screen

Step 4:
To start the program EC321 Manager, double click the Huawei Mobile Connect icon on the desktop

The initial minimized screen

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Main Screen
maximized screen

 The

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Huawei Data Card-EC321

EC321 Manager GUI Description

Accessing the Internet Call Service SMS Messages Call log Contacts Diagnostics

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Accessing the Internet

Creating a new profile 1. Select [Settings/Network Connection Settings] on the menu bar 2.Click <New>.

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Accessing the Internet

3. Enter a new profile name in the "Profile name" field. 4. Enter required relevant information for the settings. 5. Click <Save> to finish creating the profile.

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Dialer Screen Statistic

Click on to set up a connection
Signal Network

Duration

Volume

Rates

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Volume display and statistic

Volume statistic of the current connection (including connection time, data volume, sending/receiving volume , rate as well as the Volume display and statistic maximum rate of sending/receiving) Volume statistic of the last connection (including the volume of sending/receiving and the connection time) Statistic of total volume (including the total volume of sending/receiving and the connection time), which can be reset

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Call Service

Keypads

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SMS Messages

Main menu

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SMS Messages
the maximum length of each message is 1000 English characters A maximum of 160 English characters can be contained in each message while sending and receiving

SMS writing SMS format

SMS division

If the length of sending message over 160 in English characters, the message would be truncated to several parts

SMS to group

You can send a message to a group of 20 phone numbers at most separated by Semi colon

SMS Storage

A maximum of 1000 messages can be stored in the Outbox, Inbox, Draft, Trash and delivery report box respectively

SMS Management SMS ring tone 2005-11-17

You can import messages saved in data card and the EC321 Manager from one to another between corresponding boxes. Ring tone can be customized www.huawei.com 23

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Managing Your Contacts

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Managing Your Contacts

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Managing Your Contacts

Capacity: A maximum of 1000 Contact entries are supported.

Contacts

Each contact includes name, Mobile, Home,Office Email and Comments Import/Export contact entries saved on the EC321 Manager & the data card or copy/move entries from one to another

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Call log

Main menu

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Call log

Call logs capacity: A maximum of 1000 dialed, received and missed call logs can be stored Call logs respectively Sorting the call logs: Name, phone number,Time & call duration

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Date / Time displayed in the call logs

 The

EC321 automatically takes the date & time as entered

by the user in the laptop.

 Note:

User can change the date & time in the laptop which

appears on the GUI screen.

 Note:

The data card will not take the Network date/time and

hence, the data/time mentioned in the call logs may be different from that in the bill.

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Diagnostics
Diagnostics is another useful tool to get information about data card (Firmware, ESN, API etc)

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FAQ
HUAWEI

 Q:

How to Judge whether the EC321 data card has been

installed correctly?
 Answer:

After installing the software and then inserting the EC321 data card, Check whether HUAWEI Mobile Connect-3G Modem , HUAWEI Mobile Connect-3G Application Interface & 3 devices in Universal Serial Bus controllers are displayed in the device manager. If a yellow exclamatory mark or other signs appear in front of the devices, it means that the data card has not been installed correctly and you need to uninstall and then install again.

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Q: How to dial the telephone numbers with + sign?

Answer:
Two ways to input + sign:
 

Double click the */+ key on the telephone service interface; Input + through the laptop keyboard.

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 Q:

After installing the EC321 Management Software, the

system always prompts Data Card does not Exist or unavailable. Why?
 Answer:

Probably you have inserted the data card before the completion of installing the EC321 management software. Pull out the data card and insert it after the installation of EC321 management software is completed. Then, install the EC321 hardware driver by following the guide for hardware installation.
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 Q:

What shall I do if I cannot access the internet?

 Answer:


Check whether the account is a post-paid card and is activated for data access.

If you are sure that the account has been Data activated, and still the problem exists, please refer to the user guide to implement relevant settings.

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FAQ
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 Q:

Only part of the message is displayed after I use the

Paste function to edit it. Why?

 Answer:

While editing the message, at most 1000 characters are supported in the text. If the quantity of the pasted information exceeds the limit, the excess text will be deleted automatically.

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 Q:

When a message is received, no prompt window

appears. Why?

 Answer:

Because you have not set the function of Display alerts when a message is received. Select [Settings/Options], and then check the Display alerts when a message is received from the Message alerts settings.

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 Q:

Why cannot I paste the telephone number?

 Answer:

Only telephone numbers containing 0123456789#*+ are legal. Confirm no other character is contained in the cut or pasted texts.

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Troubleshooting : When connecting to internet, Windows pops up a

Q

message: Connection setting busy. Why?

 Cause:

The Modem driver is not installed correctly.

 Answer
 

Uninstall and reinstall the EC321 Manager; Insert data card thereafter. Confirm the Modem driver is installed correctly in device manager.

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Troubleshooting
If Windows Hot fix is installed, and the Windows

 Q:

pops up a message: PPP Connection Control Protocol Terminated and the data card can not connect to network. Why?
 Cause

Windows hot fix has changed some system settings.

 Answer

Uninstall EC321 Manager and install it again.

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Troubleshooting
Q: While connecting to internet, windows pops up a message: Can not connect to remote computer. Why?

Cause
The cause maybe: The account data service is not enabled or data service is terminated. Network setting is incorrect in EC321 Manager. CDMA signal is too weak. Antenna is not pulled out.

1. 2. 3. 4.

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Troubleshooting

Answer:
1. 2.

Confirm that the account data service is enabled. Setting networks parameter as mentioned below:
  

Phone number Username Password

3. 4.

Ensure good coverage area. Pull out antenna.

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Troubleshooting

 Q:

I can make a call and send SMS, but I can not connect

to Internet, and the Connect icon is grey. Why?

 Cause

Your Modem driver is not installed correctly.

 Answer:

Please reinstall the EC321 Manager and insert your data card.

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Troubleshooting

 Q:

EC321 Manager can not be used with Users/Power

Users group in Windows 2000 and Windows XP. Why?

 Cause

Its the limitation of Users/Power Users group.

 Answer:

Users group can not use EC321 Manager, but can dial to network through network connection offered by OS.

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Troubleshooting
Laptop hangs after installing EC321 Manager. Why?

 Q:

 Cause

The laptop has not installed the Modem driver which should installed as default
in laptop, as EC321 is in conflict with the default Modem already existing in the laptop.

Answer:
    

Remove EC321 data card Uninstall EC321 Manager Install laptops default Modem driver Install EC321 Manager Insert EC321 data card
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Troubleshooting

Q

: Why does the data card disconnect automatically

after connecting to network for 3 to 5 minutes?

 Cause

The operating system has not been installed with the required service pack.
 Answer:
 

Windows 2000 OS requires Service Pack 4 or later version. Windows XP OS requires Service Pack 2 or later version.
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Troubleshooting : EC321 data card cant install in DELL D500. Why?

Q

 Cause:

There is a conflict with ports.

 Answer:

1. Uninstall the EC321 Manager software. 2. Plug in the data card, wait till the USB Host Controller driver is OKpop up appears on the right bottom corner of the screen. (Note: If a pop up of the installation Wizard of Huawei EC321 device appears, please cancel that dialog box.) 3. Open "Device Manager" (method: My Computer -> properties -> hardware -> Device Manager)
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Device Manager

USB Host Controller driver

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Troubleshooting

4. Expand Universal serial bus controller option; 5. Double click "Standard Enhance PCI to USB Host controller", update its driver. During the update, browse the location of driver to the directory of the driver in this RAR file. After updating completely, Windows will find a USB Root Hub device automatically and ask to install the driver. Please browse the location of driver to the directory of the driver to this RAR file. 6. If the update is successful, the device manager should have the following information: ----Universal Serial Bus Controller ----NEC PCI to USB Enhanced Host Controller ----USB 2.0 Root Hub Device
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Troubleshooting

7. Also check if there is an option as mentioned below: Universal Serial Bus Controller ---- Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD If it exists, please disable the same. 8. Plug out the data Card.

You can now install the EC321 Manager software as per the normal process.

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